Michael Quinton
Highlands Ranch,CO
Summary
Software Quality Analyst experienced in evaluating software applications through system analysis, usability testing, data analysis, and data validation. Adept at analyzing data, troubleshooting issues, and devising effective resolutions. Skilled in developing testing strategies, guides, and training materials, and proficient in tools including JIRA, SQL, JavaScript, and Excel. Holder of a Summa Cum Laude Bachelor of Business Administration degree in Finance.
Overview
7
7
years of professional experience
Work History
Software Quality Analyst III
Paycom
09.2017 - 07.2023
- Conducted end-to-end testing of payroll application for new development or changes to existing payroll functionality
- Analyzed payroll data in data tables to help identify and resolve issues within payroll software
- Created 4 automated tests to perform regression testing of payroll software functionality using in-house software
- Communicated software issues to developers and ensure issues are resolved promptly
- Collaborated with various QA teams to ensure intended functionality across payroll application
- Constructed testing strategies with team members to test newly developed functionality
- Wrote testing guides for 6 payroll complicated software features, outlining steps required to thoroughly test each feature
- Trained software testers to perform end-to-end testing of payroll application
- Instructed 5 new payroll testers on writing effective test cases
- Assisted ticket teams with reviewing software issues by recreating issues or analyzing relevant data
- Created scenarios to help developers troubleshoot software issues
Payroll Systems Analyst
Patriot Software
05.2016 - 08.2017
- Collaborated with payroll teams to assist in building and testing new innovative payroll systems
- Analyzed software applications and made suggestions for software improvements
- Evaluated and verified payroll program specifications
- Identified software issues with client accounts; facilitated communication among client and development staff
- Utilized payroll tax knowledge and problem-solving skills to ensure client accounts were setup properly
- Ensured payroll application was up-to-date by researching payroll tax law for all 50 states
- Created tickets for development staff to resolve software bugs
Education
Bachelor of Business Administration - Finance
Kent State University
Kent, Ohio05.2016
Skills
- Manual Software Testing
- Software System Analysis
- SQL
- Data Analysis
- Data Validation
- Software Documentation
- Usability Testing
- Quality Assurance
- Jira
- HTML
- CSS
- JavaScript
Timeline
Software Quality Analyst III
Paycom
09.2017 - 07.2023
Payroll Systems Analyst
Patriot Software
05.2016 - 08.2017
Bachelor of Business Administration - Finance
Kent State University
Similar Profiles
Stacia R. JohnsonStacia R. Johnson
EDI Production Specialist at PaycomEDI Production Specialist at Paycom
Brenna BeatyBrenna Beaty
Implementation Validation Specialist at PaycomImplementation Validation Specialist at Paycom
DAVID DURHAMDAVID DURHAM
Software Quality Analyst at PaycomSoftware Quality Analyst at Paycom
Cheyanne PattersonCheyanne Patterson
Strategic Account Manager at PaycomStrategic Account Manager at Paycom
Chase NuttingChase Nutting
Artist & Social Media Manager (Chasyn Music) at IndependentArtist & Social Media Manager (Chasyn Music) at Independent