Michael Roberts
Superior Sports Investments
Denton,TX
3
years of professional experience
Results-driven team member known for exceptional people skills and effective time management. Experience in optimizing inventory processes and delivering top-notch customer service. Ready to contribute to a dynamic team focused on enhancing operational efficiency and customer satisfaction.
Work History
Sales Associate, Inventory and Shipping Associate
6 Months- Help create and also plan a new wholesale inventory system. Creating the groundwork with the tracking of inventory and organizing spreadsheets and websites.
- Conducted comprehensive assessments of market trends to optimize pricing strategies for sporting memorabilia.
- Managed the inventory process as well at the daily shipping processes to create the same day shipping for our consumers
Member Services Team Member
3 Months- Completed daily course and facility operational tasks, including course staging and tournament preparation for large golf tournaments and member events.
- Worked with PGA golf professionals to ensure top of the line hospitality to guests
- Worked with guests to fulfill their need, as well as any equipment set up to create the best service and environment for the members and their guests.
Lead Instructor/ Coach
3 Months- Designed and implemented engaging basketball drills to enhance player skill development.
- Evaluated player performance and provided constructive feedback to improve individual strengths.
- Facilitated team-building exercises to promote collaboration and communication among players.
- Organized and led instructional sessions for diverse age groups, adapting methods for each group.
Front Desk Operations and Sales Associate
3 Months- Assisted customers in selecting fitness programs and memberships.
- Provided exceptional service, resolving inquiries and enhancing member satisfaction.
- Conducted facility tours, showcasing amenities to potential members.
- Maintained cleanliness and organization of workout areas and equipment.
Education
Bachelor of Science - Sports Management
- Honors: Graduated Cum Laude with a 3.58 GPA. Was on the Deans list the fall and spring semester or 2024 and the presidents list the fall and spring semester of 2025
- Relevant Courses: Operations and Event Management, Sports Management and Marketing, Sports Facility Management, Bushiness Management, and Principles of Management
- Collegiate Athletics: NCAA DIII Mens basketball Student Athlete from 2022-2026. Balanced 40+ hours weeks that consisted of school work as well as practices, games and other athletic needs.
- Athletic Honors: 1st Team All Conference and All tournament Team (2025-2026)- Averaged 17.6 PPG, 8.8 RPG. 3rd Team All Conference and All Defensive Team (2024-2025). Conference Champions (2022-2023)
Master of Science - Sports Management
Skills
Customer service
Problem-solving skills
Time management
Inventory management
Multi-tasking strength
Multitasking strength
Excellent people skills
Timeline
Sales Associate, Inventory and Shipping Associate
Superior Sports Investments
03.2026 - CurrentRead More
Member Services Team Member
Trinity Forrest Golf Club
05.2025 - 08.2025Read More
Lead Instructor/ Coach
PGC Basketball
05.2024 - 08.2024Read More
Front Desk Operations and Sales Associate
LA Fitness
05.2023 - 08.2023Read More
East Texas Baptist University
Master of Science from Sports Management
Read More
East Texas Baptist University
Bachelor of Science from Sports Management
Read More