Michael Rico
Grand Prairie,TX
Summary
Dynamic Licensed Health Insurance Agent with a proven track record at Health Guys, excelling in client needs assessment and contract negotiation. Adept at building customer relationships and consistently exceeding sales goals, I leverage critical thinking to provide tailored insurance solutions, ensuring clients make informed decisions while maintaining compliance with industry regulations.
Licensed health insurance professional equipped with strong analytical skills and in-depth knowledge of health insurance products and regulations. Proven track record of effective communication and negotiation, ensuring optimal client satisfaction and policy administration. Focused on team collaboration and results, adaptable to changing needs, and dependable in high-pressure environments. Skilled in policy analysis, claims processing, and client education, bringing client-first approach to every interaction.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Licensed Health Insurance Agent
Health Guys
12.2023 - Current
- Answered inbound calls from existing and future policyholders to answer inquiries and discuss insurance options.
- Performed needs analysis to obtain information required to make appropriate health insurance product recommendations.
- Educated prospective clients on the benefits of various health insurance options, effectively matching them with suitable plans that met their unique needs.
- Assisted clients in understanding complex insurance policies, ensuring they made informed decisions when selecting coverage options.
- Maintained up-to-date knowledge of industry trends and regulatory changes, providing accurate advice to clients and staying ahead of competitors.
- Maintained accurate records of all client interactions and transactions, ensuring compliance with industry regulations and company policies.
- Finalized sales and collected necessary deposits.
Realtor Associate
Keller Williams Realty Lonestar DFW
04.2022 - 12.2024
- Assisted buyers with finding ideal homes by assessing needs, requirements and budgets.
- Wrote contracts to outline sales and purchases of properties.
- Advised and informed prospective clients on current market activities and conditions.
- Liaised between buyers and sellers to establish favorable prices and negotiate contract terms.
- Negotiated contracts with buyers and sellers to maximize customer savings.
Sales Agent
Pie Payments Merchant Processing
09.2023 - 12.2023
- Developed strong relationships with clients through excellent customer service and regular followups.
- Assisted call-in customers with questions and orders.
- Explained features and advantages of [Type] products or services to promote sales.
- Expanded client base by diligently prospecting new leads and effectively presenting product offerings.
- Increased sales revenue by consistently meeting and exceeding sales targets.
Life Insurance Agent
American Income Life Ins
06.2023 - 09.2023
- Participated in professional development opportunities such as training sessions and conferences to stay informed on best practices within the life insurance industry.
- Crafted clear, informative reports to explain life insurance policy features and benefits.
- Attended continuing education courses and workshops to gain additional insurance industry knowledge.
- Developed comprehensive financial plans for clients, ensuring proper coverage and security for their families.
- Cultivated customer relationships to provide customized life insurance solutions tailored to individual needs.
- Analyzed customers' financial situations to recommend appropriate life insurance policies.
Auto Sales Consultant
Vandergriff Toyota
01.2023 - 06.2023
- Consulted with sales and finance managers to negotiate sales price, trade-in allowance, license fee, discounts, and financing or lease options on vehicle.
- Accompanied customers and demonstrated performance features on test drives.
- Drove team revenue totals by bringing in top sales numbers.
- Maintained contact with established customers to confirm satisfactory experience and encourage repeat and referral business.
- Demonstrated car technology options and available amenities and upgrades for each model.
Auto Sales Consultant
AutoNation Ford South Fort Worth
06.2021 - 02.2022
- Consulted with sales and finance managers to negotiate sales price, trade-in allowance, license fee, discounts, and financing or lease options on vehicle.
- Accompanied customers and demonstrated performance features on test drives.
- Maintained contact with established customers to confirm satisfactory experience and encourage repeat and referral business.
- Made car recommendations based on preferences and outlined benefits of each car option.
- Negotiated purchase prices and explained sales, warranty and optional products.
