Michael Roberts
Atco,NJ
Summary
Knowledgeable individual skilled in multiple trades, including electrical, plumbing and carpentry. Successful General Contractor successful working with various personalities and meeting very tight deadlines on variety of commercial and residential projects.
Overview
40
40
years of professional experience
Work History
Contractor Specialist
Self Employed
03.2020 - Current
- Increased project efficiency by streamlining communication between contractors and clients.
- Managed budgets for multiple projects, ensuring cost-effective allocation of resources.
- Developed comprehensive project plans with clearly defined goals and timelines for successful completion.
- Negotiated contracts with vendors and suppliers, reducing overall project costs.
- Implemented safety protocols on job sites to minimize accidents and injuries.
- Trained new team members on company procedures, increasing overall productivity levels.
- Conducted regular progress meetings with clients to ensure satisfaction and timely delivery of services.
- Coordinated with architects and engineers to address construction challenges, maintaining high-quality workmanship standards.
- Optimized resource allocation by efficiently scheduling manpower and materials across various projects.
- Improved client relationships through consistent communication updates regarding project status and potential obstacles.
- Enhanced team collaboration by implementing project management software tools for seamless information sharing among stakeholders.
- Mitigated risks by identifying potential issues early in the planning stage, enabling prompt resolution strategies.
- Oversaw subcontractor performance, ensuring adherence to contractual obligations and quality expectations.
- Delivered completed projects on-time consistently while meeting all predefined specifications set forth by clients.
- Evaluated bids from prospective subcontractors to select the most qualified professionals for each project phase.
- Collaborated closely with local authorities to secure necessary permits and approvals in a timely manner.
- Conducted thorough site inspections at various stages of construction to confirm adherence to building codes and safety regulations.
- Provided exceptional customer service throughout each project''s lifecycle while addressing any concerns promptly to maintain client satisfaction levels high.
- Streamlined vendor relations through effective negotiation tactics resulting in significant cost savings without compromising quality or schedules.
- Mentored junior staff members equipping them with valuable skills needed for career advancement within the industry.
- Kept site work safe and in line with budget, schedule, and applicable building codes.
- Adhered to building codes and regulations in planning and construction phases for full project compliance.
- Analyzed building plans and prepared bids to deliver timely, cost-effective project completion.
- Hired and oversaw subcontractors to meet project needs.
- Obtained construction permits and verified compliance with relevant regulations.
- Managed large-scale construction projects within cost, quality and time constraints,
- Implemented strategies to reduce costs, improve productivity and reduce waste.
- Reviewed contractor invoices, approving payments on acceptable work.
- Mentored and trained construction crews on best practices for high-performing site teams.
- Collaborated with architects and subcontractors to devise cost-effective construction solutions.
- Performed regular inspections of job sites to verify staff and subcontractor observance of important safety protocols.
- Resolved conflicts between contractors, suppliers and subcontractors to eliminate workflow disruptions.
- Developed construction plans, schedules and budgets to achieve stakeholder objectives.
- Assessed [Type] project plans, spoke with clients, or designers and visited job site to better understand project scope and client desires.
- Maintained optimal cost controls by making affordable supplier purchases and negotiating lower prices.
- Created insightful reports to document progress and expenditures for improved forecasting.
- Provided labor support to carpenters, masons and other skilled trades.
- Completed tear-down of existing structures to prepare for new construction.
- Used variety of hand and power tools to complete tasks.
- Cleaned and maintained tools, equipment and worksites.
- Followed instructions and safety protocols to prevent accidents and injuries.
- Moved and cleared debris from work sites to dispose of in designated areas.
- Followed instructions and safety protocols while operating machinery and equipment.
- Managed safe and efficient use of tools and equipment on construction sites.
- Inspected tools and equipment to maintain safety and efficiency.
- Assisted in digging, trenching and backfilling trenches and foundations.
- Mixed and poured concrete for variety of projects.
- Installed drywall, siding and other structural components.
- Operated forklifts and boom lifts to complete various tasks.
- Helped with erecting scaffolding and ladders.
- Helped with door and window installations.
