Michael Quinones - Agosto
New York,NY
Summary
Compassionate Detective with 10 years of serving and supporting victims and witnesses of crimes. Adept knowledge of victim rights, community resources and referral services. Supported and guided over countless civilians / individuals through entire proceedings.
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
11
11
years of professional experience
Work History
Head of security
Douglas Elliman realty
New York, Ny
01.2025 - Current
- Ensure security and executive protecting for over 5,000 agents , brokers and executive staff
- Developed security protocols to protect corporate assets and personnel.
- Conducted regular risk assessments to identify vulnerabilities in facilities.
- Oversaw access control systems to enhance building security measures.
- Reviewed surveillance footage to investigate incidents and maintain safety standards.
- Maintained a secure environment by ensuring physical access controls are in place at all times.
- Collaborated with local law enforcement on safety initiatives and emergency plans.
Special Victims Unit ( Detective )
New York City Police Department
New York, NY
01.2023 - Current
- Advocated for victims during difficult situations by filing police reports and connecting to needed services through the NYPD Rape hotline.
- Maintained records of victim contacts for use in emergency or crisis situations.
- Reviewed and analyzed violent crime reports to identify crime trends.
- overnight support to victims and witnesses for 24-hour call center. ( New York State registry hotline )
Undercover Narcotics ( Detective )
New York City Police Department
New York, NY
08.2019 - 01.2023
- Purchase small / large amounts of narcotics from select individuals across the NYC area to build city / federal cases
- Buy & Bust operations ( B&B ) walking around select locations where I engaged individuals in a narcotics related conversation in regards to purchasing narcotics to build a case and or after narcotics purchase the individual gets arrested by field team.
- Listen to “KITES” ( multiple 911 calls in regards to narcotics sales)
- Testifying at Grand jury / trial
- Managed surveillance of individuals, specific properties and events.
- Opened investigations into issues brought up by individuals in community.
- Enforced drug-related laws, serving warrants, apprehending suspects and assisting prosecution.
- Worked in undercover capacity to investigate police shootings , narcotics sale , prostitution activities resulting in federal cases.
- Conducted follow-up investigations for felony narcotics arrests.
- Performed undercover work and organized operational plans.
Police Officer ( Field Training Officer )
New York City Police Department
New York, NY
12.2016 - 08.2019
- Monitored, evaluated and recorded training activities or program effectiveness.
- Explained goals and expectations required of trainees.
- Training rookie police officers to write summonses , fill out arrest reports , testify at traffic court
- Answering 911 calls and solving problem . ( domestic calls , assault calls , larceny calls , etc …
Police Cadet
New York City Police Department
, NY
06.2014 - 12.2016
- Acquired working knowledge of department practices, procedures and equipment by participating in training sessions and one-on-one mentoring.
- Assisted police officers with non-emergency calls and general community relations.
- Operated computer to access law enforcement records, type reports and send messages.
- Answered calls and evaluated emergency situations.
- Responded professionally to telephone calls.
- Helped sworn and civilian personnel with essential non-emergency tasks.
- Supported sworn officers by taking police reports regarding minor incidents from citizens.
Education
Bachelor of Science - Police Science
John Jay College of Criminal Justice of The City University of New York
New York, NY12.2015
Associate of Arts - Criminology
John Jay College of Criminal Justice of The City University of New York
New York, NY12.2011
Skills
- Narcotics ( distinguishing the different types of drugs )
- Behavior ( emotionally distress person)
- Emergency response training
- Community outreach
- Fluent in Spanish ( reading , writing , speaking )
- Intelligence experience
- Sexual harassment at the work place training
- First Aid / CPR
- Under cover narcotics academy
- Emergency vehicle operator training
- Taser training
- Gun range training
- Mental health training
- Crises training
- Violence prevention
- Mood disorders knowledge
- Addictions expert
- Computer skills
- Communication
- Team building
Timeline
Head of security
Douglas Elliman realty
01.2025 - Current
Special Victims Unit ( Detective )
New York City Police Department
01.2023 - Current
Undercover Narcotics ( Detective )
New York City Police Department
08.2019 - 01.2023
Police Officer ( Field Training Officer )
New York City Police Department
12.2016 - 08.2019
Police Cadet
New York City Police Department
06.2014 - 12.2016
Bachelor of Science - Police Science
John Jay College of Criminal Justice of The City University of New York
Associate of Arts - Criminology
John Jay College of Criminal Justice of The City University of New York