- Closed sales by overcoming objections, asking for sales, negotiating price and completing purchase contracts,
Auto Sales Consultant
Joe Ferguson Buick GMC
10.2018 - 05.2021
- Consulted with sales and finance managers to negotiate sales price, trade-in allowance, license fee, discounts, and financing or lease options on vehicle.
- Accompanied customers and demonstrated performance features on test drives.
- Maintained contact with established customers to confirm satisfactory experience and encourage repeat and referral business.
- Qualified and followed-up on potential new customer leads.
- Demonstrated car technology options and available amenities and upgrades for each model.
- Closed sales by overcoming objections, asking for sales, negotiating price and completing purchase contracts,
Auto Sales Consultant
Bob Penkhus Mitsubishi
10.2017 - 10.2018
- Consulted with sales and finance managers to negotiate sales price, trade-in allowance, license fee, discounts, and financing or lease options on vehicle.
- Accompanied customers and demonstrated performance features on test drives.
- Maintained contact with established customers to confirm satisfactory experience and encourage repeat and referral business.
- Demonstrated car technology options and available amenities and upgrades for each model.
- Closed sales by overcoming objections, asking for sales, negotiating price and completing purchase contracts,
Auto Sales Consultant
Mike Maroone Chevrolet North
10.2016 - 10.2017
- Consulted with sales and finance managers to negotiate sales price, trade-in allowance, license fee, discounts, and financing or lease options on vehicle.
- Accompanied customers and demonstrated performance features on test drives.
- Maintained contact with established customers to confirm satisfactory experience and encourage repeat and referral business.
- Demonstrated car technology options and available amenities and upgrades for each model.
- Closed sales by overcoming objections, asking for sales, negotiating price and completing purchase contracts,
Auto Sales Consultant
Joe Ferguson Buick GMC
11.2009 - 09.2017
- Consulted with sales and finance managers to negotiate sales price, trade-in allowance, license fee, discounts, and financing or lease options on vehicle.
- Accompanied customers and demonstrated performance features on test drives.
- Maintained contact with established customers to confirm satisfactory experience and encourage repeat and referral business.
- Qualified and followed-up on potential new customer leads.
- Demonstrated car technology options and available amenities and upgrades for each model.
- Closed sales by overcoming objections, asking for sales, negotiating price and completing purchase contracts,
Education
Some College (No Degree) - Counseling Psychology
Nazarene Bible College
Colorado Springs, COSkills
- Critical Thinking
- Model Features
- Adaptable and Flexible
- Vehicle Operations
- Client Needs Assessment
- Lead Follow-Up
- Meeting Sales Goals
- Excellent Written and Verbal Communication
- New Car Purchases
- Building Customer Relationships and Loyalty
- Contract Negotiation
- Exceeding Customer Expectations
- Test Drives
- Goal-Driven
- Engaging with Diverse Customers
- Computer Proficiency and Microsoft Office
- Energy and Physical Stamina
Certification
- Licensed Health and Life Insurance Agent - Current
- Licensed Realtor - 2022-2024
- Licensed Foster Parent 2021-2022
- Licensed Realtor Colorado 2004-2007
- Desert Storm Combat Veteran
Timeline
Licensed Health Insurance Agent
Health Guys
12.2023 - Current
Sales Agent
Pie Payments Merchant Processing
09.2023 - 12.2023
Life Insurance Agent
American Income Life Ins
06.2023 - 09.2023
Auto Sales Consultant
Vandergriff Toyota
01.2023 - 06.2023
Realtor Associate
Keller Williams Realty Lonestar DFW
04.2022 - 12.2024
Auto Sales Consultant
AutoNation Ford South Fort Worth
06.2021 - 02.2022
Auto Sales Consultant
Joe Ferguson Buick GMC
10.2018 - 05.2021
Auto Sales Consultant
Bob Penkhus Mitsubishi
10.2017 - 10.2018
Auto Sales Consultant
Mike Maroone Chevrolet North
10.2016 - 10.2017
Auto Sales Consultant
Joe Ferguson Buick GMC
11.2009 - 09.2017
Some College (No Degree) - Counseling Psychology
Nazarene Bible College
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