Summary
Work History
Education
Skills
Work Availability
Relevant Experience And Skills
Previous Supervisory Experience
Timeline
Skills
Relevant Experience And Skills
Previous Supervisory Experience
Skills
Hi, I’m

Michael Roberts

Jacksonville,North Carolina

Summary

Emergency communications

Career professional with more than 40 years experience in Airport & Hospital Campus Security and retirement home security experience. Trained as a police officer, fire fighter and in federal aviation security. A hands-on supervisor with extensive expertise in security operations and safety procedures. Experience includes the planning, coordinating, and directing safety and security procedures in a campus setting and special event environments. Excellent reputation for dedication and professionalism, high standards of service, superior performance and technical knowledge.

Work History

Protective Services Inc. DuPage Airport

Senior Security Officer

Job overview

  • To provide safety and security survey of buildings and airport property
  • Prepare written reports concerning thefts, personal injury, break-ins, fire and safety hazards
  • Respond to assistance calls including fire alarms, visitor complaints, aircraft incidents.

Central DuPage Hospital Security

Security Supervisor

Job overview

  • Supervision and scheduling of security staff
  • Control and containment of violent patients
  • Assisted with implementation and transition to computerized record keeping and door access systems
  • Demonstrated ability to access and diffuse emergency situations
  • Handled budget and service requests for department supplies and equipment
  • Provided monthly statistical reports to administration
  • Issued photographic door access cards to staff and maintained access status changes.

DuPage Public Safety Communication

Police Telecommunications Officer ( Office In Charge )

Job overview

  • Strong communication and interpersonal skills
  • Work effectively with users and upper management to define and solve problems
  • Ability to developed a strategy for making quick decisions under high stress conditions, maintaining composure while prioritizing and orchestrating the many job functions
  • Adept at addressing work processes and new systems, and coordinating task force projects.

Education

Multi Regional Criminal Justice State Police Dist #2
Elgin, IL

Some College (No Degree)

University Overview

Illinois Local Government Law Enforcement Training Board

Training for Communications and Law Enforcement Computer Systems
1974

University Overview

International Association For Hospital Security

Training for hospital security officers
08.1986

University Overview

College of DuPage

from Computer Programming
02.1982

University Overview

Illinois Department of Law Enforcement

10.1981

University Overview

Glen Ellyn Police Department

07.1981

University Overview

West Chicago Fire Department

1973

University Overview

OSHA Hazmat Training
Dupage County

Some College (No Degree) from Work Safety With Hazardous Materials

University Overview

Illinois Department of Law Enforcement
Elgin, IL

from Leads Certification
04.1985

University Overview

Skills

  • Patrolling
  • Security Protocols
  • HACCP Processes
  • Customer Service
Availability
See my work availability
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Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Relevant Experience And Skills

Relevant Experience And Skills
  • Licensed by Department of Professional Regulations for private security.
  • PERC Reg# 129-185446 Exp. 05/31/2015
  • Certificate of training for Illinois Police Officers - Glen Ellyn Police Department.
  • Certification in Healthcare Security - International Association for Hospital Security.
  • Certification in Emergency Police and Fire Communications - Illinois Local Government Law Enforcement Officers Training Board.
  • Certified Advanced Severe Weather Spotter - National Weather Service - Chicago, Illinois.
  • Knowledgeable in OSHA safety requirements and disaster planning operations.

Previous Supervisory Experience

Previous Supervisory Experience
  • Protective Services Inc. DuPage Airport, West Chicago, Illinois, Senior Security Officer, To provide safety and security survey of buildings and airport property. Prepare written reports concerning thefts, personal injury, break-ins, fire and safety hazards. Respond to assistance calls including fire alarms, visitor complaints, aircraft incidents.
  • Central DuPage Hospital Security, Winfield, Illinois, Security Supervisor, Supervision and scheduling of security staff. Control and containment of violent patients. Assisted with implementation and transition to computerized record keeping and door access systems. Demonstrated ability to access and diffuse emergency situations. Handled budget and service requests for department supplies and equipment. Provided monthly statistical reports to administration. Issued photographic door access cards to staff and maintained access status changes.
  • DuPage Public Safety Communication, Wheaton, Illinois, Police Telecommunications Officer ( Office In Charge ), Strong communication and interpersonal skills. Work effectively with users and upper management to define and solve problems. Ability to developed a strategy for making quick decisions under high stress conditions, maintaining composure while prioritizing and orchestrating the many job functions. Adept at addressing work processes and new systems, and coordinating task force projects.

