Michael Ramirez
Dana Point,CA
Summary
I am a multi-talented individual specializing in entertainment and customer service industries. My social skills, awareness, and outgoing spirit have helped me shape how I interact with guests and high-end clients.
Overview
8
8
years of professional experience
Work History
Head of Audio
After the Tone
08.2021 - 01.2026
- Helped start a company from the ground-up, helping build systems and organizing the company from it's early inception to a gross multi-million dollar company. Currently specializing in audio and vinyl record production.
- Collaborated with cross-functional teams to integrate advanced audio technologies into workflow processes.
Event Bartender
N/A
09.2021 - Current
- Provided full bar service for various social events and production sets, creating specialty cocktails and handling guest volume for appropriate situations
- Managed beverage service for large-scale events, ensuring timely and efficient delivery.
- Trained and mentored junior bartenders in cocktail preparation and customer service skills.
Bartender
Carmelitas
10.2018 - 06.2020
- Bartender at Carmelita's in Laguna Beach. Executed both the bar and well station with high volumes of beer, wine, cocktail, and food orders.
Barback/Server Assistant
Nick's
07.2018 - 12.2019
- I supported bartenders and servers by ensuring the bar was stocked, organized, and ready for high-volume service, while also anticipating guest's needs and providing assistance. My ability to multitask, stay proactive under pressure, and contribute to a collaborative team environment helped in being efficient at this role
Tennis Coach/Pro Assistant
RRSM/Woodhaven Country Club
06.2020 - 11.2021
- Professional tennis coach who ran programs for both adults and junior players. Organized social events for high-end country club members and assisted head coach with member relations
Lead Barback
Salt Creek Grille
08.2024 - 06.2025
- Implemented process improvements that enhanced service speed during high-volume periods.
- Collaborated with bartenders to develop innovative drink recipes and seasonal menus.
- Trained juinior barbacks on company protocol and processes
- Corrected bartenders on areas of improvement including steps of service, drink recipes and presentation
Education
Associate's Degree -
California State Polytechnic University
Pomona06.2017
Bachelor's Degree - undefined
California State Polytechnic University
Pomona06.2017
Skills
- Passion for spirits/mixology
- Passion for social relations
- Exceptional customer service
- Strong communication skills
- Cleanliness and organization
Timeline
Lead Barback
Salt Creek Grille
08.2024 - 06.2025
Event Bartender
N/A
09.2021 - Current
Head of Audio
After the Tone
08.2021 - 01.2026
Tennis Coach/Pro Assistant
RRSM/Woodhaven Country Club
06.2020 - 11.2021
Bartender
Carmelitas
10.2018 - 06.2020
Barback/Server Assistant
Nick's
07.2018 - 12.2019
Bachelor's Degree - undefined
California State Polytechnic University
Associate's Degree -
California State Polytechnic University