Michael Reyes

• Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
• Supported inventory management efforts by accurately tracking stock levels and reporting low supplies to supervisors.
• Trained new team members on procedures, customer service, and sales techniques.

• Collaborated with kitchen staff to ensure timely delivery of food orders, resulting in a positive dining experience.

• Supported restaurant closing, restocking items and reporting shortages.

• Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.

• Completed over 26,000 rides with a 4.97 overall rating, consistently delivering exceptional customer service and ensuring a safe, comfortable experience for passengers.
• Demonstrated strong interpersonal skills by maintaining high satisfaction levels, resolving customer concerns, and fostering positive interactions during every ride.
• Managed time effectively and navigated efficiently to meet tight deadlines and provide prompt service to passengers.

• Founded and managed a successful baby teething mitten product line, overseeing all aspects of product development, marketing, and sales on Amazon Marketplace for three years.

• Achieved six-figure revenue by creating and implementing effective sales strategies, optimizing product listings, and utilizing targeted advertising to drive customer engagement and sales.

• Managed inventory control, supplier relationships, and product quality to ensure timely fulfillment and consistent customer satisfaction.

• Conducted thorough market research to identify trends, customer preferences, and competitive pricing, resulting in strategic product positioning and brand differentiation.

• Promoted from Inventory Specialist to Sales Associate, achieving over $250K in sales during the first year in the sales role, surpassing targets and contributing significantly to store growth.

• Maintained accurate inventory records, ensuring adequate stock levels and minimizing out-of-stock situations that could impact sales.

• Increased revenue by building strong rapport with customers and providing tailored product recommendations to meet their needs.

• Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
• Enhanced teamwork within the kitchen staff by fostering a collaborative environment focused on meeting high standards of quality and efficiency.
• Assisted customers in navigating company website and placing online orders, improving overall user experience.