Summary
Overview
Work History
Education
Skills
Timeline
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Michael Rivera

Virginia Beach,VA

Summary

Restaurant Manager with 3 years of experience in shift management. Adept at leading and training staff, ensuring food safety and quality standards are met. Proven ability to foster a collaborative work environment and enhance customer satisfaction.

Overview

3
3
years of professional experience

Work History

Restaurant Manager

01.2022 - Current
  • Manage kitchen operations ensuring food safety and quality, certified in food safety procedures
  • Oversee fountain operations, maintaining high standards, certified as a fountain master
  • Lead and train staff, mastering all managerial responsibilities at the drive-in
  • Oversee food safety, maintaining strict compliance with health standards to ensure quality.

Shift Lead

Motor World
07.2021 - 11.2021
  • Oversaw kart operations and enforced safety rules, ensuring smooth and safe rides for all customers
  • Managed kart speed and addressed on-track incidents promptly, minimizing downtime
  • Maintained cleanliness of park, enhancing overall customer experience
  • Provided guidance and support to team members, fostering a collaborative work environment
  • Trained new staff on safety protocols and customer interaction to improve service quality.

Education

Advanced diploma -

Green Run High School
Virginia Beach, VA
06.2023

Skills

  • Cashiering
  • Shift Management
  • Customer Service
  • Problem Solving
  • Food Safety
  • Kitchen Management Experience
  • Team Leadership

Timeline

Restaurant Manager

01.2022 - Current

Shift Lead

Motor World
07.2021 - 11.2021

Advanced diploma -

Green Run High School

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Michael Rivera