MICHAEL RAY POTTS
Fresno,California
Summary
Knowledgeable Case Manager with solid track record in providing compassionate and effective counseling services to youth. Demonstrated proficiency in active listening and emotional intelligence, fostering safe and supportive environment for students. Successfully implemented individualized case plans, leading to significant improvements in student success.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Director
Wildcats Elite Basketball AAU Program
01.2013 - Current
- Mentor youth ages 8 - 18
- Developed players, scheduled weekly practices, and organized strength and conditioning training
- Created weekly practice schedules, incorporating strength and conditioning exercises.
- Focused on training player development.
- Coordinate team uniform purchasing.
- Cultivated positive community relationships.
- Created seasonal schedules for multiple teams.
- Organized fundraising events such as adult dinner and dance, BBQ, car wash, TNT, Rocky Road Mountain and Jamba Juice.
- Recruited skilled coaches and conducted background checks through AAU Association.
- Obtain practice venues and club liability coverage.
- Analyzed film for team and opponent strategy.
- Oversaw academic performance through consistent grade monitoring.
- Managed program budget effectively.
- Forged strong, lasting connections with players.
- Forged connections with college coaches, local and global media outlets, and report writers to enhance player exposure.
Case Manager
Fresno Economic Opportunities Commission
01.2004 - Current
- Interviewed students and families to assess their situations, capabilities, and problems.
- Documented case histories and prepared comprehensive reports.
- Collaborated with parents, educators, and school staff to identify issues like truancy and misbehavior.
- Organized support services like childcare, substance abuse treatment, job training, counseling, and parenting classes to prevent escalation of issues.
- Monitored academic performance and growth of students over time.
- Completed and submitted referrals for students via EOC programs like Employment and Training, LIHEAP, WIC, Health Services, and Kaiser Counselors.
- Coordinated parent meetings, childcare, and counseling sessions.
- Collaborated in meetings to create strategic plans for student development.
- Connected students with community resources for job placement opportunities.
- Developed individualized case plans for 100 students per semester.
- Conducted follow-up sessions to ensure necessary modifications to the plan.
- Ensured safety of children within school perimeter.
- Facilitated access to crisis intervention resources for students and families.
- Processed child abuse referrals according to mandated reporter guidelines.
- Fosters strong community relations with parents and family members.
- Maintained confidential files and updated staff communication logs regarding client behavior.
- Coached boys and girls basketball teams, emphasizing fundamental skills.
- Developed strong and trusting relationships with youth through mentoring.
Varsity Girls Associate Head Coach
San Joaquin Memorial High School
01.2020 - 01.2021
- Enhanced team performance by applying advanced training techniques.
- Led Panthers to an undefeated season with a 13-0 overall record.
- Worked through challenges presented during Covid Year.
- Built connections with college coaches and local media outlets.
- Aided in the creation of seasonal schedules.
- Created detailed weekly practice and game strategies.
- Analyzed game footage to assist team strategies.
- Managed study hall program.
- Contributed to organizing team fundraisers.
- Performed regular grade assessments and engaged with teachers through email correspondence.
- Organized and directed basketball camps for elementary and middle school feeder schools.
Youth Counselor
Carpenters Group Home
01.2003 - 01.2006
- Compiled documentation, logs, and charts for behavior patterns.
- Supervising activities and conduct of residents.
- Resolved client disputes and ensured resident and staff safety.
- Instructed residents on essential developmental skills to foster future independence.
- Educated residents regarding personal hygiene, culinary skills, medication routines, domestic upkeep and professional habits.
- Completed detailed reports for House Manager and Police Department.
Transitional Living Center
Fresno Economic Opportunities Commission
01.2003 - 01.2004
- Facilitated the daily intake and exit process of program participants; prepares and maintains all files in a confidential manner
- Assisted in preparing meals for clients
- Responsible for the supervision of young adult residents and oversight of facility in a Shelter
- Prepared and maintained files in a confidential manner and maintains proper documentation in the staff communication logs regarding client behavior and activity
- Facilitated the intake and exit process of program participants; prepares and maintains all files in a confidential manner
- Complied with community care licensing procedures, reporting, and shelter operations
Youth Counselor
KTDA Group Home
01.2002 - 01.2003
- Documentation, logs and charts behavior patterns and shelter activities
- Monitored the behavior of residents
- Ability to resolve disputes between the clients and ensure the safety of residents and staff members
- Taught the residents developmental skills so that they can live independently in the future
- Taught residents about hygiene, meal preparation, taking medications, cleaning the home, going to work and other quality of life skills
- Wrote reports, AWOLS to the House Manager & Police Department
Youth Mentor Specialist
Fresno Economic Opportunities Commission
01.2001 - 01.2003
- Overseeing daily intake and exit of program participants.
- Crafted and cooked diverse meals for clients.
- Oversaw daily operations and enforced safety protocols in a youth shelter.
- Maintained confidentiality of files while ensuring precise documentation.
- Oversaw admission and departure procedures for program participants.
- Adhered to community care licensing procedures, reporting requirements, and shelter operations.
Education
Liberal Arts - Empasis Social and Behavioral Science
West Hills College Online Campus
Coalinga, CA06-2026
High School Diploma -
Edison High School
Fresno, CA06.2001
Skills
- Crisis response
- Building rapport
- Crisis intervention techniques
- Adept at conflict resolution
- Peer counseling
- Case management proficiency
- Community resources specialist
- Crisis intervention
Awards
- Awarded 23 years of servicing our youth and community - Economic Opportunities Commission
- AmeriCorps Member of the month 2003 - Economic Opportunities Commission
- Outreach Mentor All-Star Award 2015 - Economic Opportunities Commission
- USA Basketball Gold Certificate 2018 - Present.
- Mandated Report Certificate 2024
- Medic CPR/First Aid 2024 - 2026
Certification
- Applied Suicide Intervention Skills Training Certificate (ASIST)- LivingWorks Education.
Timeline
Varsity Girls Associate Head Coach
San Joaquin Memorial High School
01.2020 - 01.2021
Director
Wildcats Elite Basketball AAU Program
01.2013 - Current
Case Manager
Fresno Economic Opportunities Commission
01.2004 - Current
Youth Counselor
Carpenters Group Home
01.2003 - 01.2006
Transitional Living Center
Fresno Economic Opportunities Commission
01.2003 - 01.2004
Youth Counselor
KTDA Group Home
01.2002 - 01.2003
Youth Mentor Specialist
Fresno Economic Opportunities Commission
01.2001 - 01.2003
- Applied Suicide Intervention Skills Training Certificate (ASIST)- LivingWorks Education.
Liberal Arts - Empasis Social and Behavioral Science
West Hills College Online Campus
High School Diploma -
Edison High School
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