Summary
Overview
Work History
Education
Skills
Timeline
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Michael Rivera

Tallahassee,FL

Summary

Highly-ethical, qualified professional armed with extensive experience developing and executing strategic plans to lead organizations business development, financial growth, and long-term sustainability. Superb ability to succeed in challenging, high-pressure, deadline-driven environments.

Overview

8
8
years of professional experience

Work History

IT Recruitment Consultant

ISF
08.2022 - Current
  • Sole internal recruiter leading entire recruiting department of an IT/Management Consulting firm and an Emergency Management Enterprise System.
  • Operating & recruiting within state government public sector, private sector, and other public sector entities.
  • Sourcing junior, intermediate, and senior IT roles within the scope of a Full Stack Developer, Technical Consultant, Tech Lead, Software Engineer, Customer Support Specialist, and Technical Analyst.
  • Also sourcing junior, intermediate, and senior non-technical roles within the scope of a Management Consultant, Project Manager, Business Analyst, Client Partner, Graphic Designer, and Director of Product.
  • Developed recruiting as a company core competency within 6 months of employment by establishing and consistently enhancing recruiting SOPs & KPIs.
  • Leveraged ATS JazzHR, LinkedIn Recruiter, Paychex, Salesforce and other syndicated software to meet recruitment goals.
  • Attracted 250+ new applicants weekly through social media marketing and ATS job boards. Gained 2,000+ new connections on LinkedIn within Q1.
  • Successfully partnered with cross-functional teams to coordinate meetings, interviews, and committee discussions to ensure continued success.
  • Continuously communicated with company President and C-suite members to suggest/implement new strategies and provide recruiting department updates.
  • Assisted candidates with application processes by answering questions about application, performing background checks, providing I-9 forms and handling drug screening paperwork.

Data Entry Specialist

TEKsystems
04.2023 - 01.2024
  • Enhanced data accuracy by meticulously inputting and validating information from various sources.
  • Improved efficiency in data entry tasks by streamlining processes and utilizing keyboard shortcuts.
  • Reduced errors in data records by conducting thorough quality checks and implementing corrective measures.
  • Managed multiple catalog projects utilizing Jira ticketing system and Excel tracking sheets.
  • Utilized free training resources to enhance technical skills. Increased knowledge in SQL, queries and index matching.
  • Demonstrated versatility in handling multiple software platforms simultaneously, adapting quickly to new technologies as they emerged.
  • Ensured timely and accurate delivery of reports by maintaining up-to-date databases and spreadsheets.
  • Expedited project completion timelines by efficiently managing high volumes of data entry tasks.

Healthcare Recruiter | Contract

Bayhealth Medical Group
08.2022 - 11.2022
  • Completed HIPAA and OSHA training for new employees.
  • Worked with over 50+ healthcare employees to determine specific job qualifications.
  • Scheduled interviews with other healthcare professionals.
  • Completed human resource operational requirements by scheduling and assigning employees.
  • Utilized social media sites to recruit 20+ new employees on a weekly basis.
  • Partnered with HR reps to ascertain hiring needs and subsequently provide candidate recommendations.
  • Pre-screened 30-40 resumes daily prior to sending to corporate hiring managers for consideration.
  • Acclimated to an inconsistent environment as new ATS systems were implemented during a transition in the client's recruitment process.

Lead Technical Recruiter | Contract

TECKpert
03.2022 - 08.2022
  • Opened first extension of Miami-based IT consulting firm in Tallahassee, FL and led the branch independently.
  • Recruited for Florida Staff Augmentation Contract supporting IT/Technical projects within the state departments.
  • Attended local conferences and chapter meetings in effort to build company's network & visibility in the local government and private sector.
  • Spearheaded successful networking by gaining membership with Florida Technology Council, Launch Tally, TPM, Taltech Alliance, NAT 20, and other organizations in the industry.
  • Worked with HR software and applicant tracking systems during sourcing process averaging 60+ calls daily to complete 6-8 requisitions weekly.
  • Used Boolean searches to develop applicant portfolios for expected openings.
  • Responsible for all aspects of the sourcing and hiring of IT professionals to fill technical positions
  • Sourced and selected applicants for technical positions within company client base.
  • Maintained database of established ongoing outreach efforts for qualified IT candidates to provide proactive approach to recruiting needs.

