MICHAEL R. HAMILL
Clearwater
Summary
Organized and detail-oriented senior claims adjuster dedicated to improving efficiency, productivity and profitability through continuous process improvement. Analytical thinker skilled at developing innovative solutions to complex problems.
Overview
13
13
years of professional experience
Work History
Senior Claims Adjuster
IA American Warranty Group
01.2024 - 09.2025
- Researched part prices and labor guidelines.
- Identified insurance coverage limitations with thorough examinations of claims documentation and related records.
- Handled calls from customers and other stakeholders about claims processing.
- Examined photographs and statements.
- Prepared summaries of damage, payments, and policy coverage.
Senior Claims Adjuster
Protect my Car
01.2020 - 01.2024
- In the Sales role my focus was on revenue increase; processing of inbound and outbound calls for marketing and selling of after-market automobile extended warranty contracts.
- In the Claims Agent role my focus was on customer service and retention; handled inbound calls to negotiate and settle mechanical claims presented.
- Veryable, Contractor 2022 to Present
- 5 star rating, 7 companies, 55 operations
Assistant Manager
Speedway
01.2020 - 01.2020
- Assist in day to day operations, responsible for ash management and to manage and track stock.
- Trained new hires and customer service reps.
Logistics and Shipping Manager
Industrial Aluminum Foundry
01.2015 - 01.2019
- Responsible for achieving production requirements.
- Operatered Hunter to create Molds
- Operated kilns to melt aluminum to pour in Molds
- Shake out.. To release product from sand
- Table saw to cut product ,then finished product to standards
- Ensured products were completed on time and met the quality standards for sales and distribution.
General Manager
Englefield Duchess Shoppe
01.2013 - 01.2019
- Hiring, Training and Managing Employees
- Recruiting, timecards, payroll and scheduling, 30+ employees
- Adp, kronos and paycheck efficient
- Responsible for all operational tasks within the site to make the facility successful
- Cafe
- 3 sites direct management
- Manager in charge of district, 12 sites
Education
Associates Degree - Applied Business and Investigations and Security
Miami-Jacobs Career College
Skills
- Proficient in various and general client and account management programs
- Basic Microsoft computer knowledge, including Payroll Management (ADP)
- Analytical problem solving
- Claims files management processes
- Effective communication
- Automobile claims specialist
- Data entry
- Claims investigations
- Multitasking and organization
Timeline
Senior Claims Adjuster
IA American Warranty Group
01.2024 - 09.2025
Senior Claims Adjuster
Protect my Car
01.2020 - 01.2024
Assistant Manager
Speedway
01.2020 - 01.2020
Logistics and Shipping Manager
Industrial Aluminum Foundry
01.2015 - 01.2019
General Manager
Englefield Duchess Shoppe
01.2013 - 01.2019
Associates Degree - Applied Business and Investigations and Security
Miami-Jacobs Career College
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