MICHAEL PRAMUK

Established strong customer relationships on the North Coast in the wine industry, resulting in increased revenue within each account

• Successfully achieved business referrals within G3 across sales divisions in label and bottle etching.
• Increased customer base by nearly 40% in 6 months, with 200+ cork and glass clients, totaling over $2 million in revenue in 9 months in 2023 and 2 million in revenue in 9 months in 2024, with $800K in glass and 1.2 million in corks.
• Strived to gain share of wallet within customer base with glass, corks, label.
• Managed the entire sales cycle from prospecting to closing deals, consistently achieving high conversion rates
• Participated actively in industry conferences and trade shows to expand network and generate new business opportunities
• Negotiated pricing agreements with clients based on volume commitments or long-term contracts, resulting in increased revenue
• Built strong rapport with clients through regular communication channels including phone calls, emails, meetings

• Provided ongoing support to customers post-sale, ensuring their satisfaction and addressing any concerns or issues
• Collaborated with sales team to develop and implement effective sales strategies
• Responded promptly to inquiries from potential customers via phone calls or emails
• Maintained accurate records of all interactions with prospects and customers using CRM software
• Built rapport with customers through active listening and understanding their unique needs
• Provided exceptional customer service throughout the entire sales process, ensuring high levels of customer satisfaction

• Proven track record in developing and maintaining strong relationships with distributor partners while identifying and obtaining new regional accounts
• Lead sales blitzes, surveys, winemaker visits and other sales promotional activities within the region
• Manage regional sales budgets, including pricing structures and programs
• Monitor and control distributor inventory and assist in placing new orders for shipments
• Ability to see market opportunities and develop specific distribution plans to correct negative trends

• Build and maintain long-term customer relationships while exceeding monthly sales goals
• Host retail wine tastings that convey brand image and lead to sales transactions and brand loyalty
• Educate clients about wine, wine making techniques, winery information and family history
• Engaging in direct-to-consumer sales with elite customers of Caymus Vineyards