Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Michael Reese

Michael Reese

Glendora,NJ

Summary

Driven Lead Sales Associate with proven success in leadership roles and extensive knowledge of a variety of different sales markets or sales techniques/ tactics. Committed to exceeding goals, working closely with coworkers and closing sales quickly. Expertise in various sales tactics and negotiations.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Real Estate Agent

Pat Mckenna Realtors
05.2025 - Current
  • Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
  • Negotiated, facilitated, and managed real estate transactions.
  • Advertised client properties through websites, social media, and real estate guides.
  • Maintained connections with clients to encourage repeat business and referrals.
  • Developed and maintained relationships with clients through networking, postcards, and cold calling.
  • Developed strong relationships with mortgage brokers, attorneys, and other professionals to streamline the home buying process for clients.

Property Manager

Project Freedom
12.2024 - Current
  • Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
  • Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
  • Completed final move-out walk-throughs with tenants to identify required repairs.
  • Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
  • Oversaw lease agreements from inception to termination, ensuring compliance with local regulations and protecting the interests of both landlords and tenants.
  • Coordinated with maintenance staff to ensure timely completion of repairs, minimizing downtime for tenants and maintaining property aesthetics.
  • Followed up on delinquent tenants and coordinated collection procedures.

Paraprofessional

Gloucestor County Special Services School District
09.2023 - 06.2024
  • Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
  • Improved classroom management by assisting teachers with behavioral interventions and monitoring student progress.
  • Supervised students during non-instructional periods such as lunch, recess, or field trips, ensuring safety at all times.
  • Fostered a positive learning environment by establishing strong rapport with students, parents, and faculty members.
  • Supported special education teachers in implementing accommodations and modifications for students with diverse learning needs.
  • Implemented behavior management techniques effectively to maintain a structured learning environment conducive to student success.

Spray Foam Insulator

Spray Foam Masterworks LLC.
06.2021 - 09.2023
  • Performed thorough post-installation inspections to ensure all areas were adequately insulated and free from gaps or defects.
  • Minimized waste by accurately measuring and cutting insulation materials to fit specific spaces precisely.
  • Cut, formed and arranged insulation to promote efficiency of materials for each project.
  • Prepared surfaces for insulation with help of adhesives, cement and other compounds.
  • Sorted and organized supplies inventory and ordered material stock from approved vendors.
  • Filled tight spaces like attics and walls with loose or foam insulation materials based on building code standards.

Office Coordinator

A+ Insurance
04.2021 - 06.2021
  • Produced high-quality documents, spreadsheets and presentations for internal and customer-facing needs.
  • Reported on daily office activities to help managers stay on top of dynamic conditions and make proactive decisions.
  • Organized company meetings and scheduling for a numerous amount of employees and teams.
  • Oversaw accurate and efficient database management and digital file storage to support operational and recordkeeping requirements.
  • Organized team workload and prioritized tasks to streamline office functions in deadline-driven environment.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.

Server Shift Leader

Buffalo Wild Wings
01.2020 - 06.2021
  • Assigned work tasks and coordinated activities of dining room personnel to provide prompt and effective service to customers.
  • Trained incoming staff on restaurant practices and procedures.
  • Addressed and resolved any customer conflicts with managed waitstaff, verifying satisfactory outcomes for all involved parties.
  • Handled table service and other dining room tasks to address shortfalls due to unexpected absences or unusual service volumes.
  • Recruited and trained new waitstaff personnel, providing rapid onboarding processes to integrate additional team members quickly.
  • Suggested menu and service policy changes based on feedback from managed waitstaff and observed customer tendencies.

Lead Sales Consultant

Kia Motors
02.2018 - 12.2020
  • Reported sales data to upper management as directed.
  • Developed sales leads and uncovered new business opportunities through prospecting and cold calling.
  • Used consultative sales techniques to pinpoint customers' advertising needs and close on short-term and long-term sales contracts.
  • Conducted market research to attract clients in new territories.
  • Researched and customized service proposals for clients to meet requirements and set profitable compensation scale.
  • Implemented new marketing initiatives to drive sales and improve overall performance.

Production Supervisor

Better World Marketing
09.2018 - 12.2019
  • Collaborated with sales and numerous departments to establish project guidelines and create unique products to drive profitability.
  • Reduced obstacles and variables to maintain production efficiency, meet deadlines and deliver 100% improvement in productivity as much as possible.
  • Resolved issues quickly to maintain productivity goals.
  • Set and revised production schedules to meet changing demands.
  • Boosted production and quality by revamping procedures and monitoring strategies.
  • Supervised all production areas including sales and personal improvement.

CSR Supervisor

NFI
08.2016 - 09.2018
  • Managed files and records for clients and adhered to safety procedures to prevent breaches and data misuse.
  • Established and developed highly efficient and dependable administrative team by delivering ongoing coaching and motivation and fostering career advancement.
  • Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.
  • Oversaw office inventory activities, including ordering and requisitions, stocking and shipment receiving.
  • Established efficient workflow processes, monitored daily productivity and implemented modifications to improve overall effectiveness of personnel and activities.
  • Supervised a plethora of administrative team members and provided constructive feedback, resulting in higher morale and increased employee retention.

Lead Sales Key Holder

Kay Jewelers
05.2013 - 06.2014
  • Trained team members in successful strategies to meet operational and sales targets.
  • Received and counted money.
  • Tracked and prioritized work orders to meet daily production requirements
  • Loaded and unloaded merchandise from trucks to organize warehouse and backroom spaces.
  • Provided sales feedback to management to address concerns in sales reports.
  • Completed store opening and closing procedures.
  • Counted out cash drawers and balanced totals.
  • Directed customers to correct store locations.
  • Broke down boxes and disposed of trash.

Education

Criminal Justice

Lehigh Carbon Community College
Schnecksville, PA

High School Diploma -

Emmaus High School
Emmaus, PA
06.2016

Skills

  • Client relationship building
  • Sales strategy
  • Brand promotion
  • POS system knowledge
  • Cash Handling
  • Meeting sales goals
  • Efficient sales transactions
  • Sales pitching
  • Consultative sales techniques
  • Stress management
  • Product promotions
  • Negotiation
  • Client needs determination
  • Management collaboration
  • Cold Calling
  • Relationship building and management

Certification

Real Estate License - 2552504

Timeline

Real Estate Agent

Pat Mckenna Realtors
05.2025 - Current

Property Manager

Project Freedom
12.2024 - Current

Paraprofessional

Gloucestor County Special Services School District
09.2023 - 06.2024

Spray Foam Insulator

Spray Foam Masterworks LLC.
06.2021 - 09.2023

Office Coordinator

A+ Insurance
04.2021 - 06.2021

Server Shift Leader

Buffalo Wild Wings
01.2020 - 06.2021

Production Supervisor

Better World Marketing
09.2018 - 12.2019

Lead Sales Consultant

Kia Motors
02.2018 - 12.2020

CSR Supervisor

NFI
08.2016 - 09.2018

Lead Sales Key Holder

Kay Jewelers
05.2013 - 06.2014

High School Diploma -

Emmaus High School

Criminal Justice

Lehigh Carbon Community College

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