Michael Quick
Clifton Park,NY
Summary
Business professional with extensive experience in small business management, driving operational success and customer satisfaction. Known for collaborative approach to team leadership and achieving impactful results. Reliable and adaptable, excelling in dynamic environments while leveraging strategic planning and resource management skills.
Overview
25
25
years of professional experience
Work History
Driver
Lyft Inc.
01.2018 - Current
- Currently a "Platinum", 5 star rated, independent contractor with more than 21,500 rides completed generating over $500K in gross revenue.
- Developed strong relationships with clients, fostering trust through safe driving, professionalism and reliability in transportation services provided.
- Upheld high standards of cleanliness and maintenance within the vehicle's interior/exterior appearance and operation, providing a professional image for the company at all times.
- Provided exceptional customer service, addressing concerns and resolving issues promptly.
Firefighter
Northside Fire District
07.2000 - Current
- Respond to various emergencies including fires, rescues, accidents and emergency medical calls to perform lifesaving procedures and incident stabilization.
- Demonstrated strong leadership skills while serving as a mentor to new firefighters, fostering a culture of teamwork and professionalism within the department.
- Collaborated with fellow firefighters to execute efficient firefighting strategies, mitigating property damage and loss of life.
- Participated in community outreach programs to raise awareness of fire prevention and safety measures.
Director of Facilities Maintenance
820 River Street, Inc.
02.2016 - 04.2018
- Maintained positive relationships with vendors and suppliers while negotiating cost-effective contracts for sub-contracted services.
- Collaborated with staff to coordinate renovation projects without disrupting daily operations.
- Ensured compliance with local, state, and federal regulations by staying current on industry standards and maintaining proper documentation.
- Conducted regular inspections of facilities equipment, identifying potential issues before they escalated into costly repairs or replacements.
Public Affairs Representative
Ahmadiyya Community
11.2010 - 11.2017
- Supported international human rights advocacy efforts by coordinating with members of the US Senate, House of Representatives, and State Department.
- Organized successful events, fostering strong connections between the organization and general public.
- Implemented social media strategy to increase engagement and reach new audiences.
- Developed comprehensive media outreach plan to increase visibility of organization in local, regional and national markets.
Owner
Adirondack Barn Boxes
05.2008 - 02.2016
- Managed daily operations for a successful small business, ensuring efficient processes and quality products.
- Developed strategic partnerships with suppliers, negotiating favorable terms to control costs and improve product offerings.
- Increased customer base by implementing targeted marketing strategies and engaging with community through local events.
- Managed financial accounts to maintain budget discipline and ensure profitability.
Store Manager
Aldi Foods Inc.
04.2006 - 04.2008
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Optimized labor scheduling according to store needs while adhering to budget constraints, maximizing productivity without compromising service quality.
- Managed inventory levels to minimize waste and ensure product availability, supporting customer satisfaction and sales efficiency.
- Fostered culture of excellence and accountability among staff, resulting in higher employee morale and lower turnover rates.
Disaster Recovery Center Manager
Federal Emergency Management Agency
01.2005 - 01.2006
- Collaborated with local authorities and organizations to effectively coordinate disaster relief efforts.
- Assessed community needs following disasters, strategizing appropriate aid distribution methods accordingly.
- Provided ongoing guidance and mentorship to subordinate staff members, promoting professional growth within the team.
- Utilized comprehensive risk analysis to identify, assess and manage emergency management risks.
Education
Bachelor of Arts - Criminal Justice
State University of New York
Plattsburgh05.2001
Skills
- Time management expertise
- Customer relations
- Analytical problem resolution
- Maintenance and troubleshooting expertise
- Collaborative problem-solving
- Comprehensive planning skills
- Fostering collaborative partnerships
- Strategic execution
- Logistics and resource coordination
- Effective strategic communications
- Effective multitasking skills
- Strong ability to prioritize activities
Timeline
Driver
Lyft Inc.
01.2018 - Current
Director of Facilities Maintenance
820 River Street, Inc.
02.2016 - 04.2018
Public Affairs Representative
Ahmadiyya Community
11.2010 - 11.2017
Owner
Adirondack Barn Boxes
05.2008 - 02.2016
Store Manager
Aldi Foods Inc.
04.2006 - 04.2008
Disaster Recovery Center Manager
Federal Emergency Management Agency
01.2005 - 01.2006
Firefighter
Northside Fire District
07.2000 - Current
Bachelor of Arts - Criminal Justice
State University of New York
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