Performance-oriented manager, with an exceptional record of client and customer service in the food service healthcare industries- committed to the belief that consistency and dedication build the most positive business relationships. Foundation in account management and culinary services with these core competencies: CORE COMPETENCIES Leadership Customer Service and Communication Relationship Management Detailed and Organized Menu Development Performance Improvement Event Planning and Execution
Training Budgeting
Candidate for Food Service Director Michael Ray has managed all types of SAGE venues as a member of the Culinary Support Team, as a District Manager, and as a Food Service Director. As a Culinary Support Team Member, his responsibilities included meeting regularly with clients to ensure that all SAGE programs and processes remained fresh and consistent with community expectations. As a Food Service Director, Michael continually communicated with his community to coordinate themed meals and kept the program interesting with Seasonings events, a monotony-breaking station concept encompassing everything from live cooking to build-your-own bars. Michael has more than 30 years of experience in the hospitality industry, including serving as a General Manager, delivering catering and dining services at several universities in the Midwest. Michael joined SAGE in 1998 as a Food Service Director at Christchurch School, a boarding school in Virginia. In 2008, he moved to Ohio and opened Columbus Academy for SAGE as its Director. He has experience successfully opening numerous dining programs for SAGE across North America. As a member of the elite Culinary Support Team, Michael is experienced in training new SAGE staff, developing them, and capitalizing on their strengths. Michael graduated summa cum laude with a culinary degree from Johnson & Wales University. He's a ServSafe Instructor and Proctor.
Overview
34
34
years of professional experience
Work History
Cook
Parkview Hospital
Fort Wayne, IN
12.2023 - Current
Director of Board Operations
Parkhurst Dining
Upland, IN
06.2021 - 08.2022
Food Service Director
SAGE DINING SERVICES, INC.
Fork Union, VA
06.2021 - 06.2022
Added new menu options by consulting with talented chef to develop new recipes based on local, seasonal ingredients.
Culinary Support Team
SAGE DINING SERVICES, INC.
07.2019 - 06.2021
District Manager Mid-West
SAGE DINING SERVICES, INC.
07.2018 - 01.2019
Culinary Support Team
SAGE DINING SERVICES, INC.
07.2017 - 01.2018
Food Service Director
SAGE DINING SERVICES, INC.
Columbus, OH
01.2008 - 01.2017
Food Service Director
SAGE DINING SERVICES, INC.
Saluda, VA
01.1998 - 01.2008
DIRECTOR OF DINING
PFM/Chartwells
Morehead, KY
02.1996 - 10.1998
KITCHEN MANAGER
Hometown Buffet
Peoria, IL
07.1995 - 02.1996
FOOD SERVICE DIRECTOR
St Francis College
Ft Wayne, IN
05.1990 - 05.1995
Education
Associates Degree in Occupational Science -
JOHNSON & WALES COLLEGE
Providence, RI
01.1987
Skills
Leadership
Customer Service and Communication
Relationship Management
Detailed and Organized
Menu Development
Performance Improvement
Event Planning and Execution
Training
Budgeting
Farm to Table
Food presentation
High volume production capability
Additionalskillsandcertificates
Proficient in Microsoft Office
ServSafe Certified and Certified Instructor and Proctor