Michael Rabideau

Work History

Supervisor

American Repair Maintenance

04.2022 - Current

Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
Developed staff skills through targeted training programs, resulting in improved performance and career growth opportunities.
Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
Improved customer satisfaction with prompt and courteous resolution of inquiries and complaints.
Achieved significant improvements in operational efficiency, introducing and enforcing quality control measures.

Owner

M.r. Building and Remodeling

01.2015 - 04.2022

Managed day-to-day business operations.
Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
Consulted with customers to assess needs and propose optimal solutions.
Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
Trained and motivated employees to perform daily business functions.
Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
Established foundational processes for business operations.
Achieved financial growth with strategic planning, cost control measures, and targeted marketing efforts.
Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
Mentored staff members on best practices in customer service and sales techniques, leading to increased performance levels.
Streamlined operations to improve efficiency, enabling more time to be spent on strategic planning and decisionmaking.
Led negotiations for major contracts, securing favorable terms that significantly reduced costs.
Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Assisted in recruiting, hiring and training of team members.
Scheduled employees for shifts, taking into account customer traffic and employee strengths.
Trained and guided team members to maintain high productivity and performance metrics.
Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
Monitored daily cash discrepancies, inventory shrinkage and drive-off.
Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
Implemented innovative programs to increase employee loyalty and reduce turnover.

Supervisor/project Manager

Lovell Construction

03.2010 - 01.2015

Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
Identified operational inefficiencies and implemented corrective measures to increase effectiveness.
Optimized scheduling to ensure full coverage during peak hours without overstaffing, balancing customer service with cost efficiency.
Conducted thorough employee evaluations to identify areas for growth and development, leading to more skilled workforce.
Reduced conflict incidents significantly, fostering cohesive team environment through effective conflict resolution strategies.
Fostered culture of continuous improvement, encouraging team to suggest and implement process enhancements.
Oversaw compliance with industry regulations and company policies, ensuring safe and legal operational environment.
Maintained high safety standards to ensure secure workplace for all employees and visitors.
Enhanced operational workflow, identifying and eliminating bottlenecks in daily procedures.
Improved customer satisfaction with prompt and courteous resolution of inquiries and complaints.
Managed diverse team, promoting inclusive work environment that leveraged individual strengths.
Led successful project completions under tight deadlines, coordinating effectively across multiple teams.
Boosted team morale and performance, organizing regular training sessions and motivational meetings.
Enhanced team productivity by streamlining workflow processes and implementing efficient scheduling systems.
Achieved significant improvements in operational efficiency, introducing and enforcing quality control measures.
Evaluated staff performance and provided coaching to address inefficiencies.
Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
Collected, arranged, and input information into database system.
Educated staff on organizational mission and goals to help employees achieve success.
Optimized customer experience by delivering superior services and effectively troubleshooting issues.
Evaluated customer needs and feedback to drive product and service improvements.
Gathered, organized and input information into digital database.
Created and managed project plans, timelines and budgets.
Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
Met project deadlines without sacrificing build quality or workplace safety.
Established effective communication among team members for enhanced collaboration and successful project completion.
Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
Delivered exceptional customer satisfaction by proactively addressing client concerns and meeting or exceeding expectations throughout the engagement process.
Monitored progress against established goals, adjusting schedules and resources as needed to keep projects on track.
Coordinated with cross-functional teams to resolve project issues and mitigate risks.
Monitored project performance to identify areas of improvement and make adjustments.
Coordinated cross-functional teams and resolved conflicts, maintaining a positive work environment throughout the project lifecycle.
Managed projects from procurement to commission.
Implemented continuous improvement initiatives to optimize project outcomes while maintaining costeffectiveness.
Proved successful working within tight deadlines and a fast-paced environment.
Fostered culture of continuous improvement, conducting post-project reviews to identify lessons learned and best practices.
Completed projects within tight deadlines, coordinating team efforts and prioritizing tasks effectively.
Achieved high levels of team engagement and morale by promoting collaborative and inclusive work environment.
Developed comprehensive risk management plans, minimizing project delays and unexpected challenges.
Reduced project costs, negotiating contracts with suppliers and optimizing resource allocation.
Improved stakeholder satisfaction with detailed project updates and proactive issue resolution.
Tracked project and team member performance closely to quickly intervene in mistakes or delays.
Monitored project progress, identified risks and took corrective action as needed.
Sourced, vetted and managed vendors needed to accomplish project goals.
Reported regularly to managers on project budget, progress, and technical problems.
Developed and implemented project plans and budgets to ensure successful execution.
Recruited and oversaw personnel to achieve performance and quality targets.
Analyzed project performance data to identify areas of improvement.

Summary

Overview

Work History

Supervisor

Owner

Supervisor/project Manager

Education

High School Diploma -

Skills

Timeline

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