Michael Ravin
Chicago,IL
Summary
Professional worker with experience in ensuring smooth operations and meticulous attention to detail. Strong focus on team collaboration, reliability, and adaptability to changing needs. Skilled in handling & maintaining clean and safe environments, and providing excellent customer service. Known for strong work ethic, and effective communication skills.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Porter
Tao Hospitality Group
09.2024 - Current
- Assisted in maintaining cleanliness and organization of facility areas for optimal efficiency.
- Collaborated with team members to streamline workflows and improve service quality.
- Maintained a strong work ethic and punctuality, consistently arriving on time and prepared for each shift.
- Maintained a clean and welcoming environment for guests through regular cleaning of lobby, hallways, and restrooms.
- Assisted in event set-up and tear-down, ensuring timely execution and seamless transitions between events.
- Greeted guests with warmth and professionalism for friendly, helpful service.
- Increased workplace safety by immediately reporting potential hazards.
Personal Trainer
FFC
06.2022 - 06.2023
- Developed customized fitness programs for diverse client needs.
- Conducted one-on-one training sessions to improve clients' performance and motivation.
- Monitored client progress through regular assessments and adjustments to training plans.
- Educated clients on proper exercise techniques and nutrition strategies for optimal results.
- Collaborated with team members to enhance overall client experience and retention rates.
- Developed and implemented creative exercise programs to keep clients engaged and motivated.
- Collaborated with other fitness professionals to design effective cross-training programs.
Front Desk Receptionist
FFC
01.2020 - 06.2022
- Managed front desk operations, ensuring smooth check-in and check-out processes.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Coordinated appointment scheduling for clients, optimizing daily workflow and efficiency.
- Maintained accurate records of guest interactions in appointment management system.
- Trained new front desk staff on procedures and customer service best practices.
Delivery Driver
J Is L Trucking
06.2019 - 01.2020
- Delivered packages efficiently while adhering to safety protocols and traffic regulations.
- Navigated optimized routes using GPS technology to enhance delivery speed and accuracy.
- Coordinated with dispatch teams to resolve delivery issues and streamline logistics operations.
- Loaded truck and properly secured items to prevent damage for deliveries.
Front Desk Receptionist
Planet Fitness
05.2017 - 06.2019
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Resolved billing discrepancies promptly with thorough attention to detail, fostering trust between clients and the organization.
- Maintained the cleanliness of the facility.
Order Picker
Battaglia's Marketplace
07.2016 - 05.2017
- Operated warehouse equipment to efficiently pick and stage orders for shipment.
- Ensured accurate inventory counts through regular cycle counts and stock adjustments.
- Collaborated with team members to maintain workflow efficiency during peak hours.
- Implemented best practices for safety compliance while handling materials and equipment.
Assistant High School Football Coach
Team Englewood High School
07.2014 - 11.2016
- Assisted in developing practice plans and game strategies to enhance team performance.
- Mentored student-athletes on skill development, teamwork, and sportsmanship principles.
- Conducted video analysis sessions to improve player techniques and tactical understanding.
- Implemented training drills focused on physical conditioning and skill enhancement.
- Collaborated with head coach to evaluate player progress and adjust training regimens accordingly.
- Cultivated discipline on the field through strict adherence to rules and regulations, minimizing penalties during games due to mental errors or poor judgment calls.
Deli Clerk
Walmart
03.2015 - 01.2016
- Prepared and packaged deli products with attention to quality and presentation.
- Assisted customers with product selection, providing knowledgeable recommendations and exceptional service.
- Maintained cleanliness and organization of deli area, ensuring compliance with health regulations.
- Operated slicers, scales, and other equipment safely to enhance efficiency in food preparation.
Call Center Representative
Alorica
12.2013 - 04.2014
- Provided exceptional customer service by resolving inquiries and complaints efficiently.
- Utilized CRM software to track customer interactions and ensure accurate record-keeping.
- Collaborated with team members to enhance communication strategies and improve service delivery.
- Managed high call volumes while maintaining quality assurance standards consistently.
Assembly Line Production Worker
Wabash National
08.2013 - 09.2013
- Operated machinery to assemble components efficiently and accurately.
- Maintained a clean and organized workstation, ensuring optimal productivity and safety for all workers.
- Contributed to overall team success by meeting daily production targets consistently.
- Operated various tools and equipment proficiently for faster product assembly without compromising quality.
Education
High School Diploma -
Team Englewood
Chicago, IL06-2012
Skills
- Customer service
- Workflow optimization
- Time management
- Effective communication
- Conflict resolution skills
Certification
- Licensed Clinical Massage Therapist
- NASM Certified Personal Trainer
Timeline
Porter
Tao Hospitality Group
09.2024 - Current
Personal Trainer
FFC
06.2022 - 06.2023
Front Desk Receptionist
FFC
01.2020 - 06.2022
Delivery Driver
J Is L Trucking
06.2019 - 01.2020
Front Desk Receptionist
Planet Fitness
05.2017 - 06.2019
Order Picker
Battaglia's Marketplace
07.2016 - 05.2017
Deli Clerk
Walmart
03.2015 - 01.2016
Assistant High School Football Coach
Team Englewood High School
07.2014 - 11.2016
Call Center Representative
Alorica
12.2013 - 04.2014
Assembly Line Production Worker
Wabash National
08.2013 - 09.2013
High School Diploma -
Team Englewood