Michael Reaves
Raleigh,NC
Summary
Organized, loyal, and dependable team player successful at managing multiple priorities with a positive attitude. 21-year background providing customer service, resolving issues with vendors and customers, implementing safety regulations, overseeing shipment coordination, assigning tasks to drivers, and directing warehouse and vehicle maintenance repairs. Adept at increasing efficiencies and building results-oriented relationships through strong communication and follow-through. Strong records management and planning abilities.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Warehouse Manager
CES Mail
05.2002 - Current
- Developed and implemented policy and procedure updates to improve workflow and productivity.
- Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
- Coordinated driver dispatch to accomplish daily delivery requirements.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations, and replacements.
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Completed timely and accurate daily logs to keep internal reporting accurate and track materials movements.
- Coordinated with vendors to verify timely delivery of materials and supplies, avoiding delays.
- Evaluated incoming shipments for quality issues and processed unacceptable materials for return.
- Secured discounts from third-party logistics service providers to deliver substantial cost savings.
Education
No Degree - Electrical And Power Transmission Installation
Wake Technical Community College
Raleigh, NCHigh School Diploma -
East Wake High School
Wendell, NC05.2000
Skills
- Verbal and Written Communication
- Inventory Management
- Distribution and Warehousing
- Operational Efficiency and Safety
- Daily Operations Management
- Logistics Coordination
- Facility Maintenance
- Inventory Management Software - Macola
Certification
- OSHA 30 Certification
- Train the Trainer Forklift Instructor Training
- Fundamentals of Management Training
- FedEx Ship Safe Ship Smart Hazardous Material Training
Timeline
Warehouse Manager
CES Mail
05.2002 - Current
No Degree - Electrical And Power Transmission Installation
Wake Technical Community College
High School Diploma -
East Wake High School