MICHAEL RAGUSA
Brooklyn
Summary
Dedicated Criminal Investigator focused on keeping healthcare workers safe through superior investigation of crimes and offenses. Assists fellow employees and superious in complex investigations throughout Rikers Island.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Associate Director of Investigations/Fire Safety
Correctional Health Services
02.2022 - Current
- Directed safety protocols for a workforce of over 500 employees at several sites, guaranteeing compliance with fire and building codes
- Conducted investigations into workplace violence incidents, working closely with the Corrections Intelligence Bureau to ensure successful re-arrests.
- Enhanced employee engagement and protocol awareness through the development and implementation of safety training programs
- Regularly organize and implement emergency drills to ensure staff preparedness.
Security Director/Producer
Giuliani Communications
05.2022 - Current
- Delivered comprehensive security services to former Mayor Giuliani, guaranteeing his safety through strategic planning and flawless execution
- Managed production schedules and coordinated on-air content as a co-producer for 'America's Mayor Live.'
- Ensured efficient handling of PR inquiries related to Mayor Giuliani's security through prompt and accurate responses
- Successfully implemented security protocols to maintain a record of zero incidents throughout tenure, highlighting effective risk management
- Succeeded in collaborating with production and security teams, resulting in flawless operations and top-notch broadcasts.
Office Manager
World Wide Technology
01.2020 - 03.2022
- Led and trained a team of 5 administrative assistants, enhancing productivity and task efficiency
- Resolved employee disputes, fostering a collaborative and supportive work environment.
EMT
Fire Department City of New York
09.2015 - 01.2020
- Responded to 911 calls, delivering crucial pre-hospital emergency care while evaluating patients' conditions
- Served as Incident Commander for mass casualty incidents, enhancing coordination of emergency response.
- Mentored and improved team skills and preparedness of new EMTs throughout 2016-2020.
- Enhanced situational awareness through the monitoring of social media and incidents at FDNY Emergency Operations Center.
- Led emergency response teams, delivering essential medical attention and making prompt decisions under pressure
Education
High School Diploma -
Manalapan High School
Englishtown, NJ06.2007
Skills
- Evidence collection
- Social Media Investigations
- Report Writing
- Incident Reporting
- Counter-Terrorism
- Security
- Public Relations
- Vulnerability Assessment
- Daily incident reporting
- Security team management
- Investigation techniques
- Emergency Response
Accomplishments
- FDNY EMS Unit of the Month October 2019
- FDNY Unit Citation December 2017
- FDNY Unit Citation December 2016
- FDNY CPR Save July 2016
Additionalinformation
FDNY EMS Unit of the Month October 2019, FDNY Unit Citation December 2017, FDNY Unit Citation December 2016, FDNY CPR Save July 2016, NYS/NYC Concealed Carry, NYS Guard Card, NYS Armed Guard (In progress)
Certification
- NYS Armed Guard
- NYS/NYC Concealed Carry Permit
- NJ Concealed Carry Permit
Timeline
Security Director/Producer
Giuliani Communications
05.2022 - Current
Associate Director of Investigations/Fire Safety
Correctional Health Services
02.2022 - Current
Office Manager
World Wide Technology
01.2020 - 03.2022
EMT
Fire Department City of New York
09.2015 - 01.2020
High School Diploma -
Manalapan High School
- NYS Armed Guard
- NYS/NYC Concealed Carry Permit
- NJ Concealed Carry Permit
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