Michael Powell

Quality Assurance Manager

NetShape Technologies / MPP

Campbellsburg, Indiana

09.2000 - 08.2025

Developed quality assurance policies for manufacturing processes at MPP.
Collaborated with cross-functional teams to develop strategies for improving product quality.
Updated and maintained documentation related to quality assurance processes, procedures, and reports to ensure regulatory compliance.
Led training sessions on quality standards for production staff and management teams.
Conducted regular audits of production lines to ensure compliance with quality protocols.
Collaborated with engineering teams to implement design improvements for product reliability.
Analyzed defect reports to identify trends and potential areas for process enhancement.
Managed the quality control team, ensuring effective communication and workflow coordination.
Facilitated root cause analysis meetings to resolve quality issues in a timely manner.
Oversaw documentation of quality procedures and maintained necessary compliance records.
Developed and implemented quality assurance policies and procedures.
Conducted internal audits of processes, products, and systems to ensure compliance with quality standards.
Compiled data on quality issues and vulnerabilities and reported findings with suggestions for improvement.
Performed root cause analysis on non-conforming materials or products in order to determine appropriate corrective actions.
Coordinated with other departments such as engineering, manufacturing, sales. in order to resolve any issues related to product quality.
Created reports detailing results from inspections, tests, investigations that were used by senior management for decision-making purposes.
Established key performance indicators for evaluating the effectiveness of the company's quality management system.
Created, edited, and updated project manuals and technical documentation used by entire QA team.
Supervised and guided inspectors, technicians, and other staff.
Reviewed customer complaints and identified trends in order to develop corrective action plans.
Documented all findings from investigations into non-conformances in order to track progress towards resolution.
Kept records of quality reports and statistical reviews.
Managed supplier key performance indicators and checked materials for compliance with specifications.
Participated in meetings with customers regarding product specifications or other quality-related topics.
Managed company onboarding processes, interviewing, and selecting new quality assurance personnel.
Analyzed data from quality control testing to identify areas of improvement.
Managed the development and maintenance of quality management systems (QMS), ensuring continuous improvement and efficiency.
Conducted risk assessments and validation activities to mitigate potential quality and compliance risks.
Directed the preparation and execution of internal and external audits, achieving compliance with ISO standards and other regulatory bodies.
Utilized statistical process control (SPC) and other quality tools to monitor process capability and product consistency.
Represented the quality assurance department in cross-departmental meetings, contributing to strategic planning and operational efficiency.
Facilitated regular quality reviews with senior management, providing insights and recommendations for quality improvement.
Collected and analyzed production samples to evaluate quality.