Michael Ritcheson
Lady Lake
Summary
Professional service technician with strong background in diagnostics, repairs, and maintenance of various systems and equipment. Proven ability to collaborate effectively within teams to meet and exceed targets. Demonstrates adaptability and reliability in dynamic work environments. Skilled in troubleshooting, customer service, and technical problem-solving.
Overview
23
23
years of professional experience
Work History
Service Technician
La Mesa RV
Phoenix, AZ
04.2018 - 06.2023
- Inspected equipment to diagnose operational issues.
- Diagnosed and troubleshot problems, repairing, and restoring RVs to peak performance
- Facilitate all maintnance at the RV shows in Scottsdale and Phoenix for all incoming and outgoing RVs including set up, power systems (indoor show) or aux power generator systems (outdoors). Responsible for all electrical or mechanical failures and repairs on units during the show and being moved between shows (400 -500 units).
Diesel Mechanic
Southwest Roadmaster
Phoenix, AZ
04.2015 - 06.2018
- Diagnosed and repaired diesel engines all chassis, electrical a/c, driveline systems to restore functionality in heavy-duty vehicle systems.
General Diesel Tech/ Night Shift Forman
RWC International Heavy Trucks
Phoenix, AZ
05.2011 - 10.2013
- Managed and delegated tasks to all teams in the service department, a team of 24 employees, resulting in increased productivity and quality of workmanship during the second shift.
Lead Diesel/Chassis Technician
Freightliner Sterling Western Star of AZ
Phoenix, AZ
02.2000 - 04.2011
- Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
- Actively participated in continuous learning initiatives to stay updated on industry trends and advancements in technology.
Education
Business Real Estate And Property Management
Westford College
Phoenix, AZBusiness Management And Finance
Maricopa Community Colleges, Glendale Community College
Glendale, AZDealership Preparation in Motorcycle And Marine
MMI of Arizona
Phonenix AZAdvanced Gasses And HVAC Repair
Maricopa Community Colleges, Gateway Community College
Phoenix, AZElectron Theory And Advanced Electrical Education
Gateway Community College Arizona Electric League
Phoenix, AZSkills
- HVAC Certification
- Equipment Forklift Certification
- Valid Driver's license
- Work with minimal supervision
- Attention to detail
- I currently own all my own tools for any repairs requiredplumbing, caprenter, electrical, mechanical
Timeline
Service Technician
La Mesa RV
04.2018 - 06.2023
Diesel Mechanic
Southwest Roadmaster
04.2015 - 06.2018
General Diesel Tech/ Night Shift Forman
RWC International Heavy Trucks
05.2011 - 10.2013
Lead Diesel/Chassis Technician
Freightliner Sterling Western Star of AZ
02.2000 - 04.2011
Business Real Estate And Property Management
Westford College
Business Management And Finance
Maricopa Community Colleges, Glendale Community College
Dealership Preparation in Motorcycle And Marine
MMI of Arizona
Advanced Gasses And HVAC Repair
Maricopa Community Colleges, Gateway Community College
Electron Theory And Advanced Electrical Education
Gateway Community College Arizona Electric League
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