Michael Rieder
Kernersville,NC
Summary
Versatile and results-driven professional with a proven track record at Carter Pool Company, adept in equipment repairs and fluent in Spanish. Excelled in enhancing customer satisfaction through exceptional service and problem-solving skills. Demonstrated expertise in hazardous chemicals handling and electrical troubleshooting, significantly improving operational efficiency. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
11
11
years of professional experience
Work History
Pool Technician
Carter Pool Company
05.2020 - Current
- Obtained water readings and adjusted water chemistry to keep pool clean and sanitized.
- Provided exceptional customer service by effectively communicating with clients regarding their pool care needs and expectations.
- Improved pool water quality by conducting regular chemical testing and adjusting treatment levels accordingly.
- Inspected pool equipment and verified proper functionality to maintain safety standards.
- Brushed pool walls and floors to reduce algae and slime formation and prevent staining.
- Ensured client retention with consistent delivery of high-quality pool maintenance services.
- Assembled and disassembled filters for pool openings, closings and repairs.
- Enhanced customer satisfaction by promptly addressing and resolving any pool-related issues or concerns.
- Vacuumed pool using to remove dirt, debris and contaminants at bottom of pool.
Lawncare/Handyman Assistant
J.M. Gomez Landscaping
03.2020 - 04.2021
- Assisted in painting interior/exterior surfaces for a refreshed appearance that exceeded client expectations.
- Upheld a clean working environment throughout each job site visit, promoting professionalism and respect for clients'' spaces.
- Utilized power tools safely, enabling efficient completion of various construction-related tasks while minimizing risk of injury or damage to property.
- Demonstrated strong problem-solving skills when faced with complex repair challenges, leading to satisfactory results for customers.
- Carried out carpentry work such as framing walls and installing doors, enhancing the overall aesthetics of clients'' homes.
- Installed flooring materials accurately providing an attractive finish while maintaining durability.
- Assisted in completing major renovation projects, resulting in timely and high-quality outcomes for clients.
Customer Service Cashier/Section Leader
Chick-fil-A
06.2013 - 02.2020
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
- Met customer service goals and exceeded customer expectations.
- Handled cash with high accuracy and took care to check bills for fraud.
- Learned duties for various positions and provided backup at key times.
- Used POS system to enter orders, process payments and issue receipts.
Data Entry Clerk
Debbie's Staffing
05.2015 - 08.2015
- Completed data entry tasks with accuracy and efficiency.
- Followed established procedures to enter and process data correctly.
- Organized, sorted, and checked input data against original documents.
- Scanned documents and saved in database to keep records of essential organizational information.
- Entered data into various computer systems accurately using Microsoft Office Suite.
- Used computer software to store and retrieve data.
- Checked for accuracy by verifying data and records.
- Corrected data entry errors to prevent duplication or data degradation.
Education
High School Diploma -
05.2013
Skills
- Filter & Pump Maintenance
- Equipment & Plumbing Repairs and Installations
- Electrical Troubleshooting
- Backwashing Filters
- Valve Replacement
- Hazardous Chemicals Handling
- Problem-solving aptitude
- Bi-lingual - Speak Spanish fluently - Self Taught
Accomplishments
Traveled to and lived for a few months in Mexico, utilizing and further developing my Spanish language skills.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Languages
English
Bilingual or Proficient (C2)
Spanish
Bilingual or Proficient (C2)
Korean
Elementary (A2)
Timeline
Pool Technician - Carter Pool Company
05.2020 - Current
Lawncare/Handyman Assistant - J.M. Gomez Landscaping
03.2020 - 04.2021
Data Entry Clerk - Debbie's Staffing
05.2015 - 08.2015
Customer Service Cashier/Section Leader - Chick-fil-A
06.2013 - 02.2020
Kemmered Academy Homeschool - High School Diploma,
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