Michael Reynolds
Experienced maintenance technician 10+ years in Automotive Technology, HVAC, Electrical, PLC
Marion,KY
Summary
Experienced Automotive Technician and business owner specializing in A/C troubleshooting, engine rebuilding, and diagnostic testing. Delivers exceptional customer service while enhancing operational efficiency. Committed to customer satisfaction and team support, consistently meeting shop targets through strong mechanical knowledge and a dedicated work ethic.
Overview
15
15
years of professional experience
2
2
Certifications
Work History
Automotive Technician buisness owner
Mr Auto Repair Limited Co
Marion, KY
01.2021 - Current
- Managed daily operations to optimize workflow and enhance customer satisfaction.
- Developed targeted marketing strategies to increase brand visibility and attract new clients.
- Oversaw financial management with a focus on budgeting and expense tracking for improved fiscal health.
- Recruited and trained staff to maintain high service standards and operational efficiency.
- Implemented customer feedback systems to improve service quality and product offerings.
- Coordinated community engagement initiatives to strengthen local partnerships and outreach.
- Analyzed market trends to identify opportunities for business growth and innovation.
- Kept records for production, inventory, income, and expenses.
- Oversaw daily operations of the business and provided guidance when needed.
- Determined pricing for products or services based on costs and competition.
- Promoted business on social media platforms to maximize brand identity and generate revenue.
- Monitored cash flow to ensure proper budgeting of resources.
- Conferred with customers to understand needs and finalize purchase orders.
- Reconciled daily sales, prepared bank deposits and assessed financial transaction reports.
- Created a customer service policy to ensure customers were satisfied with products or services.
- Ensured compliance with all local laws and regulations related to the business operations.
- Kept up-to-date on regulatory changes affecting business operations.
- Scheduled maintenance activities for equipment used by the business.
- Managed inventory levels to meet customer demand while minimizing costs.
- Investigated new technologies that could improve efficiency within the organization.
- Conducted market research to identify new opportunities for growth.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
handyman
Myself
Marion , ky
01.2020 - Current
- Installed fixtures, appliances, and furniture to enhance functionality and aesthetics.
- Executed repairs on plumbing, electrical systems, and HVAC units to restore functionality and ensure client satisfaction.
- Collaborated with clients to assess needs and recommend appropriate solutions.
- Ensured compliance with safety regulations during all maintenance tasks.
- Replaced faulty door handles, hinges and locks.
- Repaired drywall holes using spackle or joint compound.
- Operated hand and power tools to complete repairs.
- Repaired plumbing problems such as leaking pipes, clogged drains and malfunctioning toilets.
- Caulked windowsills, bathtubs, showers and countertops to prevent water damage.
- Installed window treatments, doors, locksets, shelves and other fixtures.
- Installed kitchen appliances such as refrigerators and dishwashers.
- Replaced burned-out light bulbs and performed basic electrical repairs.
- Pulled damaged and old carpet and wood flooring to eliminate issues such as mold and remove outdated styles.
- Used professional grade tools and equipment to perform a wide range of handyman services.
- Repaired outlets, circuit breakers and lights to restore electrical systems to functionality.
- Prioritized handyman jobs by assessing urgency and importance, ensuring customer safety and security throughout all projects.
- Diagnosed and resolved electrical and plumbing issues, implementing effective repairs to restore systems and enhance client trust.
- Responded quickly to service calls, including replacing filters, smoke alarms and locks to ensure safety and well-being of tenants.
- Provided landscaping services including mowing lawns, trimming hedges and planting flowers.
- Assessed customer needs and provided appropriate solutions.
- Kept interior and exterior of buildings clean, safe, and welcoming.
- Measured spaces for new tile flooring installation.
- Removed old wallpaper from walls.
- Tuned up lawnmowers by changing oil filters, spark plugs.
Automotive Technician
Temps Plus Staffing
Paducah, Kentucky
07.2018 - 12.2020
- Executed engine repairs, including timing belts and head gaskets, ensuring optimal vehicle performance and reliability.
- Diagnosed vehicle issues using advanced diagnostic tools and equipment.
- Performed routine maintenance and repairs on various automotive systems.
