Michael Redpath
Decatur,IL
Summary
Dynamic and results-oriented professional with a diverse background in landscaping, stage management, and customer service, notably with Classy Grass. Excelled in enhancing customer satisfaction and retention through personalized solutions and effective problem-solving. Demonstrated strong leadership at McDonald's by training teams for peak performance. Skilled in hands-on tasks and communication, fostering collaboration and efficiency in fast-paced environments.
Overview
8
8
years of professional experience
Work History
Construction Landscaper
Classy Grass
03.2024 - 02.2025
- Maintained safe work environments by regularly inspecting equipment and adhering to safety guidelines during construction projects.
- Increased customer satisfaction with personalized consultations, understanding their preferences, and delivering tailored landscaping solutions.
- Improved client retention rates by proactively addressing concerns and providing prompt resolutions to issues that arose during projects.
- Reduced project completion time by efficiently delegating tasks to team members and closely monitoring progress.
Stage Hand
Decatur Parks & Recreation
06.2021 - 09.2023
- Collaborated with stage managers, directors, and other team members to create visually appealing and functional stage environments.
- Enhanced stage production quality by efficiently setting up and breaking down sets, lighting, and sound equipment.
- Stored, loaded and unloaded set pieces and technical equipment for daily performances.
- Contributed to the successful execution of various shows by maintaining a safe and clean backstage area.
Lawn Maintenance Laborer
Decatur park district
02.2022 - 08.2022
- Maintained grounds by trimming, weeding, and general clean-up.
- Maintained clean work areas by removing debris, leaves, and branches from client properties.
- Enhanced property appearance through regular mowing, edging, and trimming.
Shift Manager
McDonald's
04.2017 - 08.2021
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Trained and mentored new employees to maximize team performance.
- Promoted a positive work environment through open communication and constructive feedback.
Education
High School Diploma -
Argenta-Oreana High School
Argenta, IL05.2019
Skills
Hands on worker
Great communication skills
Organized and collaborative
Quick learner
Timeline
Construction Landscaper
Classy Grass
03.2024 - 02.2025
Lawn Maintenance Laborer
Decatur park district
02.2022 - 08.2022
Stage Hand
Decatur Parks & Recreation
06.2021 - 09.2023
Shift Manager
McDonald's
04.2017 - 08.2021
High School Diploma -
Argenta-Oreana High School
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