Michael Rebelo
Cumberland,RI
Summary
Dynamic professional with extensive experience in warehouse operations and customer service, notably at Douglas Lumber. Proven ability in optimizing delivery routes and enhancing efficiency through expert forklift operation. Strong leadership and critical thinking skills foster teamwork and improve productivity, ensuring exceptional service and client satisfaction. Multilingual proficiency enhances communication with diverse clientele.
Hardworking employee enthusiastic about learning building materials field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Overview
29
29
years of professional experience
1
1
Certification
Work History
Driver, Warehouse Orders
Douglas Lumber
04.2019 - Current
- Performed daily vehicle inspections, identifying potential issues before they escalated into costly repairs.
- Loaded and unloaded trucks using pallet jacks or forklifts when required, ensuring proper handling of items.
- Provided exceptional customer service at the point of delivery, addressing concerns and answering questions as needed.
- Improved delivery efficiency by optimizing routes and adhering to schedules.
- Built pallets and loads for partial and mixed pallets, wrapped finished pallets and staged pallets and loads into truck when ready for shipment.
- Fostered positive working relationships with colleagues and supervisors, promoting teamwork and collaboration within the warehouse environment while executing daily forklift tasks.
- Improved warehouse efficiency by skillfully operating high reach forklifts for loading and unloading tasks.
- Worked with racking systems and loaded or unloaded pallets, pulling and placing pallets on or off of vertical product racking systems and trucks, maximizing storage by stacking products vertically.
Store Manager
Domino's Pizza
02.2016 - 04.2019
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed 30 store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
Owner
Carelo's Pizzeria
02.2005 - 11.2015
- Managed payroll, daily deposits, and cost controls.
- Supervised daily restaurant operations, ensuring smooth workflow and timely resolution of any issues that arose.
- Set employee schedules, delegated work, and monitored food quality and service performance.
- Optimized menu offerings based on customer feedback, leading to better sales performance and high levels of repeat business.
- Recruited, hired, and trained talented staff to fill vacancies.
- Identified team weak points and implemented corrective actions to resolve concerns.
- 2012 winner "Best Of Rhode Island" Blackstone Valley.
Buyer Manager, Sales
Elite Communications
02.1996 - 09.2004
- Collaborated with sales team to forecast demand accurately and plan inventory levels accordingly within 15 store locations.
- Enhanced profitability by negotiating bulk purchase discounts from key suppliers.
- Worked with vendors to obtain product or service information.
- Managed and motivated employees to be productive and engaged in work.
- Developed and maintained relationships with customers and suppliers through account development.
- Top 5 in US in nokia sales contest 2001
Education
No Degree - Management
CCRI
Lincoln, RISkills
- Loading and unloading
- Order picking
- Heavy lifting
- Warehouse safety
- Customer service
- Time management skills
- Forklift operation
- Teamwork and collaboration
- Critical thinking
- Multilingual proficiency
- Team leadership
- Time management
- Problem-solving
Certification
Forklift
Reach Truck
Platform
Timeline
Driver, Warehouse Orders
Douglas Lumber
04.2019 - Current
Store Manager
Domino's Pizza
02.2016 - 04.2019
Owner
Carelo's Pizzeria
02.2005 - 11.2015
Buyer Manager, Sales
Elite Communications
02.1996 - 09.2004
No Degree - Management
CCRI
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