Michael Pruitt
Myrtle Creek,OR
Summary
Dynamic leader with a proven track record at TSC, excelling in customer service and team leadership. Skilled in problem-solving and multitasking, effectively enhancing team performance and customer satisfaction. Demonstrated ability in employee training and mentoring, ensuring operational excellence and achieving performance goals.
Overview
18
18
years of professional experience
Work History
Interm Store Manager
TSC
11.2019 - Current
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
ASM
TSC Stores
11.2019 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Manager
Taco Bell
02.2007 - 02.2009
- Completed store opening and closing procedures and balanced tills.
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and organized work environment, ensuring safety standards were met consistently.
- Oversaw cash handling procedures, ensuring accuracy and proper documentation at all times.
- Trained and mentored new employees to maximize team performance.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Kept employees operating productively and working on task to meet business and customer needs.
- Enhanced customer satisfaction through effective conflict resolution and prompt service.
Skills
- Customer service
- Problem-solving
- Customer relations
- Multitasking and organization
- Training and mentoring
- Store opening and closing
- Team leadership
- Team leadership and coaching
- Employee training
- Goals and performance
- Team building and leadership
Timeline
Interm Store Manager
TSC
11.2019 - Current
ASM
TSC Stores
11.2019 - Current
Manager
Taco Bell
02.2007 - 02.2009
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