Michael Rivera
Kenmore,NY
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Safety-minded Maintenance Worker tasked with troubleshooting, general plumbing and minor electrical work. Enthusiastic professional promoting excellent attendance record and willing to assist team members in completing assigned tasks. Reliable Maintenance Worker skilled in safely operating floor polishers, moving heavy furniture and repairing roofs and ceilings. 3-year background ordering cleaning supplies, removing trash and recyclables and conducting restroom repairs.
Overview
7
7
years of professional experience
Work History
Maintenance Crew Member
Capital Realty
11.2023 - 01.2024
- Improved equipment efficiency by conducting regular preventive maintenance and repairs.
- Enhanced safety in the workplace by addressing potential hazards and maintaining a clean work environment.
- Increased team productivity through effective communication and collaboration on maintenance tasks.
- Reported issues to property manager so effective resolutions could be put into place.
- Followed instructions from supervisor regarding daily job tasks and duties.
- Installed new locks, door handles, and door closers.
- Positively engaged with customers and maintained professional appearance as company representative.
Assistant Manager
Family Dollar
03.2023 - 11.2023
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Streamlined store operations for increased efficiency, implementing new processes and procedures.
- Developed strong working relationships with staff, fostering a positive work environment.
- Increased sales through effective merchandising strategies and targeted promotions.
- Conducted employee performance evaluations, providing constructive feedback for growth and development.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various project task.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Maintenance
Shinda Management
04.2022 - 04.2023
- Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
- Improved overall facility hygiene by sanitizing high-touch surfaces regularly to minimize the spread of germs.
- Contributed to a positive working environment by addressing and resolving maintenance issues promptly.
- Conducted regular inspections of facilities to identify potential hazards or areas requiring attention for improved cleanliness standards.
Overnight Stocker and Receiver
Walmart
03.2022 - 03.2023
- Improved store efficiency by accurately stocking shelves and maintaining product organization overnight.
- Assisted in inventory management, conducting regular audits and addressing discrepancies to ensure accurate stock levels.
- Enhanced customer experience by keeping shelves fully stocked and ensuring products were easily accessible.
- Reduced out-of-stock incidents by promptly unloading delivery trucks and efficiently sorting received goods.
- Collaborated with team members to complete large-scale restocking projects within tight deadlines.
- Utilized store equipment, such as pallet jacks in a safe and efficient manner to transport merchandise from the backroom to sales floor.
Warehouse Worker
Veradek
04.2021 - 02.2022
- Enhanced warehouse efficiency by implementing effective inventory management and organization systems.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
- Improved workplace safety by conducting regular inspections and addressing potential hazards promptly.
- Assisted in the training and onboarding of new employees, contributing to a cohesive and efficient workforce.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Operated various types of warehouse machinery safely, adhering to all relevant guidelines and protocols.
- Managed incoming shipments effectively by inspecting goods for quality control purposes before storing them appropriately.
- Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
- Helped maintain an organized stockroom by labeling shelves clearly, designating specific areas for different products, and rotating stock regularly as required.
- Consistently lifted materials weighing as much as 100 pounds.
Overnight Stocker
Walmart
09.2020 - 02.2021
- Streamlined overnight stock processes by implementing efficient organization and product placement techniques.
- Enhanced store appearance for better customer experience through meticulous shelf stocking and arrangement.
- Reduced inventory discrepancies by accurately counting and documenting incoming merchandise shipments.
Cashier
Home Depot
01.2020 - 09.2020
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Customer Service Representative
CPS Recruitment
01.2019 - 10.2019
- Enhanced customer satisfaction by preparing and presenting high-quality dishes on time.
- Streamlined kitchen operations for efficiency by maintaining organized workstations and keeping inventory up to date.
- Reduced food waste by implementing proper storage techniques and monitoring expiration dates.
- Maintained a clean and sanitary work environment, adhering to health department regulations and ensuring safety for all staff members.
- Contributed to a positive working atmosphere, fostering teamwork among kitchen staff for seamless service delivery.
- Managed multiple tasks simultaneously while maintaining attention to detail, ensuring accuracy in food preparation and presentation.
Car Detailer
Sammy's Auto
06.2017 - 04.2018
- Enhanced customer satisfaction by thoroughly cleaning and detailing vehicles, both interior and exterior.
- Achieved superior results through meticulous attention to detail in all aspects of car detailing.
- Maintained a clean and organized workspace, ensuring efficient completion of tasks and high-quality workmanship.
- Improved overall vehicle appearance with the use of professional-grade equipment and products.
- Vacuumed interiors of vehicles to remove dirt and debris.
- Washed, waxed, and buffed vehicle bodies for professional shine.
Education
GED -
Adult Education & Workplace
Buffalo, NY01.2020
Skills
- Cleaning Procedures
- Drywall Repair
- Customer service
- Problem-solving
- Inventory management
- Attention to detail
- Equipment Storage
- Flexible and Adaptable
- Equipment operation
- Lifts 100 Pounds
- Painting
- Microsoft Outlook
- Team Development
- Spanish Translation
- Adaptability
- Landscaping and groundskeeping
- Team Collaboration
Languages
Spanish
English
Timeline
Maintenance Crew Member
Capital Realty
11.2023 - 01.2024
Assistant Manager
Family Dollar
03.2023 - 11.2023
Maintenance
Shinda Management
04.2022 - 04.2023
Overnight Stocker and Receiver
Walmart
03.2022 - 03.2023
Warehouse Worker
Veradek
04.2021 - 02.2022
Overnight Stocker
Walmart
09.2020 - 02.2021
Cashier
Home Depot
01.2020 - 09.2020
Customer Service Representative
CPS Recruitment
01.2019 - 10.2019
Car Detailer
Sammy's Auto
06.2017 - 04.2018
GED -
Adult Education & Workplace
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