Michael Robinson
Kearney,Nebraska
Summary
Dynamic and detail-oriented professional with extensive experience at Parker Hannifin Corp. Skilled in TIG and MIG welding, enhancing weld quality and customer satisfaction. Proven ability to collaborate effectively in fast-paced environments while maintaining a strong work ethic and commitment to safety. Adaptable and proficient in SAP warehouse systems, ensuring efficient operations.
Overview
5
5
years of professional experience
Work History
Freight Loader
Parker Hannifin Corp.
03.2024 - Current
- Increased weld quality by utilizing appropriate techniques such as TIG, MIG, and Stick welding processes.
- Bolted, clamped and tack-welded parts to secure components prior to welding.
- Collaborated with team members to complete complex pipe installations, fostering efficient teamwork and communication.
- Set up and operated shielded metal arc and gas metal arc welding equipment.
- Enhanced customer satisfaction through attention to detail in completing precise welds that met or exceeded expectations.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Strengthened communication skills through regular interactions with others.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Learned and adapted quickly to new technology and software applications.
Welder
Ace Irrigation
Kearney, NE
08.2022 - 03.2024
- Operated pallet jack to pull orders out of storage areas.
- Utilized air hammers, drills and power tools to build pallets and crates.
- Inspected materials for quality before loading.
- Used nail claws to remove nails from incorrectly nailed pallets.
- Welded in flat, horizontal, vertical, and overhead positions.
- Maintained correct arc length and movement speed to form specified fusion depth and bead.
- Welded parts using arc, gas-shielded arc, submerged arc, and gas equipment.
- Provided valuable input during project planning phases by offering insights into potential challenges and solutions based on experience.
- Completed projects on time and within budget by effectively prioritizing and managing workload.
- Inspected welds and checked critical measurements to meet specifications.
- Chipped off excess weld, slag, and spatter using hand tools.
- Removed and repaired unacceptable welds with air arc and grinder to meet quality guidelines.
- Maintained professional growth through participation in industry conferences, seminars, and workshops related to pipe welding techniques and best practices.
Front Desk Reception
Kearneys Village
Kearney, NE
01.2022 - 06.2022
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Engaged with customers to effectively build rapport and lasting relationships.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
- Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Collected room deposits, fees, and payments.
- Scheduled appointments accurately using reservation software, reducing conflicts or doublebookings.
- Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
- Completed data entry and filing to keep records updated for easy retrieval.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
Sales Associate
Tri City Village Thrift Store
Kearney, NE
03.2021 - 11.2021
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Solved customer challenges by offering relevant products and services.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
Boxer
Morris Press
Kearney, NE
06.2020 - 03.2021
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Enhanced customer satisfaction by providing efficient and professional front desk services.
- Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
- Developed strong working relationships with team members, fostering a positive work environment.
- Cultivated a strong team environment by facilitating communication and camaraderie among boxers.
- Maintained clean and organized workspaces to uphold safety standards.
- Manufactured wood pallets and crates with nail guns, table saws and chop saws.
- Transferred loaded pallets onto delivery or storage areas.
- Informed supervisor of equipment malfunction quickly to minimize downtime.
- Transported goods from racks, shelves and vehicles via forklift and pallet jack.
- Loaded products onto pallet.
- Operated equipment controls console for sorting, transferring and stacking pallets.
- Unpacked pallet jacks from crates using Type and Type proper lifting techniques.
- Positioned battens, cardboard strips and metal strapping around bundles following written instructions.
Education
Associate Of Technology - Media Arts
NWTC
Green Bay, WIYes - Digital Media
Hamilton High School
Milwaukee, WI05.1989
Skills
- Warehouse safety
- Loading and unloading
- Order picking
- Efficient packing
- Pallet jack handling
- Stacking techniques
- Shipping procedures
- Package handling
- Pallet jack safety
- Shipping and receiving
- Package labeling
- Handheld scanners
- Hand-eye coordination
- Shipment inspection
- Wrapping machinery
- SAP warehouse systems
- Forklift certified
Languages
Dutch
Limited Working
Timeline
Freight Loader
Parker Hannifin Corp.
03.2024 - Current
Welder
Ace Irrigation
08.2022 - 03.2024
Front Desk Reception
Kearneys Village
01.2022 - 06.2022
Sales Associate
Tri City Village Thrift Store
03.2021 - 11.2021
Boxer
Morris Press
06.2020 - 03.2021
Associate Of Technology - Media Arts
NWTC
Yes - Digital Media
Hamilton High School