Summary
Overview
Work History
Education
Skills
References
Timeline
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Michael Redcloud

Murfreesboro,TN

Summary

Accounts Payable Specialist with extensive experience at HCA Supply Chain, specializing in invoice verification and vendor management. Proven ability to enhance operational efficiency and customer satisfaction through effective problem-solving and team collaboration. Consistently ensures timely payments and clear communication with stakeholders, driving results and process improvements.

Overview

25
25
years of professional experience

Work History

Accounts Payable Specialist

HCA Supply Chain
Nashville, TN
07.2010 - Current
  • Verified vendor invoices submitted to HCA facilities, ensuring accuracy of all information for prompt vendor payment.
  • Initiated contact with vendors for invoice requests and remittance details.
    Sought adjustments for incorrect invoice amounts from vendors.
  • Served as overnight Emergency Equipment Contact for regions including Mid-America, Florida, and Richmond for seven months.
    Managed urgent equipment requests from facilities with a swift response.
    Collaborated with multiple vendors to guarantee prompt delivery of required equipment.

Retail Manager

Case Knives-Oprymills
Nashville, TN
01.2007 - 05.2010
  • Oversaw inventory management through cycle counts, audits and shrinkage control.
  • Assessed operational efficiency of the store's departments.
  • Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
  • Exceeded team goals and resolved issues by sharing and implementing customer service initiatives.
  • Oversaw storewide merchandising benchmarks to maintain operational excellence.
  • Monitored employee performance and identified performance gaps for corrective action.
  • Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.

Food/Retail Department Manager

Applebarn-Oprymills
Nashville, TN
04.2000 - 01.2007
  • Reviewed completed work to verify consistency, quality, and conformance.
  • Cultivated talented team of departmental employees through outstanding mentoring, coaching, and teaching skills.
  • Delegated work to staff, setting priorities and goals.
  • Resolved customer inquiries and complaints requiring management-level escalation.
  • Developed promotional campaigns to increase brand recognition in target markets.
  • Implemented customer service standards, ensuring high levels of customer satisfaction.
  • Analyzed weekly reports to identify areas for improvement in operations, budgeting, and staffing levels.
  • Coordinated cross-departmental initiatives to improve overall business performance.
  • Worked closely with sales associates to complete tasks.
  • Supervised, trained, and developed team members, enhancing their performance and professional growth.

Education

Some College (No Degree) - Business Sciemce

U T Chattanooga
Chattanooga, TN

Skills

  • Payment processing
  • Team collaboration
  • Issue resolution
  • Customer service
  • Employee training
  • Attention to detail
  • Problem solving
  • Time management
  • Transaction reviewing
  • Data inputting
  • Problem resolution
  • Data entry
  • Invoice verification
  • Entry verification
  • Vendor relations
  • Excellent communication
  • Complaint resolution
  • Confidentiality

References

References available upon request.

Timeline

Accounts Payable Specialist

HCA Supply Chain
07.2010 - Current

Retail Manager

Case Knives-Oprymills
01.2007 - 05.2010

Food/Retail Department Manager

Applebarn-Oprymills
04.2000 - 01.2007

Some College (No Degree) - Business Sciemce

U T Chattanooga

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Michael Redcloud