I'm a results-driven highly technical business leader with 20 plus years of a mix of business analysis, consulting, sales, program management and digital transformation experience. Deep knowledge of large-scale, world-wide information technology solutions and products. Reputation as a strong leader who builds high performance and high energy teams with an excellent record of success!
My Industry Distinctions:
Holder of 15 active IT certifications, from Networking and Programming to Program Management and Proposal writing.
Harvard Business School Graduate
Combat Disabled Veteran
M.S. in Cybersecurity and Information Assurance.
Over 20 years in Technology Delivery, Customer Experience, Program Management, Product Management and IT Sales in multiple Engineering, and Education industries.
3+ Years of People Management in Technology-focused roles.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Sr. Project/Senior Product Manager
Hazelcast, Realtime
Bornova, Turkey
10.2022 - Current
Responsible for accelerating the Cloud adoption of the Hazelcasts SaaS product (named "Viridian")
Identified market trends, gathered customer feedback and analyzed competitive landscape to develop new product ideas.
Provided training and mentorship to junior members of the product team.
Product owner for an in-memory database application (IMDB) and responsible for performance, scalability, resiliency, and utilization needs of the customer workloads
An expert in Hazelcast's real-time data platform core capabilities including storage and streaming in the cloud
Leader in collaborating with Engineering, Documentation, Solution Architects, and Marketing to lead the business and advance the next version of Hazelcast's product
Reported directly to VP of Product Management
Responsible for formulating Fintech use cases for for Fortune 100 Fintech companies.
Sr Project/Product Manager
Microsoft
, USA
07.2021 - 11.2022
Recommended product changes to enhance customer interest and maximize sales.
Increased new client acquisition 250% over previous quarter.
Participated in product demos at trade shows or other industry events.
Managed product testing processes with staff engineers.
Identified market trends, gathered customer feedback and analyzed competitive landscape to develop new product ideas.
Researched and identified market opportunities while monetizing current opportunities across Microsoft FastTrack offerings.
Oversaw progress on product and project plans by launching multiple product incubations and feedback sessions.
Sr. Program Manager
Microsoft
, USA
05.2020 - 07.2021
Product Management Change leader who works with key stakeholders in all of the FastTrack teams including Operations
Automation, Partner, Security & Compliance Incubation, Migration, Business Management, and Program Management to shape the necessary changes needed across the people, process, and tools within the FastTrack system
Guided its evolution as it grows in support of the FastTrack business
Fascilitated dozens of meetings across the entire business enterprises to include business analysis sessions
Developed new onboarding program to speed up vendor onboarding and delivery of services
Demonstrated technical leadership, great interpersonal and communication skills, creativity, flexibility, and above all a passion for customers
I’m comfortable with ambiguity, while striving for clarity with the personal desire and initiative to drive proactive business impacting change and clarity
Self-driven, customer focused Program Manager with proven history of demonstrated technical skills and leadership and scoping work with the future goals to scale appropriately in mind
Collaboration: exceptional collaborator on complex multi-faceted programs across multiple groups with varying priorities
Ability to navigate complex process scenarios and to identify, manage and drive cross team deliverables to support complex, multiple scenarios and initiatives
Performance Management and Delivery responsibility of 5+ subcontractors
Deep experience in Azure DevOps, Power BI and SharePoint for business operations.
Senior Project Manager
Microsoft
, USA
11.2016 - 05.2020
Conducted regular meetings with stakeholders to ensure projects were progressing as expected.
Maintained comprehensive documentation regarding all aspects of a given project including deliverables, milestones, tasks, changes and progress reports.
Established clear goals and objectives for each phase of a given project before commencing work.
Reviewed contracts with external suppliers and contractors prior to signing them off by senior management.
Advised senior management on best practices for successful completion of projects within budget constraints.
Monitored the performance of each team member throughout the duration of the project and provided feedback where necessary.
Founder
Golden Eagle Solutions
04.2012 - 11.2016
Complete design, development, testing, governance, and monitoring of IT Systems deployment for multiple DC Metro Area
Offices
Signed and delivered multiple sub-contracting agreements with multiple firms including GDIT, Buchanan and Edwards
ShoreIT Solutions and others
Lead design team and development of SharePoint 2013 Master Page\ Page Layouts to include multiple organization
Intranet Portals
Pioneered User Experience teams and ability to manage SharePoint from Windows, Mac OS X, Apple iOS, and Android,
on desktop and mobile devices
Lead teams that gathered user requirements; developed systems requirements documents, systems security
requirements documents, and system test plans for multiple communications divisions
Facilitated Architect team to create multiple InfoPath form solutions to include employee Weekly Accountability Reports
Scheduled Outage forms, and other personnel forms to facilitate office productivity and process discipline
Designed and piloted network monitoring solutions for enterprise environments for multiple customer networks.
Lead Operations Manager
Buchanan and Edwards
, Virginia
04.2014 - 04.2015
Pioneered the system specifications, input/output processes, and working parameters for SharePoint compatibility to
smartphone, tablet, and secure laptop solutions
Designed user access and ability to manage SharePoint from Windows, Mac OS X, Apple iOS, and Android, on desktop
and mobile devices
Oversaw Design of SharePoint network connectivity from mobile end points to data center resources to include
redundancy within data centers and COOP and disaster recovery requirements
Coordinated gathering user requirements; develop systems requirements documents, systems security requirements
documents, and system test plans
Lead Deployment of Mobile Solutions for mobile implementations
Lead organization in making SharePoint mobile!
Lead Design and pilot team monitoring solutions for SharePoint Enterprise of 120,000+users over 12 Farms for
SharePoint
Lead Principal Technologist
04.2012 - 04.2014
Responsible for the operations, maintenance, engineering, training, and administration of 2 SharePoint 2007/2013
production environments covering 2,500 members deployed across the globe
Frequently utilized as the SharePoint Subject Matter Expert for customers and called into multiple meetings for
professional consulting and implementation planning
Effectively coordinated meetings communications plans with actionable items and S.M.A.R.T