Summary
Overview
Work History
Education
Skills
Timeline
Generic

Michael Ramirez

Bay Minette,Alabama

Summary

A proven track record of success in retail sales and management, combined with extensive experience in landscape design and maintenance. Expertise in leading teams, driving sales, and creating aesthetically pleasing outdoor spaces. Adept at developing and implementing strategies to enhance customer satisfaction and business growth. Possesses strong problem-solving skills and a dedication to delivering high-quality results. A results-oriented individual with a passion for both the retail and landscaping industries.

Overview

22
22
years of professional experience

Work History

Landscape Foreman

Land Works South Landscaping
08.2023 - Current

• Prepared planting areas and planted trees, shrubs, and other flora.

• Implemented irrigation systems, including drip and sprinkler setups, for efficient water use.

• Operated and maintained landscaping equipment such as mowers, trimmers, and blowers.

• Performed manual labor tasks to detailed instructions from supervisors.

• Watered vegetation using sprinkler systems, hoses or watering cans.

• Applied pesticides and herbicides in compliance with environmental safety standards.

• Installed pathways, irrigation systems, and various landscape features.

• Checked and modified soil composition for specific plants and vegetation.

• Controlled growth of unwanted weeds with manual removal and chemical applications.

• Planted plants and applied mulch using gardening tools.

• Operated heavy machinery such as tractors, tillers, and backhoes to complete tasks efficiently.

• Improved shape and growth of trees, shrubs, and flowers with trimming.

• Avoided landscape damage with safe lawnmower, trimmer and equipment operation.

• Curbed vegetation overgrowth through pruning trees and shrubbery.

• Maintained lawn health through regular mowing, edging, and fertilizing.

• Seeded plants to create landmarks and compound boundaries.

• Managed inventory of landscaping supplies and equipment to ensure availability for projects.

• Used wide range of gardening tools and equipment.

• Prevented uncontrolled spread of species through strategic pruning.

• Installed rock gardens, irrigation systems and playground equipment for new compounds.

• Removed dead or diseased plants from landscapes to promote overall health of area.

• Planned landscaping designs from customer desires, budget and local climate.

• Preserved green outlook, irrigating lawns and vegetation.

• Planted flower beds and laid mulch in attractive designs with good drainage.

• Maintained lawn health with scheduled weeding, aerating and fertilizing

  • Mentored junior team members, fostering a positive work environment and promoting professional growth.
  • Oversaw the maintenance of tools and equipment, ensuring proper functionality for efficient project completion.

Assistant Store Manager

Rich's Car Wash
11.2022 - 07.2023
  • Ensured all cash handling procedures were followed accurately by team members.
  • Trained new employees on proper car wash procedures and customer service practices.
  • Completed routine maintenance tasks on equipment to prevent malfunctions and prolong lifespan.
  • Assisted in maintaining cleanliness and organization of car wash facility.
  • Offered exceptional customer service by addressing concerns or complaints promptly and professionally.
  • Maintained positive and professional demeanor under pressure.
  • Ensured vehicles were dried properly, preventing water spots and streaks.
  • Oversaw employee recruitment, training and onboarding processes.
  • Handled cash transactions and provided accurate change to customers.
  • Inspected parts, equipment, or vehicles for cleanliness, damage and compliance with standards or regulations.
  • Inspected cleaned vehicles to ensure quality and customer satisfaction.
  • Managed vehicle washing and detailing services, ensuring customer satisfaction.
  • Controlled labor costs by using demand-based workflows.
  • Upheld safety protocols to prevent accidents in workplace.
  • Kept work and common areas neat and organized to maximize productivity, alleviate potential accidents and promote professional workspace.

