Michael Rivera
Henrico
Summary
Results-driven Learning & Development, Videography/IT Standards Coordinator, and Operations professional with extensive experience in leadership, logistics coordination, client experience, and compliance-driven environments. Proven ability to manage large teams, streamline training processes, oversee high-volume distribution, and maintain strict confidentiality and safety standards. Currently pursuing a Bachelor’s degree in Cybersecurity.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Product Distribution Specialist & Logistics Member
Wegmans
11.2024 - Current
- Collaborate with systems administrators, drivers, and selectors to ensure precision shipping accuracy and distribution information.
- Lead selector teams and conduct weekly safety audits and best-practice evaluations.
- Managed inventory control processes to ensure accuracy and minimize discrepancies through EDI 850 software.
- Trained new staff on operational procedures and safety standards.
Senior Learning & Development Coordinator
AnywhereWorks
03.2018 - 10.2024
- Led creation, editing, and production of company-wide training materials and video content for IT and US workplace safety and security standards.
- Developed and implemented Security Awareness, Observational Empathy, and onboarding programs with our IT team members
- Collaborated with HR to streamline onboarding processes and maintain compliance and confidentiality standards.
- Delivered in-person seminars to HR and IT members at conferences. (Sessions at NHRMA 2024)
- Led cross-functional teams to drive continuous improvement in training initiatives.
Inventory Coordinator
Sunglass Hut
04.2017 - 03.2018
- Increased annual sales performance from 91% to 99.7% within 90 days.
- Managed $1.1M in inventory and implemented improved organization and security processes.
- Supervised daily operations, ensuring optimal store performance and adherence to company standards.
- Developed staff scheduling plans to maximize coverage during peak sales periods.
- Detailed documentation to address Shrink and regional sales evaluations.
Education
Associate of Health Sciences -
Seminole State College
Lake Mary, FL01-2020
Bachelor of Science - Cybersecurity
Western Governors University
Salt Lake City, UT12-2027
Skills
- Troubleshooting skills
- Project Management
- Quality Control and Management
- Desktop, Laptop, and Mobile Device Repair
- Significant Computer Software and Hardware Knowledge
- Intermediate Command Prompt execution experience
- Beginner Python programming
Certification
- CPR, First Aid, AED, Epinephrine & Emergency Injection Certified
- HIPAA Compliance Experience
- Microsoft Office Proficiency
- Adobe Premiere & Canva Design (Training Content Development)
- Security Awareness & Compliance Training Development
- Logistics Coordination & Team Leadership
- Comp TIA A+ Certification
- Currently pursuing Networking + Certification
Timeline
Product Distribution Specialist & Logistics Member
Wegmans
11.2024 - Current
Senior Learning & Development Coordinator
AnywhereWorks
03.2018 - 10.2024
Inventory Coordinator
Sunglass Hut
04.2017 - 03.2018
Associate of Health Sciences -
Seminole State College
Bachelor of Science - Cybersecurity
Western Governors University