Summary
Overview
Work History
Education
Skills
Timeline
Generic

Michael Reyes

Summary

Dedicated worker with extensive experience in kitchen maintenance at Yamavaa Casino of San Manuel, excelling in time management and safety protocols. Proven ability to implement efficient cleaning schedules and maintain high standards, while demonstrating exceptional communication and problem-solving skills. Committed to ensuring a clean, safe environment for staff and visitors.



Overview

10
10
years of professional experience

Work History

Kitchen Maintenance

Contract Services Group
02.2024 - 06.2024
  • Third party contract to "Yamavaa Casino of San Manuel"
  • Mandatory Overtime
  • Cleaned up to 5 Kitchens a night.
  • Forced to do everything in strict time management.
  • Performed thorough cleaning and maintenance tasks during overnight shifts, ensuring a clean and safe environment for staff and visitors
  • Utilized various cleaning equipment such as vacuums, mops, and floor scrubbers to maintain cleanliness standards
  • Followed established protocols for handling hazardous materials and waste disposal in compliance with safety regulations
  • Implemented efficient cleaning schedules to meet deadlines while maintaining high-quality standards
  • Collaborated with team members to divide workload effectively and complete tasks within specified timeframes
  • Identified maintenance issues such as leaks or damages and reported them promptly for timely repairs
  • Responded quickly to emergency situations such as spills or accidents to minimize risks and maintain a safe environment
  • Maintained inventory of cleaning supplies, notifying management when reordering was necessary
  • Adhered to company policies regarding security measures during overnight shifts, ensuring the protection of property assets
  • Swept floors using brooms or dust mops before vacuuming
  • Mopped hard floors using appropriate cleaners
  • Cleaned and sanitized kitchen or breakroom areas including countertops, sinks, microwaves, etc
  • Removed stains from surfaces using appropriate cleaning agents
  • Ensured proper storage of cleaning equipment after use to prevent damage or loss
  • Followed safety protocols when handling chemicals and cleaning solutions
  • Notified management of any maintenance issues that required attention beyond regular janitorial duties
  • Maintained a professional demeanor while interacting with staff members or visitors during overnight shifts
  • Fulfilled additional tasks assigned by supervisors to support the overall operations of the facility
  • Wore appropriate personal protective equipment (PPE) when necessary for specific cleaning tasks
  • Investigated complaints related to cleanliness issues and took corrective actions promptly
  • Scheduled periodic deep-cleaning projects such as Stoves, Grills, Flat Tops, Ovens, Charcoal Grills.

Bather Receptionist

Dappy Dog Mobile
03.2021 - 10.2023
  • Provided exceptional customer service by greeting clients and their pets in a friendly and professional manner
  • Scheduled appointments for dog bathing services, ensuring efficient use of time and resources
  • Maintained accurate client records, including contact information, pet details, and grooming preferences
  • Assisted groomers with preparing dogs for bathing, including brushing out mats and tangles
  • Ensured the cleanliness and organization of the reception area to create a welcoming environment for clients
  • Answered phone calls and responded to inquiries regarding grooming services, pricing, and availability
  • Managed cash transactions accurately by processing payments from clients using various payment methods
  • Collaborated with groomers to prioritize tasks based on appointment schedules and specific grooming requirements
  • Followed established safety protocols when handling dogs during check-in/check-out procedures
  • Performed basic administrative duties such as filing paperwork, updating spreadsheets, and ordering supplies as needed
  • Maintained inventory of grooming supplies such as shampoos, conditioners, brushes, towels etc
  • Resolved client complaints or concerns promptly by listening attentively to their feedback
  • Collaborated with other staff members to ensure smooth workflow between reception area and grooming stations
  • Informed clients about any delays or changes in scheduling due to unforeseen circumstances

Driver/Car Transporter

Accelerated Ministries Staffing
10.2018 - 04.2019
  • Third party contract to "Manhiem Car Auctions of Riverside"
  • Prepped Car Auctions to ensure each car goes through in numerical order.
  • prepping 200+ cars a day with a team of people communication where each car is to ensure quick and efficient "Lane Flipping".
  • Driving vehicles in tight spaces, and around pedestrians there to pick up a car from the auction themself. With other workers that are transporting cars in other lanes and areas as well, causing it to be a high traffic based system with people walking on the lot. Enforcing pure safety driving and total awareness at all times.
  • Helping customers, even sometimes transporting them to their vehicle they are there to collect using one of the vehicles designated just for those situations.
  • Safely operated a variety of vehicles, including cars, vans, and trucks, to transport passengers or goods
  • Followed all traffic laws and regulations to ensure compliance and prevent accidents
  • Performed routine vehicle inspections before each trip to identify any maintenance issues or potential hazards
  • Communicated effectively with dispatchers, customers, and team members to coordinate deliveries and resolve any issues that arose during transportation
  • Demonstrated excellent navigation skills using GPS systems or maps to find the most efficient routes for delivery destinations
  • Collaborated with warehouse staff for accurate inventory management during loading/unloading processes
  • Implemented defensive driving techniques resulting in an accident-free record over XX years of driving experience
  • Maintained a high level of professionalism while representing the company during interactions with customers
  • Adapted quickly to changing road conditions or weather situations to maintain safe driving practices
  • Demonstrated strong attention to detail when inspecting cargo for damage or signs of tampering before transport

