Michael R Henry II
Bartonville,IL
Overview
12
12
years of professional experience
1
1
Certification
Work History
Food and Beverage Manager
Four Points by Sheraton
Peoria, IL
01.2025 - Current
- Directed daily operations of food and beverage department, handling staff schedules and inventory control.
- Planned special events for 800+ attendees, ensuring smooth execution and guest satisfaction.
- Developed monthly financial reports to evaluate sales trends and manage labor costs.
- Monitored weekly sales data from POS systems to assess budget targets and performance.
- Increased revenue by focusing on customer satisfaction, safety, and cleanliness.
General Manager
Big Mike’s Donuts & Coffee
Bartonville, IL
08.2021 - 11.2024
- Oversaw daily business operations, including budgeting, staffing, and inventory control.
- Developed marketing strategies that enhanced shop visibility and customer engagement.
- Managed staff scheduling and performance evaluations to maintain productivity standards.
- Coordinated inventory management and fostered relationships with suppliers for efficiency.
- Created payroll schedules and monitored expenses to ensure budget compliance.
- Conducted corrective action planning for inventory levels to reduce long-term costs.
Realtor
Peoria Area Association of Realtors
Peoria, IL
03.2018 - 08.2021
- Guided clients through home buying and selling processes, ensuring informed decisions.
- Conducted market research to assess property values and identify trends.
- Negotiated contracts, securing favorable terms for clients in transactions.
- Collaborated with mortgage lenders to facilitate financing options for buyers.
- Prepared legal documents, including purchase agreements, deeds, and leases.
- Managed real estate transactions from initiation to successful closing.
General Manager
Dizzy Deans
Bartonville, IL
07.2013 - 11.2017
- Oversaw daily business operations, including budgeting, staffing, scheduling, inventory control, and sales.
- Monitored payroll and created schedules to adhere to budget constraints.
- Administered employee discipline through verbal and written warnings to maintain standards.
- Tracked monthly sales and generated reports to inform business development strategies.
- Managed inventory levels and implemented corrective actions to reduce long-term costs.
Education
Bachelor of Arts - History
CENTRAL MICHIGAN UNIVERSITY
Mount Pleasant, MI05.2005
Skills
- Bookkeeping and record keeping
- Restaurant management and team building
- Personal management and scheduling
- Customer service and relations
- Social media management
- Event planning and coordination
- Sales analysis and reporting
- Financial reporting and quality assurance
- Operations oversight and food service management
- Adaptability in dynamic environments
- Recruitment and hiring processes
- Food safety
- Inventory management
- Customer service
Certification
- Food Sanitation Manager Licence
- Basset Licence
Timeline
Food and Beverage Manager
Four Points by Sheraton
01.2025 - Current
General Manager
Big Mike’s Donuts & Coffee
08.2021 - 11.2024
Realtor
Peoria Area Association of Realtors
03.2018 - 08.2021
General Manager
Dizzy Deans
07.2013 - 11.2017
Bachelor of Arts - History
CENTRAL MICHIGAN UNIVERSITY