Michael Roberts

• Self-motivated, with a strong sense of personal responsibility.
• Worked effectively in fast-paced environments.
• Skilled at working independently and collaboratively in a team environment.
• Proven ability to learn quickly and adapt to new situations.
• Excellent communication skills, both verbal and written.
• Worked well in a team setting, providing support and guidance.
• Worked flexible hours across night, weekend, and holiday shifts.
• Managed time efficiently in order to complete all tasks within deadlines.
• Strengthened communication skills through regular interactions with others.

Currently the senior enlisted leader at USCG Sector Mobile.

Works closely with the Command Element to ensure all members are adhering to job standards and meet all applicable qualification standards.

Maintains all applicable regulations to ensure the highest levels of professionalism and appearances.

During my tour with Port Security Unit 308 I had multiple deployments to Cuba, Kuwait and Portugal. Conducted Security Operations in a Combat area in Kuwait and conducted Security Operations for detainees in GTMO.

Conducted Migrant Operations in Puerto Rico on board Multiple Coast Guard Cutters managing and securing over 600 migrants from Dominican Republic

• Maintained a clean, safe, and organized store environment to enhance the customer experience.
• Coordinated with vendors to ensure timely delivery of products and resolve any supply chain issues.
• Developed strong working relationships with staff, fostering a positive work environment.
• Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
• Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
• Managed inventory levels to minimize stockouts while reducing overhead costs.
• Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.

• Oversaw daily shift activities, delegating tasks appropriately while maintaining accountability for overall team performance outcomes.
• Implemented effective performance evaluation processes, providing constructive feedback to officers for improvement and growth opportunities.
• Improved patrol operations efficiency by implementing strategic planning and proper resource allocation.
• Maintained a high level of professionalism within the unit by exemplifying ethical conduct and enforcing standards for officer behavior.
• Addressed citizen concerns promptly, resolving issues efficiently while demonstrating empathy towards involved parties'' perspectives.
• Contributed to policy updates, collaborating with leadership on revisions that impacted patrol operations procedures positively.
• Ensured compliance with departmental policies, state laws, and federal regulations by consistently monitoring officer activity during patrols or investigations.
• Enhanced officer safety through thorough training and adherence to established protocols.
• Promoted professional development among subordinates, encouraging continuous learning and skill enhancement opportunities.
• Led successful investigations, gathering crucial evidence and providing accurate documentation for case resolution.
• Facilitated interdepartmental cooperation during complex cases or events requiring collaboration between multiple units or agencies.
• Investigated incidents and crimes, collected evidence, and recorded witness statements.
• Patrolled designated areas in patrol vehicle and on foot to identify security and safety issues.
• Talked regularly with citizens to establish rapport and become familiar presence in area.
• Gathered necessary information for court appearances and testified as witness under oath in court.
• Monitored crowded public areas and events to mitigate risk and promote safety.
• Oversaw security for businesses by monitoring grounds and identifying suspicious activity.
• Drafted hundreds of reports detailing incidents and safety violations.
• Responded to emergency calls to provide assistance to citizens in need.
• Utilized clear communication and interpersonal skills to build relationships with citizens.
• Built excellent rapport and working relationship with community to build trust and improve upon communication.
• Conducted searches of individuals, vehicles and premises.
• Identified, pursued and arrested suspects and perpetrators of criminal acts.
• Performed rescue functions at accidents, emergencies and disasters by directing traffic and administering emergency medical aid.
• Participated in continuous firearms proficiency, defensive driving and arrest technique training.
• Monitored traffic violations, issuing citations as necessary.
• Provided testimony in court proceedings.
• Monitored criminal activity in community to identify suspicious activity.
• Checked vehicle equipment for proper functioning prior to use.
• Handled citation and traffic violation paperwork.
• Assisted in special investigations and crime prevention programs.
• Trained other officers in firearms and self-defense tactics.