Summary
Overview
Work History
Education
Skills
Timeline
Generic

Michael Putnam

Holliday

Summary

Dynamic security professional with extensive experience, excelling in emergency response and conflict resolution. Proven ability to enhance public safety through effective incident reporting and personnel management. Committed to maintaining high standards of security while fostering a welcoming environment for guests. Skilled in weapons handling and de-escalation techniques.

Experienced with surveillance techniques, access control systems, and emergency response protocols. Utilizes effective communication skills and situational awareness to maintain secure environment. Track record of ensuring safety and compliance with security regulations.

Overview

18
18
years of professional experience

Work History

Security Officer

United Regional Health Care
05.2024 - 05.2025
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
  • Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
  • Responded quickly to incidents and assessed active situations for security concerns.
  • Underwent and maintained firearms certification in compliance with state laws and organizational standards.
  • Performed hourly patrols of building areas, parking lots and facility grounds.
  • Enforced company policies and procedures consistently across various sites while maintaining professionalism at all times.
  • Completed full building and grounds patrols to spot and investigate concerns.

General Contractor

Self Employed Services
03.2018 - 05.2024
  • Hired and oversaw subcontractors to meet project needs.
  • Established a reputation for delivering high-quality work consistently meeting or exceeding client expectations.
  • Managed multiple simultaneous projects, ensuring timely completion without sacrificing quality or exceeding budgets.
  • Completed projects on time and within budget through meticulous scheduling and coordination of resources.
  • Identified opportunities for growth in the business by actively pursuing new projects, developing proposals, and expanding professional networks.
  • Managed a team of skilled craftsmen, laborers, and administrative staff to ensure efficient workflow throughout each project phase.
  • Negotiated favorable terms with suppliers securing lower costs on materials without sacrificing quality or project timelines.
  • Enhanced project efficiency by implementing effective construction management processes and techniques.

Substitute Teacher

Region 9
10.2018 - 05.2023
  • Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
  • Upheld classroom routines to support student environments and maintain consistent schedules.
  • Developed strong rapport with students through consistent encouragement and support, fostering a positive learning atmosphere conducive to academic growth.
  • Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
  • Kept students on-task with proactive behavior modification and positive reinforcement strategies.
  • Maintained day-to-day classroom management and discipline to promote learning initiatives.
  • Enhanced classroom management by implementing positive reinforcement strategies and maintaining clear expectations for behavior.
  • Supervised lunchroom and recess activities.

Lumber Sales Associate

Lowes Home Improvment
02.2018 - 10.2018
  • Increased lumber sales by providing excellent customer service and in-depth product knowledge.
  • Collaborated with team members to maintain a clean and organized sales floor, enhancing the overall shopping experience for customers.
  • Assisted customers with selecting the appropriate lumber for their projects, resulting in increased satisfaction and repeat business.
  • Conducted regular inventory checks, ensuring accurate stock levels and timely reordering of products.
  • Utilized strong communication skills to effectively explain complex product specifications to both novice and experienced customers.
  • Moved bulk customer orders with safe operation of forklifts.
  • Assisted customers with making optimal choices for construction, renovation and addition plans.

Shift Manager

Richerson Management Group
07.2017 - 02.2018
  • Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
  • Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
  • Trained and mentored new employees to maximize team performance.
  • Improved overall team performance by effectively delegating tasks and providing clear instructions.
  • Promoted a positive work environment through open communication and constructive feedback.
  • Kept employees operating productively and working on task to meet business and customer needs.
  • Supervised employees and oversaw quality compliance with company standards for food and services.
  • Worked closely with team members to schedule breaks and shifts to meet state regulations.
  • Coached crew members to optimize performance and motivate toward more efficient work.

NDI X Ray Tech

Alcoa
07.2013 - 06.2014
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.
  • Dark room operations and development
  • Non Destructive Xray operations on percision jet propulsion parts

Correctional Officer 3

TDCJ
03.2013 - 07.2013
  • Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
  • Searched cells of inmates to identify and confiscate contraband and other prohibited items.
  • Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
  • Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
  • Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
  • Escorted inmates to and from cells, court, hospitals, and medical appointments.
  • Conducted routine and emergency head counts.
  • Prepared, processed and maintained forms, reports, logs, records, and activity journals.

M1A2 Armor Crewman

US Army
09.2007 - 03.2013
  • Ensured a clean and organized workspace within the M1A2 tank, promoting efficiency and reducing the risk of injury or equipment damage.
  • Conducted comprehensive after-action reviews following each mission or exercise, identifying areas for improvement or reinforcement as necessary.
  • Ensured accurate communication between the crew and command by proficiently operating radio equipment and relaying information as necessary.
  • Enhanced team efficiency by conducting regular maintenance checks on M1A2 tank systems and components.
  • Exhibited exceptional situational awareness while navigating challenging terrain during high-stress maneuvers, minimizing risks to both personnel and equipment.
  • Increased operational readiness by meticulously maintaining personal weapons and protective gear, adhering to strict military standards.
  • Participated in numerous field training exercises simulating realistic combat environments to hone skills under pressure.
  • Coordinated with infantry units during joint operations, enhancing overall mission effectiveness.
  • Utilized advanced knowledge of tank systems to troubleshoot issues quickly, minimizing downtime during crucial moments in combat situations.
  • Ensured accurate target acquisition through diligent use of specialized sighting equipment.
  • Continuously sought opportunities for self-improvement and professional development, maintaining a high level of expertise in all aspects of M1A1 Abrams Tank Crewman responsibilities.
  • Communicated effectively with superiors and subordinates alike, facilitating smooth execution of orders during high-stress situations.
  • Developed soldier skills by providing guidance on marksmanship, physical fitness, and tactical maneuvers.
  • Maintained strict discipline within the ranks enforcing adherence to military standards and regulations.
  • Enhanced team efficiency by conducting regular training sessions and tactical drills.

Education

Bachelor of Science - Education

Midwestern State University
Wichita Falls, TX
12-2018

Skills

  • Report writing
  • Incident reporting
  • Security guard license
  • General security
  • Public safety
  • Body armor usage
  • Operational planning
  • Weapons handling
  • Personnel management
  • First aid training
  • Emergency response
  • De-escalation techniques
  • Mental health awareness
  • Inmate supervision
  • Conflict resolution skills

Timeline

Security Officer

United Regional Health Care
05.2024 - 05.2025

Substitute Teacher

Region 9
10.2018 - 05.2023

General Contractor

Self Employed Services
03.2018 - 05.2024

Lumber Sales Associate

Lowes Home Improvment
02.2018 - 10.2018

Shift Manager

Richerson Management Group
07.2017 - 02.2018

NDI X Ray Tech

Alcoa
07.2013 - 06.2014

Correctional Officer 3

TDCJ
03.2013 - 07.2013

M1A2 Armor Crewman

US Army
09.2007 - 03.2013

Bachelor of Science - Education

Midwestern State University
Michael Putnam