Michael Reynolds
Prineville,OR
Summary
Alert, reliable Unarmed Security Officer with proven performance in proactive patrols, rapid incident response, access control, and detailed reporting. Calm under pressure and good at de-escalation. Operations background as a shift manager and front desk receptionist strengthens leadership, communication, and problem-solving-trusted to protect people and property.
Overview
1
1
Certification
8
8
years of professional experience
Work History
Unarmed Security Officer
First Coast Security
Prineville, OR
02.2025 - Current
- Monitored and secured premises, preventing unauthorized access and ensuring safety of personnel and property.
- Executed roles as mobile officer, gate officer, and security control room operator, ensuring comprehensive coverage and response to security needs.
- Responded promptly to alarms and incidents, provided assistance, and reported situations to law enforcement.
- Maintained detailed logs of daily activities and incidents, contributing to transparency and accountability in security operations.
Shift Manager/Crew Trainer/Maintenance Crew Member
McDonald's
Prineville, OR
10.2023 - 02.2025
- Coordinated team tasks during shifts to ensure compliance with company policies and enhance operational efficiency.
- Supervised crew members to maintain high service standards and foster a collaborative work environment.
- Scheduled staff to optimize coverage during peak hours and meet customer demand.
- Trained new employees on customer service standards and food safety practices.
- Managed daily cash intake by counting out registers and tabulating profits.
Front desk
Best Western
Omak, WA
04.2023 - 10.2023
- Greeted and assisted visitors at the front desk, ensuring a professional and welcoming environment.
- Managed incoming calls and directed inquiries to appropriate departments promptly and courteously.
- Executed daily tasks with attention to detail, ensuring smooth front desk operations.
- Proposed and implemented ideas that improved team collaboration and service delivery.
- Collaborated with diverse coworkers to achieve objectives and resolve product-related issues.
Bouncy House Operator
Family Fun Inflatables
Omak, WA
04.2018 - 08.2023
- Managed operation of inflatable bouncy houses, ensuring strict adherence to safety protocols to maintain a safe environment for guests.
- Performed thorough pre-operation inspections of equipment to verify safety and functionality, ensuring readiness for guest enjoyment.
- Operated inflatable attractions during events and parties.
- Ensured safety standards for all inflatable equipment and guests during events.
- Set up and dismantled inflatable structures efficiently.
Education
High School Diploma -
Okanogan High School
Omak, WASkills
- Unarmed Security Officer
- Incident Response
- Safety Protocols
- Report documentation
- Attention to Detail
- Customer Service
- Conflict Resolution
- Management
Certification
- Guard Card
- First Aid | CPR AED
Timeline
Unarmed Security Officer
First Coast Security
02.2025 - Current
Shift Manager/Crew Trainer/Maintenance Crew Member
McDonald's
10.2023 - 02.2025
Front desk
Best Western
04.2023 - 10.2023
Bouncy House Operator
Family Fun Inflatables
04.2018 - 08.2023
High School Diploma -
Okanogan High School