Michael Rocco
Las Vegas,NV
Summary
To utilize my business education, managerial experience and strong work ethic to exemplify my communication, problem solving and teamwork skills in the food and service industry.
Overview
7
7
years of professional experience
Work History
Restaurant Manager
Capital Grille
09.2015 - 12.2017
- Restaurant Manager for the Capital Grille Wall St
- I was responsible for conducting daily pre-shift and weekly departmental meetings to ensure organizational efficiency
- I built sales forecasts and schedules that reflected desired productivity target
- I developed and maintained a staff that provided hospitable, professional service while adhering to policies and business initiatives.
Assistant General Manager
Grand Central Oyster Bar
10.2012 - 07.2015
- Assistant General Manager of the most iconic seafood restaurant in NYC
- My responsibilities were to schedule and direct a staff of 150 union employees
- I optimized profits by controlling food, beverage and labor costs on a daily basis
- I consistently maintained high levels of cleanliness, organization, storage, and sanitation of food and beverage products to ensure quality
- My largest and most important responsibility was to ensure guest satisfaction.
Restaurant Manager
Serafina Restaurant Group
02.2011 - 06.2012
- Restaurant Manager for an upscale french bistro
- I scheduled and directed staff in daily work assignments to maximize productivity and efficiently resolved problems or concerns to the satisfaction of all involved parties
- I initiated negotiations regarding vendor contracts and kept updated records of contracts
- Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees.
Education
Business Administration
SUNY College of Agriculture And Technology At Cobleskill
Cobleskill, NYCertified Sommelier
Sommelier Society of America
2016
Skills
- Quality Assurance
- Problem-Solving
- Staff Scheduling
- Operations Management
- Customer loyalty
- Staff Management
Timeline
Restaurant Manager
Capital Grille
09.2015 - 12.2017
Assistant General Manager
Grand Central Oyster Bar
10.2012 - 07.2015
Restaurant Manager
Serafina Restaurant Group
02.2011 - 06.2012
Business Administration
SUNY College of Agriculture And Technology At Cobleskill
Certified Sommelier
Sommelier Society of America
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