Driver/Transport

Brothers Mortuary Transport
01.2018 - 07.2018
  • Transporting deceased from place of death
  • Documenting belongings and marks of the deceased
  • Communication with the grieving families
  • Dealing with over emotional persons, co workers had me do it as I had the compassion and was able to relate to the families making it much easier for them to communicate with me.
  • Paper work involving protocols to release said deceased
  • Grievance support to families at time of pick up
  • Documentation recording of every and each Indvidual Mortuary
  • Working along side Science Care and Los Angelas Coroners needing Security clearance and codes for facilities.
  • 24/7 On call.

Driver/ Transport

Furever Pets
01.2018 - 07.2018

This company was in partner with Brother Mortuary, As they were a power couple having the same passion with different types of compassion, using Separate vehicles for separate occasions. I worked for both as I had the compassion for all types of grieving families.

Duties involved same similar task, accept pets were taken to their place of cremation, not mortuary's. Unless they were also given a funeral instead.

I once heard a family had lost their small dog and all transportation vehicles were being used. I volunteered to pick the puppy up in what was my newer car I had at the time, to help the grieving family, so they knew someone out there cared they just lost a member of their family not just a pet.

Live-In Caregiver

In-Home Support Service
03.2014 - 04.2017
  • Provided compassionate and personalized in-home care for individuals with varying health conditions and needs, ensuring their physical and emotional well-being
  • Assisted clients with activities of daily living (ADLs), including bathing, dressing, grooming, and mobility support, promoting independence and maintaining dignity
  • Administered medications according to prescribed schedules, adhering to all safety protocols and maintaining accurate medication records
  • Managed and organized clients' medical appointments, coordinating transportation and accompanying them to ensure they received necessary medical care
  • Assisted clients with therapeutic exercises and rehabilitation activities, supporting their physical health and recovery goals
  • Prepared nutritious meals based on dietary requirements and preferences, ensuring a well-balanced and healthy diet for clients
  • Maintained a clean and safe living environment, performing light housekeeping tasks and organizing living spaces for optimal comfort
  • Provided companionship and emotional support, engaging in meaningful conversations and recreational activities to enhance clients' mental and emotional well-being
  • Assisted with mobility devices, such as walkers or wheelchairs, ensuring clients' safety and independence in navigating their living spaces
  • Assisted with end-of-life care, offering comfort and emotional support to clients and their families during challenging times
  • Provided emotional support to clients and their families during challenging times, offering a compassionate and empathetic presence

Education

High School Diploma -

Mojave Adult School
Hesperia, CA

Skills

  • Kitchen maintenance
  • Vehicle maintenance inspections
  • Heavy equipment maintenance
  • Equipment cleaning and maintenance
  • Wellness maintenance
  • Kitchen assistance
  • Kitchen equipment operation and maintenance
  • Kitchen safety protocols
  • Record preparation
  • Proofreading
  • Documentation
  • Data collection
  • Client relations
  • Time management
  • Decision-making
  • Multitasking and organization
  • Staff training
  • Customer service
  • Vehicle inspection
  • Team building
  • Strategic planning
  • Route planning
  • Verbal and written communication
  • Transportation
  • Relationship building
  • Valid Driver's license
  • Safe driving techniques
  • GPS and route planning
  • Confidentiality
  • Mortuary operations
  • Computer skills
  • Calm under pressure
  • Problem-solving
  • Excellent communication
  • Verbal communication

Timeline

Kitchen Maintenance

Contract Services Group
02.2024 - 06.2024

Bather Receptionist

Dappy Dog Mobile
03.2021 - 10.2023

Driver/Car Transporter

Accelerated Ministries Staffing
10.2018 - 04.2019

Driver/Transport

Brothers Mortuary Transport
01.2018 - 07.2018

Driver/ Transport

Furever Pets
01.2018 - 07.2018

Live-In Caregiver

In-Home Support Service
03.2014 - 04.2017

High School Diploma -

Mojave Adult School
Michael Reyes