Michael Richardson
Summary
Assistant Manager/ Sales Associate Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Multi-tasking Manager well-known for creating positive workplace culture and high-performing teams. Demonstrated [Product or Service] expertise, including competitive offerings, pricing and market positioning.
Overview
11
11
years of professional experience
Work History
Housekeeper
Beckley VAMC
05.2018 - 10.2021
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Adhered to professional house cleaning checklist.
- Changed bed linens and collected soiled linens for cleaning.
- Scrubbed floors with special cleaners and equipment to achieve deep clean.
Co-Manager
84 Lumber
08.2015 - 03.2018
- Ensure successful day to day operations of store
- Order products, maintain Special Orders, ensure cleanliness of store and grounds
- Training of employees to ensure compliance with company standards
- Safety manager for store.
- Maintained team efficiency by strategically delegating daily activities, monitoring output and rewarding positive contributions.
- Performed regular reviews assessing each employee's performance and developed improvement plans.
- Approved regular payroll submissions for employees.
- Controlled costs to keep business operating within budget and increase profits.
- Managed and motivated employees to be productive and engaged in work.
- Onboarded new employees with training and new hire documentation.
- Maximized performance by monitoring daily activities and mentoring team members.
- Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
Over the road truck driver
Tennant Truck Lines
06.2013 - 08.2014
- Ensure safe and ethical operation of a commercial motor vehicle throughout the United States and Canada
- Ensure on-time deliveries to customers to provide excellent customer service
- Maintain all equipment and logs for commercial motor vehicle to federal, state, and local standards.
- Maintained daily, legible DOT log book and submitted corresponding documents.
- Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Inspected trucks for malfunctions and reported vehicles to management for corrective action.
- Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.
- Obtained necessary permits and licenses to operate various commercial vehicles legally.
- Maximized load safety by balancing, securing, and weighing products.
- Verified contents of inventory loads against Bills of Lading.
- Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.
Transportation Worker 2, Equipment Operator
WV Dept. of Highways
09.2011 - 06.2013
- Maintain state, county, and local roads
- Plow snow
- Ensure the safety of the motoring public throughout the county.
- Met vehicle operation regulations by staying up-to-date on personal licensing requirements and performing regular maintenance.
- Watched weather and safety conditions to adapt routes and maintain standards.
- Submitted detailed reports on mileage, repairs, maintenance and other necessary expenditures during drives.
Over the road truck driver
Tennant Truck Lines
06.2010 - 09.2011
- Ensure safe and ethical operation of a commercial motor vehicle throughout the United States and Canada
- Ensure on-time deliveries to customers to provide excellent customer service
- Maintain all equipment and logs for commercial motor vehicle to federal, state, and local standards.
- Maintained daily, legible DOT log book and submitted corresponding documents.
- Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
- Inspected trucks for malfunctions and reported vehicles to management for corrective action.
- Obtained necessary permits and licenses to operate various commercial vehicles legally.
- Maximized load safety by balancing, securing, and weighing products.
- Verified contents of inventory loads against Bills of Lading.
- Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.
- Conferred with dispatch to relay delays, receive route, and adjust plans to meet daily targets.
- Documented mileage, deliveries, pickups, customer issues and damages.
- Completed preventive maintenance checks and basic repairs to vehicles.
Education
Associate of Science - Firearms Technology
Sonoran Desert Institute
Scottsdale, AZ08.2021
Accounting/Business Administration
National College of Business and Technology
Skills
- Guest Relations
- Infection Control
- Residential Cleaning
- Supply Inventory Management
- Cleaning Techniques
- Mopping and Sweeping
- Chemical Handling
- Cleaning and Organizing Abilities
- Floor Scrubber Machines
- Health and Safety Compliance
Affiliations
United States Air Force Veteran- Honorable Discharge
Timeline
Housekeeper
Beckley VAMC
05.2018 - 10.2021
Co-Manager
84 Lumber
08.2015 - 03.2018
Over the road truck driver
Tennant Truck Lines
06.2013 - 08.2014
Transportation Worker 2, Equipment Operator
WV Dept. of Highways
09.2011 - 06.2013
Over the road truck driver
Tennant Truck Lines
06.2010 - 09.2011
Associate of Science - Firearms Technology
Sonoran Desert Institute
Accounting/Business Administration
National College of Business and Technology
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