Michael Reyes
Summary
Hardworking employee enthusiastic about learning any job presented inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Overview
10
10
years of professional experience
Work History
Kroger Customer Service Delivery Driver
Kroger
03.2023 - Current
- Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Enhanced vehicle longevity with regular maintenance checks and repairs as needed.
- Provided exceptional customer service, addressing concerns and resolving issues promptly.
Production Associate
Shepard Color
01.2022 - 03.2023
- Enhanced production efficiency by streamlining assembly line processes and implementing lean manufacturing techniques.
- Exceeded performance goals, consistently completing assigned tasks ahead of schedule without compromising on quality or safety standards.
- Improved product quality with thorough inspections, identifying and addressing potential issues before shipment.
- Troubleshot machinery issues, minimizing downtime by quickly diagnosing problems and performing necessary repairs.
Warehouse Associate
Amazon
01.2021 - 01.2022
- Improved warehouse efficiency by streamlining inventory management processes.
- Reduced order processing time through effective organization and prioritization of tasks.
- Collaborated with other departments to address any discrepancies or issues in a prompt manner, ensuring customer satisfaction.
Maintenance Crew Member
Springboro Community Schools
01.2017 - 01.2022
- Enhanced equipment reliability by implementing preventive maintenance programs and schedules.
- Reduced downtime for critical systems by conducting regular inspections and identifying potential issues before they escalated.
- Optimized inventory management, reducing waste through careful tracking of parts usage and reordering supplies as needed.
- Managed efficient teams of up 10 employees.
Key Holder
Mcalisters
01.2014 - 01.2017
- Increased store sales by creating visually appealing merchandise displays and product placements.
- Enhanced customer experience by providing exceptional service and addressing inquiries promptly.
- Resolved customer complaints professionally, resulting in increased customer satisfaction and loyalty.
- Oversaw employee schedules, optimizing labor costs while ensuring adequate staffing during business hours.
- Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
Education
Associates Degree -
Sinclair Community College
Dayton, OH05.2026
High School Diploma -
Johnsburg High School
Johnsburg, IL05.2012
Skills
- Project Management/ Time Management
- Works well in a fast pace environment
- Fast learner
- Punctual with great communication skills
Timeline
Kroger Customer Service Delivery Driver
Kroger
03.2023 - Current
Production Associate
Shepard Color
01.2022 - 03.2023
Warehouse Associate
Amazon
01.2021 - 01.2022
Maintenance Crew Member
Springboro Community Schools
01.2017 - 01.2022
Key Holder
Mcalisters
01.2014 - 01.2017
Associates Degree -
Sinclair Community College
High School Diploma -
Johnsburg High School