Michael Riley
Nampa,ID
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
21
21
years of professional experience
Work History
Matainence
TGIF Fridays
11.2022 - 04.2023
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
Head of Security
Buffalo Club
01.2015 - 09.2018
- Oversaw safety of guests, employees and and assets by enforcing and regulating security policies and procedures and monitoring and maintaining security systems.
- Developed and grew staff competencies through team development, implementation and support of specific training for various responsibilities.
- Directed security services and safety functions to align key processes with goals and objectives of organization and regulatory compliance.
Customer Service Representative
DIRECTV
08.2002 - 01.2005
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
Education
GED -
Eastern New Mexico University - Roswell
Roswell, NM04.1994
Skills
- Active Listening
- Analytical and Critical Thinking
- Flexible and Adaptable
- Written Communication
- Organization and Time Management
- Problem-Solving
- Attention to Detail
- Decision-Making
- Teamwork and Collaboration
- Multitasking Abilities
Timeline
Matainence
TGIF Fridays
11.2022 - 04.2023
Head of Security
Buffalo Club
01.2015 - 09.2018
Customer Service Representative
DIRECTV
08.2002 - 01.2005
GED -
Eastern New Mexico University - Roswell
Similar Profiles
Steven HuertaSteven Huerta
Head Bartender at TGIF FridaysHead Bartender at TGIF Fridays
alivia moccioalivia moccio
Host at TGIF FridaysHost at TGIF Fridays
Lyomonel ElieLyomonel Elie
To-Go Server at TGIF FridaysTo-Go Server at TGIF Fridays
Michael ParicaMichael Parica
Bartender and Server at TGIF FridaysBartender and Server at TGIF Fridays
Thomas BattertonThomas Batterton
Door Builder at Gem State Doors and MillworkDoor Builder at Gem State Doors and Millwork