- Finished surfaces of woodwork or wallboard in houses and buildings with paneling, paint and hand tools.
Department Associate
Home Depot
06.2016 - 11.2020
- Streamlined office processes by implementing efficient filing systems and optimizing workflow.
- Enhanced department productivity with effective time management and scheduling strategies.
- Reduced errors in data entry by maintaining accurate records and diligently verifying information.
- Assisted in budget development, tracking expenses to ensure adherence to financial guidelines.
- Collaborated with cross-functional teams, fostering strong working relationships and improving overall performance.
- Organized department events and meetings, promoting team cohesion and enhancing communication.
- Managed complex projects from inception to completion, ensuring timely delivery of required outcomes.
- Provided excellent customer service by addressing inquiries promptly and professionally, resulting in increased satisfaction rates.
- Conducted research for various department initiatives, supporting informed decision-making processes.
- Developed training materials for new hires, facilitating smooth onboarding and employee integration into the team.
- Served as a reliable point of contact for both internal and external stakeholders, effectively managing expectations and communications.
- Improved document retrieval times by creating an organized digital filing system that streamlined access to essential information.
- Resolved conflicts within the team through mediation efforts, fostering a positive work environment conducive to collaboration.
- Contributed to departmental goals by proactively identifying areas for improvement and recommending actionable solutions.
- Supported senior executives with detailed reports on key performance indicators, enabling informed strategic planning decisions.
- Coordinated travel arrangements for staff members, ensuring efficient logistics while minimizing costs where possible.
- Trained colleagues on best practices related to company policies and procedures.
- Maintained inventory levels of office supplies by regularly reviewing stock availability and placing timely orders.
- Acted as a liaison between the department and other internal divisions, streamlining communication channels.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Developed strong rapport with customers and created positive impression of business.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Recommended complementary purchases to customers, increasing revenue.
Flooring Specialist
Forever Flooring INC
02.1992 - 04.2016
- Improved customer satisfaction by efficiently addressing and resolving flooring-related issues.
- Enhanced team productivity by providing hands-on training in the latest flooring installation techniques.
- Streamlined work processes by implementing innovative tools and equipment for faster job completion.
- Delivered high-quality results through meticulous attention to detail when installing various types of flooring materials.
- Reduced waste and saved material costs by accurately measuring, cutting, and fitting flooring during installations.
- Collaborated with clients to select appropriate flooring materials, ensuring satisfactory outcomes in line with their design preferences and budget constraints.
- Earned repeat business through exceptional customer service, maintaining strong relationships with both residential and commercial clients.
- Maintained a safe working environment by following industry best practices and adhering to safety regulations during all projects.
- Assisted in developing competitive bids for potential clients, showcasing the company''s expertise and value proposition within the market.
- Contributed to increased profitability by effectively managing project timelines, labor hours, and material expenses.
- Expanded company''s client base through successful networking at trade shows, conferences, and other industry events.
- Performed thorough quality control checks on completed projects to ensure adherence to established standards and client expectations.
- Elevated overall craftsmanship by refining installation methods for specialty floorings such as hardwood, laminate, tile, or carpet systems.
- Optimized inventory management processes by regularly reviewing stock levels and ordering necessary supplies to prevent shortages or delays in project completions.
- Increased efficiency of daily operations by organizing tools, equipment, and workspaces for optimal accessibility during flooring installations or repairs.
- Collaborated with designers and architects on custom projects to achieve desired aesthetic effects while maintaining structural integrity of installed floors.
- Ensured long-lasting results with proper floor preparation procedures that included leveling subfloors or removal of old materials.
- Supported business growth by actively participating in marketing initiatives and providing valuable insights about industry trends, customer preferences, and competitive landscapes.
- Provided exceptional post-installation support to clients, addressing any concerns or issues promptly and professionally.
- Continually updated professional knowledge through attending workshops, trade shows, and training sessions to stay current with the latest flooring products and techniques.
- Took measurements and studied floor sketches to calculate area to be floored and amount of materials needed.
- Performed preventive maintenance on already fitted tiles to guarantee longevity.
