Experienced professional with 15+ years in retail and customer service. Detail-oriented with a team oriented mindset. Flexible, adaptable, and eager to learn. Fluent in English and Spanish.
Overview
20
20
years of professional experience
Work History
Grocery Manager
Vons/Safeway
Desert Hot Springs, CA
02.2023 - 02.2024
Oversaw daily grocery department operations, managing inventory, merchandising, staff and customer service
Coordinated with outside vendors on product ordering and placement.
Fostered a positive, productive, and inclusive team environment.
Merchandiser
Costco Wholesale Corp
Palm Desert, CA
01.2007 - 12.2021
Completed merchandise floor resets and moves
Restocked daily merchandise
Constructed and maintained merchandise displays and overstock steel displays.
Assisted in cashiering and cashier assistant duties when needed.
Assisted in ancillary departments whenever needed including food prep and routine cleaning.
Assisted in sales and membership sign up goals and incentive programs.
Front end and Merchandise Supervisor 2010-2017
Coordinated front end procedures and provided customer service and oversight to all front end polices.
Coordinated merchandise moves and resets throughout the warehouse.
Developed and pushed merchandise on impulses, endcaps, front of store displays and completed sale goals and product placement instructions.
Oversaw safety and company training guidelines.
Fast Food Worker
Kentucky Fried Chicken
Desert Hot Springs, CA
03.2004 - 07.2006
Assisted in all customer service duties including taking orders, food prep, cleaning, opening and closing duties.
Education
EMT Certification
College of The Desert
Palm Desert, CA
03.2006
High School Diploma -
Desert Hot Springs High School
Desert Hot Springs, CA
06.2005
Skills
Merchandising and Display Assembly
Sales and Marketing Techniques
Customer service
Problem-Solving and Decision Making
Team Collaboration/Building
Cleaning and Sanitizing
Timeline
Grocery Manager
Vons/Safeway
02.2023 - 02.2024
Merchandiser
Costco Wholesale Corp
01.2007 - 12.2021
Fast Food Worker
Kentucky Fried Chicken
03.2004 - 07.2006
EMT Certification
College of The Desert
High School Diploma -
Desert Hot Springs High School
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