- Performed routine maintenance including oil changes, tire rotations, and brake pad replacements.
- Performed minor maintenance services, including gasket replacements, coolant flushes and tune-ups.
- Repaired vehicles according to manufacturer specifications by replacing worn parts such as brakes, wheel bearings, and spark plugs.
- Repaired engines and transmissions, providing labor and parts cost breakdowns for work performed.
- Tested automotive systems such as brakes, steering, suspension, transmission and engine performance.
- Utilized scan tools to diagnose drivability concerns on gasoline powered cars and trucks.
- Conducted thorough inspections to identify potential mechanical problems, preventing future breakdowns and ensuring vehicle safety.
- Inspected vehicle engines and other components to identify potential issues.
- Evaluated, repaired and aligned vehicle suspensions.
- Inspected vehicles for damage and recorded findings to facilitate repairs.
- Conducted test drives before and after repair services.
- Collaborated with team members to ensure efficient workflow and service delivery.
- Displayed excellent customer service skills when interacting with customers regarding their automotive needs.
- Advised customers on necessary repairs and maintenance services, enhancing their understanding of vehicle needs and fostering trust.
- Maintained a clean and organized work environment for safety compliance.
- Maintained a clean working environment at all times.
- Maintained garage safety protocols to meet regulatory and company expectations.
- Inspected shop equipment regularly to ensure safe operating conditions.
- Operated a variety of shop equipment safely and efficiently.
- Attended technical training courses when available to increase knowledge base.
- Inventoried stock, placed orders and verified receipt to keep supplies ready.
- Adjusted headlights for proper alignment per customer request.
- Reviewed work orders and discussed with supervisors.
- Checked vehicle mileage and determined necessary belts, fluids flushing or gasket replacements.
- Inspected vehicles for damage and recorded findings to facilitate repairs.
- Repaired, replaced and adjusted brakes.
Tire and Lube Technician
Walmart
princeton , KY
08.2012 - 09.2015
- Inspected and assessed vehicle tires for wear and damage.
- Maintained clean and organized work area to ensure safety.
- Collaborated with team members to streamline service processes.
- Used diagnostic tools to identify vehicle maintenance needs.
- Educated customers on tire care and maintenance options.
- Assisted in inventory management of automotive supplies and tools.
- Followed safety protocols during all service procedures.
- Balanced wheels using a computerized wheel balancer machine.
- Performed oil changes, lube jobs, filter replacements, and other minor maintenance services on customer vehicles.
- Checked all fluid levels including engine oil, transmission fluid, coolant, power steering fluid, brake fluid and windshield washer solvent.
- Operated lifts in order to raise vehicle off ground for access underneath it.
- Inspected tires and checked tire pressure to ensure proper inflation levels.
- Followed safety protocols when handling hazardous materials such as oils or antifreeze.
- Ensured that shop area was clean at all times including floors, walls, tools and equipment.
- Tested batteries in order to determine their state of charge.
- Assisted customers by providing advice on the selection of appropriate new tires.
- Lubricated moving parts by injecting grease into springs, universal joints and steering knuckles using hand or compressed-air powered grease gun.
- Repaired punctures and patched tubes as needed.
Construction Worker
3-G
Phoenix, AZ
01.2011 - 09.2011
- Executed daily tasks with precision to support project timelines.
- Proposed creative solutions that improved team collaboration and project results.
- Worked successfully with a diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Organized and prioritized tasks to meet service objectives effectively.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
Education
Some College (No Degree) - Automotive Tech
West Kentucky Community And Technical College
Paducah, KYSkills
- Diagnosis and repairs
- AC troubleshooting
- Air conditioning repair
- Engine rebuilding
- Diagnostic testing
- Electrical repairs
- Time management
- Problem solving
- Attention to detail
Certification
HVAC Certificate
Timeline
Automotive Technician buisness owner
Mr Auto Repair Limited Co
01.2021 - Current
handyman
Myself
01.2020 - Current
Automotive Technician
Temps Plus Staffing
07.2018 - 12.2020
Tire and Lube Technician
Walmart
08.2012 - 09.2015
Construction Worker
3-G
01.2011 - 09.2011
Some College (No Degree) - Automotive Tech
West Kentucky Community And Technical College