Michael Rodrigues
Norton,MA
Summary
Organized technician with successful history of managing competing priorities and meeting challenging performance targets. Works well under pressure to complete physically-demanding work. Safety-oriented team player with strong attendance record. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
21
21
years of professional experience
Work History
Service Technician
Mechanical Air Controls
08.2015 - Current
- Increased customer satisfaction by providing timely and efficient service for various technical issues.
- Reduced equipment downtime by performing regular maintenance checks and resolving potential problems.
- Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
Service Technician
Charlotte County Public Schools
06.2011 - 05.2015
- Reduced equipment downtime by performing regular maintenance checks and resolving potential problems.
- Collaborated with team members to complete complex installations, ensuring seamless integration of new systems.
- Maintained detailed records of service calls, enabling better tracking of recurring issues and proactive solutions implementation.
- Provided on-call support outside of normal business hours, ensuring uninterrupted service for clients experiencing emergencies or critical failures.
- Managed inventory levels effectively by accurately recording usage data and proactively replenishing stock when needed.
- Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
Service Technician
4 Seasons Air Conditioning
01.2003 - 06.2011
- Increased customer satisfaction by providing timely and efficient service for various technical issues.
- Reduced equipment downtime by performing regular maintenance checks and resolving potential problems.
- Provided on-call support outside of normal business hours, ensuring uninterrupted service for clients experiencing emergencies or critical failures.
- Trained junior technicians in proper techniques and safety protocols, fostering a culture of continuous improvement within the team.
Education
HVAC
Bay State School of Technology
Canton, MA06.1998
High School Diploma -
Southeastern Regional Vocational High School
Easton MA06.1987
Skills
- Technical Support
- Work Documentation
- Project Oversight
- Regulatory Compliance
- Preventive Maintenance
- Equipment Troubleshooting
- Electrical Systems
- Punctual and Reliable
Languages
Portuguese
Native or Bilingual
Timeline
Service Technician
Mechanical Air Controls
08.2015 - Current
Service Technician
Charlotte County Public Schools
06.2011 - 05.2015
Service Technician
4 Seasons Air Conditioning
01.2003 - 06.2011
HVAC
Bay State School of Technology
High School Diploma -
Southeastern Regional Vocational High School
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