Michael Rivas
Summary
Highly efficient Apprentice well established in fast-paced and challenging environments. Eager to learn with an aptitude for applying new knowledge with skill and efficiency.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Amazon- Ship Dock Ambassador
Amazon
10.2019 - Current
- Experienced in trailer door operations, side by forklift operator, and robotic arm troubleshooting systems operator
- Proficient in scanning and stacking totes for shipments within transshipment areas
- Skilled in working within AR sortation areas such as inducting and jam clearing, while fulfilling duties within PG and TDR (Trans Dock Door Release) teams
- Execute all supporting functions within the Shipping Department
- Worked in the Pack Department before being granted an opportunity to work in the ship dock department
- Accomplish and organize shipments
- Load trailers with pallets in a safe manner to assure assigned sortation are on time with the accurate load.
- Assisted team with operational policies and procedures to drive services.
- Resolved conflicts between staff members and community members in diplomatic manner.
Shipping Supervisor/Pharmacy Technician
Shraft's 2.0 LLC
08.2018 - 10.2019
- Ordering shipping supplies for Fertility Pharmacy local and nationwide deliveries around the world
- Fill orders for pick-up services and for local/out-of-state deliveries that require cold chain delivery methods to ensure medical safety along with controlled temperatures across the world
- Precisely measured and combined ingredients to deliver scrupulous formulation on customer compound prescription orders.
- Supervised shipping team of 15 employees.
- Developed effective communication channels between warehouse, shipping department, and sales teams for smooth operations.
- Coordinated with warehouse staff to ensure accurate inventory management and timely shipments.
- Maintained accurate documentation for all shipments, ensuring compliance with regulatory requirements.
- Inspected loading operations for improvements in efficiency and safety.
Education
Tulsa Welding School
Dallas, TX10.2023
Pharmacy Technician
Sanford Brown Institute New Jersey
Woodbridge, NJPiscataway Vo-tech
Skills
- Ready to learn and develop new skills
- Customer-Service oriented
- Safety-Oriented
- Strong Communication Skills with colleagues and clients
- Observant
- Adhere strictly to timelines
- Product Knowledge
- Problem-Solving
- Customer Education
- Pharmacy Law Compliance
- Advanced math skills
- Data Entry
- Relationship Building
- Staff Leadership
- Team Management
Awards
Received recognition from Manager Paty Garcia Ship Dock Ambassador within the first 6 months.
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Certification
ASHP Certified
Timeline
Amazon- Ship Dock Ambassador
Amazon
10.2019 - Current
Shipping Supervisor/Pharmacy Technician
Shraft's 2.0 LLC
08.2018 - 10.2019
Tulsa Welding School
Pharmacy Technician
Sanford Brown Institute New Jersey
Piscataway Vo-tech