Michael Rodolf
Mountlake Terrace,WA
Summary
Dynamic professional with a proven track record in relationship building and customer engagement, honed at Aqua Quip. Expert in negotiation and problem-solving, I've significantly enhanced customer satisfaction and sales metrics. Leveraging critical thinking and sales management skills, I excel in driving profitability and fostering client loyalty.
Overview
7
7
years of professional experience
Work History
Salesperson
Aqua Quip
04.2023 - Current
- Worked to build relationships with customers and built potential for additional sales.
- Developed relationships with clients for increased loyalty and repeat business.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Boosted sales by consistently engaging with customers and addressing their needs effectively.
- Collaborated with team members to reach collective sales goals, fostering a supportive work environment.
- Increased sales and customer satisfaction through personalized servicing.
- Listened to clients and introduced solutions to satisfy business and personal needs.
Real Estate Broker
Exp Realty
02.2022 - Current
- Cultivated lasting relationships with past clients through consistent follow-up contact to support their ongoing real estate needs or concerns.
- Negotiated favorable contract terms for clients by effectively leveraging market knowledge and strong communication skills.
- Negotiated real estate contracts to navigate transactions between buyers and sellers.
- Facilitated successful negotiations between buyers and sellers to reach mutually beneficial agreements in a timely manner.
- Provided guidance and consultation to clients to make well-informed decisions in real estate investments.
Accounts Assistant
Team Nelson
03.2021 - 10.2021
- Maintained clean and organized files by keeping accounts payable records up-to-date.
- Performed administrative and clerical duties such as word processing, data entry, faxing and copying.
- Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements.
- Prepared itemized statements, bills, or invoices and recorded amounts due for items purchased or services rendered.
Sales Assistant
Travis Industries
09.2020 - 03.2021
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Processed transactions accurately while maintaining a high level of customer service.
- Increased sales by building strong customer relationships and providing excellent service.
- Helped customers locate products and checked store system for merchandise at other sites.
Automotive Technician
CDJR of Seattle
08.2018 - 03.2020
- Maintained a clean and organized work environment, demonstrating pride in personal workspace while contributing to overall shop cleanliness.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
Product Development Analyst
Starbucks
08.2017 - 08.2018
- Increased product profitability with diligent market research, competitive analysis, and pricing strategy adjustments.
- Navigated complex regulatory requirements with expert knowledge of industry standards, ensuring full compliance across all aspects of the production process.
- Managed and directed internal resources and external vendors for successful implementation of product modifications.
- Reduced time-to-market for new products by optimizing project management strategies and resource allocation.
Education
Associate Of Applied Arts & Science - Automotive Mechanics
Shoreline Community College
Shoreline07.2019
High School Diploma -
Shorecrest High School
Shoreline, WA06.2013
Skills
- Customer care
- Relationship Building
- Customer Relationship Building
- Customer Engagement
- Networking
- Sales process
- Sales management
- Negotiation
- Sales Presentations
- Objection handling
- Relationship selling
- Closing Techniques
- Prospecting
- Prospecting skills
- Mechanical skills & knowledge
- Problem solving skills
- Critical thinking skills
Timeline
Salesperson
Aqua Quip
04.2023 - Current
Real Estate Broker
Exp Realty
02.2022 - Current
Accounts Assistant
Team Nelson
03.2021 - 10.2021
Sales Assistant
Travis Industries
09.2020 - 03.2021
Automotive Technician
CDJR of Seattle
08.2018 - 03.2020
Product Development Analyst
Starbucks
08.2017 - 08.2018
Associate Of Applied Arts & Science - Automotive Mechanics
Shoreline Community College
High School Diploma -
Shorecrest High School
Similar Profiles
Jeffrey SchoonoverJeffrey Schoonover
Inventory and Purchasing Coordinator at Aqua QuipInventory and Purchasing Coordinator at Aqua Quip
Jerry EllisJerry Ellis
Buyer Planner at Innovex International/ Dril-QuipBuyer Planner at Innovex International/ Dril-Quip
Jennifer HaywoodJennifer Haywood
Customer Service at Safety QuipCustomer Service at Safety Quip
Jonathan AlvarezJonathan Alvarez
System Services Representative at IBMSystem Services Representative at IBM
Taitus PachecoTaitus Pacheco
Babysitter at Family MembersBabysitter at Family Members