- Spread adhesive cement over floor to prevent board joint wearing.
- Swept, scraped, and chipped dirt and irregularities from base surfaces and filled cracks with cement and putty to form smooth foundation.
- Drove company-owned vehicles to residential and commercial project locations to complete carpet installations.
- Instructed customers, building managers and custodians on flooring maintenance and care procedures.
- Removed existing flooring materials and prepared area for installation of new products.
- Utilized personal protective equipment to prevent exposure to fumes and hazardous substances.
- Laid or repaired tile to meet small-scale and large-scale project requirements.
- Engaged in friendly conversation with customer to better uncover individual needs.
Tile Setters Union of NY & NJ (formally Local 52)
Alia Tile
10.1984 - 08.1991
- Improved project efficiency by accurately estimating tile quantities and ordering materials in a timely manner.
- Enhanced customer satisfaction by providing expert advice on tile selection, design, and installation techniques.
- Completed high-quality installations with precision cutting and fitting of tiles for residential and commercial projects.
- Increased client referrals through exceptional craftsmanship and attention to detail in all completed projects.
- Maintained a safe work environment through proper use of tools, equipment, and adherence to safety protocols.
- Reduced material waste by efficiently planning layouts and cuts before commencing installation procedures.
- Expedited project completion times by effectively managing multiple tasks simultaneously while maintaining quality standards.
- Consistently met deadlines for high-pressure projects, ensuring customer satisfaction and repeat business opportunities.
- Demonstrated versatility in skillset by proficiently working with various types of tiles such as ceramic, porcelain, glass, and natural stone.
- Prepared surfaces for tiling using appropriate materials such as cement board or waterproof membrane to ensure long-lasting installations.
- Ensured accurate alignment of tiles using leveling systems for professional results that exceeded clients'' expectations.
- Updated knowledge continuously through industry seminars and workshops to remain current on best practices in tile setting techniques.
- Promoted company brand by consistently delivering high-quality workmanship that led to increased market exposure through word-of-mouth endorsements from satisfied customers.
- Used safe lifting, equipment and behavioral practices.
- Updated logs and completed timely job paperwork.
- Reviewed blueprints and specifications to determine labor and materials that would be required to complete tiling project.
- Maintained safe, clean and organized work environment.
- Created watertight finish on tiles by sealing surfaces and adding grout.
- Inspected floors before, during and after tile installation and reported identified concerns.
- Followed industry standards and regulations for different types of tile installation projects.
- Helped supervisors create cost estimates for tile installation projects.
Education
Associate of Applied Science - Criminal Justice
Berkeley College
430 Rahway Avenue Woodbridge New Jersey06.2016
High School Diploma -
East Brunswick Vocational High School
East Brunswick, NJ06.1988
Skills
- Contract Administration
- Subcontractor Management
- Labor Management
- Cost Control
- Scheduling and Planning
- Change order management
- Document Control
- Proposal Development
- Pre-Construction Services
- Seismic Retrofitting
- Design-Build Expertise
- Construction Estimating
- Project Closeout
- Permitting Process
- Site Safety Management
- Bid Analysis
- Scope of Work Definition
- Historic Preservation
- Code Compliance
- Worksite safety
- Project scope assessment
- Project safety
- Quality Control
- Safety Procedures
- Labor oversight
- Construction Site Management
- Project Planning
- Masonry work
- Subcontractor supervision
- Codes Compliance
- Renovation
- Flooring Installation
- Carpentry and flooring skills
- Drywall hanging
- Operations Oversight
- Equipment management
- Production Planning
- Demolition
- Project Coordination
- Effective written and verbal communication
Timeline
Contractor Specialist
Self Employed
03.2020 - Current
Department Associate
Home Depot
06.2016 - 11.2020
Flooring Specialist
Forever Flooring INC
02.1992 - 04.2016
Tile Setters Union of NY & NJ (formally Local 52)
Alia Tile
10.1984 - 08.1991
Associate of Applied Science - Criminal Justice
Berkeley College
High School Diploma -
East Brunswick Vocational High School