Summary
Overview
Work History
Education
Skills
Timeline
AccountManager
Michael Pyle

Michael Pyle

Kilgore,Texas

Summary

Experienced and knowledgeable information technology professional seeking to contribute my training acquired skills within a technical support role. I am familiar with Microsoft, Lynix, Android and Apple software and hardware for both mobile and desktop platforms. I also possess in depth knowledge of numerous software packages and operating systems and have a keen understanding of how they interact with other systems.

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Innovative technology professional with several years of diverse experience. Skilled in enhancing systems and aligning technical solutions with business objectives. Proven success in leading projects from start to finish and contributing to organizational growth and success.

Tech-savvy innovator with hands-on experience in emerging technologies and passion for continuous improvement. Skilled in identifying opportunities for technological enhancements and implementing effective solutions. Adept at leveraging new tools and methods to solve problems and enhance productivity. Excels in adapting to fast-paced environments and driving technological advancements.

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

30
30
years of professional experience

Work History

Store Manager

Firestone Complete Auto Care, BRO
07.2018 - 02.2025

Service Writer

Kilgore Automotive
01.2007 - 01.2017
  • Customer service, job quoting, finding/ordering parts, paper work and manage tech work flow

Tech

Mike’s PC & mobile device repair
01.2007 - 01.2017
  • Build PC
  • PC repair
  • Phone/Tablet repair
  • Customer Education
  • Virus Removal
  • Phone Support

Management

Sonic Drive-In
01.2005 - 01.2007
  • Oversee daily operations of 9 sonic drive-in
  • Travel to each location to oversee SOP.
  • Quality control and education

Computer Tech

Intellimark
01.2003 - 01.2005
  • On site computer repair and upgrades.

Service Manager

Best Buy
01.1995 - 01.2003
  • Senior Sales associate
  • Computer department manager
  • Lead technician
  • Employee Management
  • Safety control
  • Inventory management
  • Repair and maintenance

Education

programming

Central Texas College
01.1994

programming

Kilgore College
01.1995

Skills

  • Cad/Cam
  • Amateur Telescope
  • 3D Printers
  • Store operations
  • Customer service
  • Problem-solving
  • Customer relations
  • Multitasking and organization
  • Customer service management
  • Training and mentoring
  • Team leadership
  • Inventory management
  • Store merchandising
  • Cash management
  • Retail inventory management
  • Shift scheduling
  • Employee training
  • POS systems
  • Goals and performance
  • Operations management
  • Supply ordering
  • Policies and procedures
  • Store displays
  • Sales expertise
  • Employee scheduling
  • Accurate cash handling
  • Work Planning and Prioritization
  • Relationship building and management
  • Strategic thinker
  • Operations
  • Product merchandising
  • Sales professional
  • Accurate money handling
  • Bank deposit procedures
  • Loss prevention
  • Flexible schedule
  • Leading staff meetings
  • Vendor management
  • Merchandise planning
  • Delegating work
  • Personnel development

Timeline

Store Manager

Firestone Complete Auto Care, BRO
07.2018 - 02.2025

Service Writer

Kilgore Automotive
01.2007 - 01.2017

Tech

Mike’s PC & mobile device repair
01.2007 - 01.2017

Management

Sonic Drive-In
01.2005 - 01.2007

Computer Tech

Intellimark
01.2003 - 01.2005

Service Manager

Best Buy
01.1995 - 01.2003

programming

Kilgore College

programming

Central Texas College
Michael Pyle