Landscape Crew Leader

Pinebrook Services LLC
08.2021 - 08.2022
  • Maintained grounds by trimming, weeding, and general clean-up.
  • Enhanced property appearance through regular mowing, edging, and trimming of lawns.
  • Used trimmers and chainsaws for grounds maintenance, brush clearing, and tree removal and thinning.
  • Elevated overall property appearance through attention to detail when performing routine landscape maintenance duties.
  • Assisted in creating visually appealing landscape designs by planting flowers, ornamental grasses, and other vegetation.
  • Performed planting, watering, mulching, and edging of lawns.
  • Removed tree stumps, roots and debris for cohesive landscape appearance.
  • Assisted with irrigation system maintenance and repair.
  • Coordinated with other landscaping professionals to improve outdoor areas.

Business Owner

Brander Brothers Customs LLC
03.2017 - 06.2021
  • Managed financial aspects of the business, including invoicing, budgeting, and expense tracking to ensure profitability.
  • Enhanced customer satisfaction by providing high-quality lawn care services and addressing client concerns promptly.
  • Established a strong reputation within the community for exceptional lawn care services, leading to increased brand recognition and trust.
  • Promoted business via social media to generate leads and maximize brand identity.
  • Established a loyal customer base by providing personalized attention, addressing concerns promptly, and exceeding expectations.
  • Duties included:

Trimming, Mowing, edging, pruning, weed removal, soil preparation, spraying insecticides and completing necessary task to clients expectations.

Assistant Store Manager

Polo Ralph Lauren Factory Store
05.2011 - 11.2016
  • Managed inventory control processes to restore back stock, control costs, and maintain sales floor levels to meet customer needs.
  • Maintained a clean and organized store appearance to enhance the overall shopping experience for customers.
  • Improved store sales by implementing effective marketing strategies and attractive visual merchandising.
  • Optimized store displays and appearance via strategic merchandising.
  • Submitted orders for new inventory.
  • Collaborated with upper management to develop strategic plans for store growth and expansion.
  • Ensured compliance with company policies and local regulations regarding safety standards, licensing requirements, staff conduct in-store procedures.
  • Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.

Assistant Store Manager

Buckle
06.2007 - 05.2011
  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Walked through store areas to identify and proactively resolve issues negatively impacting operations.
  • Processed payments for credit and debit cards and returned proper change for cash transactions.
  • Developed a loyal customer base through personalized interactions, increasing repeat business in-store visits.
  • Improved store operations by establishing clear communication channels between team members and implementing efficient scheduling practices.
  • Assisted in recruiting, hiring and training of team members.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.
  • Raised property accuracy and accountability by creating new automated tracking method.
  • Rotated merchandise and displays to feature new products and promotions.
  • Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.

Sales Associate

Kirkland’s
01.2003 - 06.2007
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Solved customer challenges by offering relevant products and services.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.
  • Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
  • Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
  • Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
  • Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
  • Provided personalized shopping experiences for repeat customers by remembering their preferences and offering tailored recommendations.

Education

Bachelor Of Science - Science

Mississippi Gulf Coast Community College
Perkinston, MS
04.2016

Bachelor Of Business Administration And Management - Business Management

Mississippi Gulf Coast Community College
Perkinston, MS
05.2012

Skills

  • Equipment procurement
  • Flexible and adaptable
  • Fellow of the american society of interior designers
  • Plant Knowledge
  • Soil preparation
  • Turf management
  • Pest management
  • Lawn and grounds maintenance

Timeline

Landscape Foreman

Land Works South Landscaping
08.2023 - Current

Assistant Store Manager

Rich's Car Wash
11.2022 - 07.2023

Landscape Crew Leader

Pinebrook Services LLC
08.2021 - 08.2022

Business Owner

Brander Brothers Customs LLC
03.2017 - 06.2021

Assistant Store Manager

Polo Ralph Lauren Factory Store
05.2011 - 11.2016

Assistant Store Manager

Buckle
06.2007 - 05.2011

Sales Associate

Kirkland’s
01.2003 - 06.2007

Bachelor Of Science - Science

Mississippi Gulf Coast Community College

Bachelor Of Business Administration And Management - Business Management

Mississippi Gulf Coast Community College
Michael Ramirez