Full Cycle Recruiter | P&C Insurance | Contract

Randstad USA
03.2020 - 03.2022
  • Represented the Tallahassee Randstad Inhouse Service (RIS) division as an On-Site Coordinator and Full Cycle Recruiter.
  • Supported on-site staffing manager with P&C Insurance client.
  • Leveraged ATS and HR tools to successfully source, screen, coordinate interviews, offer, and hire applicants while maintaining a 6 month temp-permanent relationship with all new hires.
  • Processed I-9, background check, facilitated orientation both physically & virtually as well as training and maintained all attendance & payroll records during the time of the 6 month temp-permanent transition.
  • Worked on-site at our client's location and built relationships with hiring managers in multiple departments (Accounting, Underwriting, IT, Customer Service/Satisfaction, HR, Sales) to understand their staffing needs.
  • On Site Coordinators act as an on-site extension of the client's HR function, managing all aspects of the client workforce including business relationship development, recruitment, selection, and management of the employees.
  • Developed recruitment strategies to achieve required staffing levels for assigned requisitions.
  • Worked with senior leadership to develop comprehensive recruitment strategies for long-term implementation.

General Manager, Business Development

GNC
01.2018 - 03.2020
  • Formulates and administers policies on topics such as employee conduct and discipline use of company property, accounting, and handling of money
  • Evaluates department or division performance through SAP and the examination of revenues, costs, sales, service volume, and other statistical data and are in charge of developing short and long term strategic plans.
  • Drove $40,000 profit in first year and doubled in the next 2 years. Top 5 store in District leading sales/profit margin 2+ years.
  • Successfully managed and implemented strategies for 3 stores in Tallahassee, FL to drive profit and retain staff.
  • Recruits, Hires, terminates, and reassigns department, division or site heads, as well as supervisors and other human resources
  • Sets employees’ work hours and shifts
  • Plans and allocates the use of equipment, materials, other assets, and human resources
  • Mediates conflicts among employees
  • Reports to top-level executives, such as the chief operation officer (COO) and the chief executive officer.
  • Developed and maintained relationships with customers and suppliers through account development.

Senior Adviser/ Sales Rep - Internship

Vector Marketing Company
05.2016 - 10.2019
  • Beginning as an entry level sales rep, I received extensive training in the fields of customer approach/ customer service, sales, marketing/ advertising, recruiting, and leadership
  • Throughout my time with Vector, I acceded exponentially to the position of Senior Adviser after achieving $10,000+ in sales
  • I received a letter of recommendation from the CEO of Vector Marketing after reaching the sales benchmark of 10k sales.
  • Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
  • Maintained routine communication with clients to assess overall satisfaction, resolve complaints and promote new offerings.
  • Directed work of efficient administrative team maintaining accurate sales, inventory and order documentation.
  • Managed and motivated sales team to increase revenue 20% in a 7-14 day time frame.
  • Reached out to prospective leads through cold calling, applying variety of established selling methods.

Education

High School Diploma: HS Diploma -

Choctawhatchee High School
Fort Walton Beach, Florida

Associate of Arts - General AA

Tallahassee Community College
Tallahassee, Florida

Bachelor of Science - Business Management, Finance

Florida State University
Tallahassee, Florida

M.B.A - Finance & Marketing

Florida State University
Tallahassee, Florida
2020

Skills

  • Customer Service Management
  • Project Management
  • SHRM (completing cert Dec '24)
  • SAP
  • P&C
  • Full-Cycle Recruitment
  • Technical Recruiting
  • Consulting
  • Applicant Tracking Systems
  • HRIS

Timeline

Data Entry Specialist

TEKsystems
04.2023 - 01.2024

IT Recruitment Consultant

ISF
08.2022 - Current

Healthcare Recruiter | Contract

Bayhealth Medical Group
08.2022 - 11.2022

Lead Technical Recruiter | Contract

TECKpert
03.2022 - 08.2022

Full Cycle Recruiter | P&C Insurance | Contract

Randstad USA
03.2020 - 03.2022

General Manager, Business Development

GNC
01.2018 - 03.2020

Senior Adviser/ Sales Rep - Internship

Vector Marketing Company
05.2016 - 10.2019

High School Diploma: HS Diploma -

Choctawhatchee High School

Associate of Arts - General AA

Tallahassee Community College

Bachelor of Science - Business Management, Finance

Florida State University

M.B.A - Finance & Marketing

Florida State University

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Michael Rivera