Michael Rivera
Virginia Beach,VA
Summary
Restaurant Manager with 3 years of experience in shift management. Adept at leading and training staff, ensuring food safety and quality standards are met. Proven ability to foster a collaborative work environment and enhance customer satisfaction.
Overview
3
3
years of professional experience
Work History
Restaurant Manager
01.2022 - Current
- Manage kitchen operations ensuring food safety and quality, certified in food safety procedures
- Oversee fountain operations, maintaining high standards, certified as a fountain master
- Lead and train staff, mastering all managerial responsibilities at the drive-in
- Oversee food safety, maintaining strict compliance with health standards to ensure quality.
Shift Lead
Motor World
07.2021 - 11.2021
- Oversaw kart operations and enforced safety rules, ensuring smooth and safe rides for all customers
- Managed kart speed and addressed on-track incidents promptly, minimizing downtime
- Maintained cleanliness of park, enhancing overall customer experience
- Provided guidance and support to team members, fostering a collaborative work environment
- Trained new staff on safety protocols and customer interaction to improve service quality.
Education
Advanced diploma -
Green Run High School
Virginia Beach, VA06.2023
Skills
- Cashiering
- Shift Management
- Customer Service
- Problem Solving
- Food Safety
- Kitchen Management Experience
- Team Leadership
Timeline
Restaurant Manager
01.2022 - Current
Shift Lead
Motor World
07.2021 - 11.2021
Advanced diploma -
Green Run High School