Summary
Overview
Work History
Education
Skills
Timeline
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Michael Reeves

Rantoul ,IL

Summary

Proven leader and effective communicator, adept at problem-solving and fostering team motivation. At Taco Bell, spearheaded training initiatives and streamlined operations, enhancing customer satisfaction and operational efficiency. Skilled in cash handling and creative problem-solving, consistently delivering results beyond expectations. Handles team needs with forward-thinking strategies and strong focus on daily requirements. Well-coordinated planner successful at coordinating schedules and workflows to meet business demands. Superior work ethic combined with resourceful and upbeat nature. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals.

Overview

4
4
years of professional experience

Work History

Shift Leader

Taco Bell
06.2022 - Current
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
  • Completed cash and credit card transactions accurately using POS software.
  • Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.

Delivery Driver

Papa John's Pizza
03.2022 - 04.2022
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Worked scheduled hours as required and took on available shifts during holidays and busy periods.

Crew Member

Taco Bell
08.2021 - 11.2021
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.

Crew Member

Taco Bell
01.2021 - 06.2021
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Collaborated with team members to complete orders.

Cart Attendant

Walmart
08.2020 - 01.2021
  • Collected and returned all hand baskets and shopping carts to proper place for new customer use.
  • Showcased strong work ethic by completing assigned tasks efficiently and reliably, even during inclement weather conditions.
  • Periodically disinfected carts preventing spread of disease.
  • Patrolled car park for unattended and loose shopping carts, preventing damage to patron vehicles.

Education

High School Diploma - N/A

Rantoul Township High School
Rantoul, IL
05.2021

Skills

  • Positive Attitude
  • Cash Handling
  • Team Leadership
  • Problem-Solving
  • Flexible Schedule
  • Decision-making capabilities
  • Team motivation
  • Strong verbal and written communication
  • Creative Problem-Solving

Timeline

Shift Leader

Taco Bell
06.2022 - Current

Delivery Driver

Papa John's Pizza
03.2022 - 04.2022

Crew Member

Taco Bell
08.2021 - 11.2021

Crew Member

Taco Bell
01.2021 - 06.2021

Cart Attendant

Walmart
08.2020 - 01.2021

High School Diploma - N/A

Rantoul Township High School

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Michael Reeves