Michael Price-Kennedy
Deer Creek,IL
Summary
Detail-oriented professional with over 10 years of experience in automotive repair and production management. Proven ability to lead teams, ensure safety and quality compliance, and enhance operational efficiency. Strong skills in damage evaluation, customer communication and process improvement. Adept at managing multiple tasks and deadlines in fast-paced environments.
Overview
13
13
years of professional experience
1
1
year of post-secondary education
1
1
Certification
Work History
Industrial Maintenance Technician
Manufacturing Maintenance Solutions
Pekin, IL
12.2025 - Current
- Maintained and repaired production machinery, improving operational efficiency.
- Performed preventive maintenance on industrial machinery and equipment.
- Implemented preventive maintenance schedules to enhance equipment reliability.
- Conducted routine inspections to identify potential mechanical issues.
- Collaborated with team members to troubleshoot equipment failures effectively.
- Replaced defective components to restore machinery functionality quickly.
- Responded to emergency repair requests from production personnel, minimizing downtime.
- Performed preventive maintenance and addressed emergency repairs, enhancing equipment reliability.
- Maintained a safe working environment by adhering to safety regulations and standards.
Owner & Operator
Price Relief Automotive
Deer Creek, IL
12.2019 - 12.2025
- Developed and executed marketing strategies to increase customer base and sales.
- Developed marketing strategies to attract new customers to the shop.
- Organized daily schedules to optimize workflow, prioritization, and case volume independently.
- Created and maintained detailed service records, invoices, and customer documentation.
- Communicated findings, timelines, and repair recommendations to customers.
- Inspected vehicle damage and mechanical failures to determine repair needs and cost considerations.
- Addressed customer questions to ensure satisfaction and clarity. and resolved complaints professionally.
- Ensured compliance with safety, quality, and regulatory requirements.
Production Manager
Gerber Collision & Glass
Normal, IL
10.2023 - 08.2024
- Supervised daily production operations in a fast-paced collision repair environment.
- Coordinated with technicians, vendors, and leadership to resolve production discrepancies and minimize delays.
- Managed inventory levels and ordered materials to maintain production efficiency.
- Implemented process improvements to enhance quality control and streamline production workflow.
- Implemented process improvements to enhance quality control during vehicle repairs.
- Evaluated vehicle damage and repair requirements to determine scope, sequencing, and timelines.
- Reviewed work orders and documentation to ensure accuracy, completeness, and compliance.
- Maintained detailed production records supporting billing accuracy and audit readiness.
- Communicated repair status and expectations clearly to customers and Insurance
- Introduced innovative ideas and solutions that improved team collaboration and operational outcomes.
- Executed shipment loading and unloading tasks to ensure timely delivery., ensuring proper handling of goods.
Parts Specialist
Sam Leman Chevrolet-Buick
Eureka, IL
01.2023 - 10.2023
- Verified parts accuracy and applicability using repair documentation and vehicle specifications to ensure correct parts selection.
- Supported repair estimates through parts pricing, availability checks, and documentation.
- Maintained accurate inventory and transaction records to support billing and audits.
- Coordinated with technicians, service advisors, and vendors to promptly resolve discrepancies, enhancing workflow efficiency.
- Maintained accurate records of incoming and outgoing parts shipments.
- Researched pricing, availability, compatibility, and quality standards to inform effective purchasing decisions.
- Researched and verified parts compatibility, ensuring accurate and timely support for repair estimates
Field Service Technician III
Rivian Automotive
Normal, IL
11.2021 - 09.2022
- Diagnosed technical issues using specialized diagnostic tools and software.
- Collaborated with engineering teams to troubleshoot complex system failures.
- Guided junior technicians and collaborated with engineering teams to resolve complex technical issues.
- Conducted on-site vehicle inspections and diagnostics, ensuring accurate documentation at customer locations.
- Ensured compliance with safety standards during all service operations.
- Clarified repair needs and outcomes to customers and internal teams, enhancing understanding and service satisfaction.
- Followed standardized procedures and quality guidelines in a regulated environment.
- Guided junior technicians in troubleshooting and repair processes.
- Recorded findings through photos, service notes, and system entries.
Automotive Technician (Multiple Dealerships)
Sam Leman Mazda | Grossinger Motors (Audi/VW) | Extreme Hyundai
01.2013 - 11.2019
- Inspected and diagnosed vehicle damage, failures, and repair requirements to ensure accurate documentation and effective repairs.
- Followed manufacturer procedures and quality standards when evaluating repairs.
- Maintained accurate service documentation to support billing and warranty decisions.
- Provided exceptional customer service by addressing automotive needs and concerns, fostering positive customer relationships.
- Collaborated with service advisors to address customer concerns and provide solutions.
- Attended technical training courses to increase knowledge base.
- Maintained a clean and organized workspace to enhance operational efficiency.
- Monitored shop equipment to maintain safe working condition.
- Guided junior technicians in vehicle troubleshooting and repair techniques. in troubleshooting and repair processes, enhancing team skill levels and service quality.
Education
GED -
Illinois Central College
Peoria, IL 11.2024 - 10.2025
Skills
- ANALYTICAL SKILLS
- Damage Assessment & Documentation
- Root Cause Analysis
- Photo & Written Evidence Collection
- Estimating & Repair Evaluation (Auto & Equipment)
- Policy & Procedure Adherence
- Customer Communication and De-escalation
- Time Management
- Data Entry & Record Accuracy
- Compliance, Safety & Quality Standards
- Team Leadership
- Equipment Troubleshooting
- Quality control
- Project management
- Problem solving
- Customer service
- Quality assurance
Certification
- Forklift Certification
- Scissor Lift Certification
- Non-CDL Class C License
- Motorcycle License
Additional Qualifications
- Strong written and verbal communication
- High attention to detail and accuracy
- Professional, customer-focused demeanor
Timeline
Industrial Maintenance Technician
Manufacturing Maintenance Solutions
12.2025 - Current
GED -
Illinois Central College
11.2024 - 10.2025
Production Manager
Gerber Collision & Glass
10.2023 - 08.2024
Parts Specialist
Sam Leman Chevrolet-Buick
01.2023 - 10.2023
Field Service Technician III
Rivian Automotive
11.2021 - 09.2022
Owner & Operator
Price Relief Automotive
12.2019 - 12.2025
Automotive Technician (Multiple Dealerships)
Sam Leman Mazda | Grossinger Motors (Audi/VW) | Extreme Hyundai
01.2013 - 11.2019