Michael at Seven Counties with proven record in process improvement and team leadership. Successfully transitioned to a digital filing system, enhancing operational efficiency. Skilled in documentation and reporting, while fostering strong relationships to support client care. Committed to delivering high-quality service and adaptable to evolving challenges. Michael thrives in team environments and brings an infectious positive attitude to work with him.
Overview
4
4
years of professional experience
1
1
Certification
Work History
SAP IOP Manager
Seven Counties Services Inc.
04.2023 - Current
Oversaw daily operations to ensure compliance with organizational policies and procedures.
Collaborated with DOC (Department of Corrections) in Case Review for treatment updates and decide best LOC for my clients. .
Implemented process improvements resulting in streamlined production for both my clients and my job site. .
Collaborated with coworker to move SAP IOP from a paper filing system to a digital one, so all records are saved on the server now.
Oversaw the creation of the Drug Screen calendar each month.
Oversaw clients screens weekly
.Completed the SAP IOP Billing each month.
Coordinated training sessions to enhance client service quality and operational efficiency.
Accomplished multiple tasks within established timeframes.
Developed many classes to fulfill a 6 month outpatient program working with men and women just getting out of jail/prison on probation or parole.
Conducted individual sessions with clients from SAP IOP, Drug Court, or picked up clients where I could.
Oversaw SAP IOP Orientation
Conducted Treatment plans, Therapy notes, Risk Assessments, and Discharges when needed.
Graduate Student Intern
Seven Counties Services Inc.
02.2022 - 08.2022
Conducted research on mental health topics to enhance service delivery and program effectiveness.
Collaborated with interdisciplinary teams to develop treatment plans for clients, ensuring comprehensive care.
Developed educational materials to support client engagement and promote awareness of available services.
Developed strong professional relationships with faculty members by actively participating in departmental meetings and events.
Developed proficiency in writing group therapy notes and ASAMs
Gained valuable experience working closely with experienced professionals while shadowing groups and individual sessions.
Worked in team environment to maintain high levels of productivity.
Collected feedback from clients and co-workers to become a better counselor.
Practicum Student Counselor
Seven Counties Services Inc.
08.2021 - 12.2021
Provided crisis intervention services, ensuring student safety and emotional well-being during critical situations.
Facilitated group counseling sessions, enhancing peer support and communication skills among clients with complex co-occurring disorders.
Increased client self-awareness by utilizing various therapeutic techniques such as cognitive-behavioral therapy and mindfulness practices.
Contributed to a positive learning environment by actively participating in supervision meetings, peer consultations, and professional development opportunities.
Educated students on coping strategies and resources for managing stress and anxiety effectively.
Participated in professional development workshops to enhance counseling skills and stay current with best practices.
Served as an advocate for clients when collaborating with other professionals or agencies, ensuring their best interests were represented.
Assisted in crisis intervention situations, providing immediate support and connecting clients with appropriate resources for ongoing care.
Education
Master of Education - Counseling & Personnel Services
University of Louisville
Louisville, KY
08-2022
Bachelor of Science - Sports Administration
University of Louisville
Louisville, KY
05-2011
No Degree - Psychology
Butler University
Indianapolis, IN
Skills
Team leadership
Time management
Decision-making
Documentation and reporting
Relationship building
Teamwork and collaboration
Positive attitude
Adaptability and flexibility
Organizational skills
Multitasking Abilities
Problem-solving
Effective communication
Certification
LPCA
Seeking Safety
TCADC
Timeline
SAP IOP Manager
Seven Counties Services Inc.
04.2023 - Current
Graduate Student Intern
Seven Counties Services Inc.
02.2022 - 08.2022
Practicum Student Counselor
Seven Counties Services Inc.
08.2021 - 12.2021
Master of Education - Counseling & Personnel Services