Summary
Overview
Work History
Education
Skills
Timeline
Generic

Michael RIVAS

Desert Hot Springs,CA

Summary

Experienced professional with 15+ years in retail and customer service. Detail-oriented with a team oriented mindset. Flexible, adaptable, and eager to learn. Fluent in English and Spanish.

Overview

20
20
years of professional experience

Work History

Grocery Manager

Vons/Safeway
Desert Hot Springs, CA
02.2023 - 02.2024
  • Oversaw daily grocery department operations, managing inventory, merchandising, staff and customer service
  • Coordinated with outside vendors on product ordering and placement.
  • Fostered a positive, productive, and inclusive team environment.

Merchandiser

Costco Wholesale Corp
Palm Desert, CA
01.2007 - 12.2021
  • Completed merchandise floor resets and moves
  • Restocked daily merchandise
  • Constructed and maintained merchandise displays and overstock steel displays.
  • Assisted in cashiering and cashier assistant duties when needed.
  • Assisted in ancillary departments whenever needed including food prep and routine cleaning.
  • Assisted in sales and membership sign up goals and incentive programs.

Front end and Merchandise Supervisor 2010-2017

  • Coordinated front end procedures and provided customer service and oversight to all front end polices.
  • Coordinated merchandise moves and resets throughout the warehouse.
  • Developed and pushed merchandise on impulses, endcaps, front of store displays and completed sale goals and product placement instructions.
  • Oversaw safety and company training guidelines.

Fast Food Worker

Kentucky Fried Chicken
Desert Hot Springs, CA
03.2004 - 07.2006
  • Assisted in all customer service duties including taking orders, food prep, cleaning, opening and closing duties.

Education

EMT Certification

College of The Desert
Palm Desert, CA
03.2006

High School Diploma -

Desert Hot Springs High School
Desert Hot Springs, CA
06.2005

Skills

  • Merchandising and Display Assembly
  • Sales and Marketing Techniques
  • Customer service
  • Problem-Solving and Decision Making
  • Team Collaboration/Building
  • Cleaning and Sanitizing

Timeline

Grocery Manager

Vons/Safeway
02.2023 - 02.2024

Merchandiser

Costco Wholesale Corp
01.2007 - 12.2021

Fast Food Worker

Kentucky Fried Chicken
03.2004 - 07.2006

EMT Certification

College of The Desert

High School Diploma -

Desert Hot Springs High School
Michael RIVAS