Timeline

Senior Security Officer
Protective Services Inc. DuPage Airport
Security Supervisor
Central DuPage Hospital Security
Police Telecommunications Officer ( Office In Charge )
DuPage Public Safety Communication
Multi Regional Criminal Justice State Police Dist #2
Some College (No Degree)
Illinois Local Government Law Enforcement Training Board
Training for Communications and Law Enforcement Computer Systems
International Association For Hospital Security
Training for hospital security officers
College of DuPage
from Computer Programming
Illinois Department of Law Enforcement
Glen Ellyn Police Department
West Chicago Fire Department
OSHA Hazmat Training
Some College (No Degree) from Work Safety With Hazardous Materials
Illinois Department of Law Enforcement
from Leads Certification

Skills

Skills
Fully knowledgeable of local ordinance, state statues and applicable federal laws with regard to law enforcement, fire and safety codes, and public service operational procedures., Expertise in proper techniques of investigative analysis, surveillance, interrogation, and preparation of cases., Experienced in presentation of testimony in court., Possess astute intuition and alertness, combined with the ability to take initiative, act instinctively, and successfully avert potentially volatile situations., Maintains professional relationships with various state, federal and local fire and police departments., Well-organized, detail-oriented manager with a successful record of accomplishment in planning and coordinating multi-faceted and complex procedures., Comprehensive experiences in administration, staff supervision, program development, and project management., Experienced in handling personnel grievance procedures from both management and staff perspectives., Strong leadership skills with the ability to develop productive and effective team environments. Participated in and chaired various committees.

Relevant Experience And Skills

Relevant Experience And Skills
  • Licensed by Department of Professional Regulations for private security.
  • PERC Reg# 129-185446 Exp. 05/31/2015
  • Certificate of training for Illinois Police Officers - Glen Ellyn Police Department.
  • Certification in Healthcare Security - International Association for Hospital Security.
  • Certification in Emergency Police and Fire Communications - Illinois Local Government Law Enforcement Officers Training Board.
  • Certified Advanced Severe Weather Spotter - National Weather Service - Chicago, Illinois.
  • Knowledgeable in OSHA safety requirements and disaster planning operations.

Previous Supervisory Experience

Previous Supervisory Experience
  • Protective Services Inc. DuPage Airport, West Chicago, Illinois, Senior Security Officer, To provide safety and security survey of buildings and airport property. Prepare written reports concerning thefts, personal injury, break-ins, fire and safety hazards. Respond to assistance calls including fire alarms, visitor complaints, aircraft incidents.
  • Central DuPage Hospital Security, Winfield, Illinois, Security Supervisor, Supervision and scheduling of security staff. Control and containment of violent patients. Assisted with implementation and transition to computerized record keeping and door access systems. Demonstrated ability to access and diffuse emergency situations. Handled budget and service requests for department supplies and equipment. Provided monthly statistical reports to administration. Issued photographic door access cards to staff and maintained access status changes.
  • DuPage Public Safety Communication, Wheaton, Illinois, Police Telecommunications Officer ( Office In Charge ), Strong communication and interpersonal skills. Work effectively with users and upper management to define and solve problems. Ability to developed a strategy for making quick decisions under high stress conditions, maintaining composure while prioritizing and orchestrating the many job functions. Adept at addressing work processes and new systems, and coordinating task force projects.

Skills

Skills
Fully knowledgeable of local ordinance, state statues and applicable federal laws with regard to law enforcement, fire and safety codes, and public service operational procedures., Expertise in proper techniques of investigative analysis, surveillance, interrogation, and preparation of cases., Experienced in presentation of testimony in court., Possess astute intuition and alertness, combined with the ability to take initiative, act instinctively, and successfully avert potentially volatile situations., Maintains professional relationships with various state, federal and local fire and police departments., Well-organized, detail-oriented manager with a successful record of accomplishment in planning and coordinating multi-faceted and complex procedures., Comprehensive experiences in administration, staff supervision, program development, and project management., Experienced in handling personnel grievance procedures from both management and staff perspectives., Strong leadership skills with the ability to develop productive and effective team environments. Participated in and chaired various committees.

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Michael Roberts